Thank you for the free upgrade to Deluxe room for me and my family. I was surprised for the Birthday greeting cards as well as the chocolate by the front desk staff. Their way of handling the issue makes me worry free, especially with our request. Even the cleaners are friendly and helpful with the help ask. If got chance, will visit again.
This is the best hotel in Singapore that I've ever stayed. The room ‘s so beautiful, clean, nice. MRT or bus is near hotel, you just walk for 1 mins. Best exprience!
Best hotel in Singapore so far. Room is chic and clean. Hotel provides cellphone, tap drinking water and ironing machine. We were also admitted to early check in. Superb.
Great room! Small but so comfortable and clean, great staff, they help me for take the bus. But the hotel is so far from MRT by work but you can take the bus from vivo city is 3 stop.
It's around 5 minutes from Telok Balangah MRT station, the room is clean, staff very friendly and helpful, atmosphere is calm. There are so many good things to say, however you won't believe it. I highly recommend this hotel for your staycation.
The room is quite small but it ' s very clean with modern and compact interior. They had 4 big comfortable pillows, perfect for us as a family of 3 (with toddler). Our son enjoyed the street view outside the window. Check in required a 50 SGD deposit. We stayed here to see a concert in The Star Vista, it is indeed very close, only 5 minutes walk to the venue and 10 minutes walk to MRT buona Vista. The downside is that the area doesn't have 24-hour minimarket and money exchange, since it ' s not a tourist destination. It could be difficult to find dinner after the concert.
Room clean, and tidy, the receptionist should be open 24 hours, and also we check in at 01.00 and there are a 50 dollar for the extra/fee, they say it is a late check in fee, you we need to pay 50 dollar extra, too expensive.
I stayed in the Fragrance Hotel Ocean View for six (6) days and I was given a room without a window. I've tried to request one but it was an additional 100 Singapore dollars. It was not ideal in anyway. If this is the agreement for a Standard Room, I guess consideration should be given in regards to the length of stay. I did not enjoy the"ocean view"ironically. There was also no offer for food or laundry, again, in regards to the length of my stay.