Bastard of a staff tells us we can only check in after 6pm. No early check in or hell of whatsoever. Disgusting service and policy. Never coming back again, can't believe I paid 300$ to wait 6 hours in the lobby and there isn't even any service to help keep the luggage here so we can head out and walk around.
The room and everything else was very good, but the check in counter and the personnel in the check in counter were just rude and unwelcoming. Very unpleasant to interact with. The name of the check in counter that was helping me was Linh. But the other people in the check in counter was pretty much the same. Unpleasant and unwelcoming.
Very close to NTUC fairprice, expo MRT, and singapore expo. The room is clean and spacious, washing + dryer machine and iron is provided. Complete facilities in the room, water kettle and fridge. It was a pleasant stay.
The hotel room is small and with the price is not worth it at all. So I suggest to stay with same price outside the airport but near to changi way more worth it than this hotel.