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  5. Hotel Grand Central

Hotel Grand Central

Hotel
22 Cavenagh Road / Orchard Road, Orchard, Singapore, Singapore, 229617
Exterior / Building
Swimming Pool
Swimming Pool
Swimming Pool
Swimming Pool
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Impressive
8.4/10
According to 950 guests
48 guests talked about strategic locationStrategic location ....good staffs
Mutarto H.
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Based on 454 traveler reviews
AC
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
The Centrepoint
(0.23 km)
Orchard Central
(0.23 km)
Orchard Road
(0.24 km)
Orchard gateway
(0.31 km)
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Review by Traveloka users
Review

Based on 519 reviews

8.4
Impressive
Fantastic
239
Very Good
553
Satisfying
83
Average
74
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
8.5
- Shopping & Culinary
Good location around shopping area. And surrounding with culinary spot. Already second times stay and definitely will back again.
9.1
I'm very surprised. The room is big because all comments for the room is small. I love that.
9.1
- Shopping & Culinary
Near MRT and bus station, thanks
8.5
- Shopping & Culinary
Amazing stayed in Hotel Grand Central
7.0
- Shopping & Culinary
Located near to Sommerset and Orchad road. quite near to MRT, very easy to find seven eleven and there are food court, money changer near to Grand Central. And they have water dispenser! Room is quite clean.
5.8
- Business travel
Not very kind reception people
8.4
- Family vacation
Room is quite big enough, but their service need to be increased
8.8
- Medical Travel
Clean, close to the centre of orchard rd and not far from MI.
7.9
- Family vacation
The hotel location is great, near to orchard. Service good, all staff are nice except Jenifer Sim as senior front office. Bad service ever. I’ve been late check in (around 10PM) when I go to front office there is no greeting, no helper to bring luggage, she is busy with her phone for selfie and texting. as front liners her attitude really bad. not concern to the guests at all. Check in process takes too long.
6.1
- Business travel
It looks all the employees list their smile already and work too seriously and forget that us as customers a human.
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Based on
454 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business88
Couples101
Solo travel46
Family118
Friends getaway36
Rating Result
Very Bad
124
Bad
70
Average
127
Very Good
100
Extraordinary
33
Dil G
Good Location.
We were in a group and it was really in good location, there was a big food court area just near the hotel and rooms are really clean, nice staff, good breakfast. We enjoyed the stay there and will come back again.
Friends getaway - Nov 21, 2017
SharonEndres
Singapore
This hotel is suited to those looking for a cheaper hotel or maybe just for a night. The room (for 2 people) is not very large. Cleaning of the room wasn’t particularly great. The buffet breakfast was very disappointing. The one thing that helped our stay was the front staff who were very helpful. On a good note, it is close to Orchard Rd and all the shops!
Couples - Nov 14, 2017
Sulastri S
Worst hotel stay, pathetic front office
This is my first time ever going into trip advisor and writing a review due to my unhappy stay at hotel grand central. From checking in till check out. From front office to housekeeping to room service. Everything was terrible. I will never ever ever step in hotel grand central ever again!! Staff were argumentative and no customer service at all... especially the DUTY MANAGER BY THE NAME OF DAPHNE CHUA!! Rooms were dirty and dusty!! And they charged us for local calls $8plus for less than 6min total!! Ridiculous!!( we were not informed that local calls will be charged) coz i have been to many hotels in singapore.. and was nvr charged with local calls. Such a disgusting experience! Never ever book this hotel even if it was the last hotel on earth! I rather sleep on the road side!! Pathetic!!
Family - Nov 12, 2017
steve g
One night stop over
Simply , would not recommend this hotel, very out dated and very small rooms, location ok,lots of small street restaurants around to eat at. Don't know prices as it was part of a tour, with (trip a deal).would not book through them again either.
Couples - Oct 4, 2017
Christine M
Good Location, Friendly Staff
We stayed here for 5days with our 1yo. Room is nice with floor to ceiling window. Comfort room is a bit small but clean and well equiped (hot water + rain shower). It just lacks space for a big luggage, so i had the luggage opened on top of the chair so our baby can run on both sides of the bed. Most people are not familiar with the hotel, but it's easy to spot, just behind concorde hotel. Big + is that the shuttle bus for the zoo is just infront of the hotel and easy access to most shopping malls in orchard and near 2 mtr stations. We just walk to douby gaut station + great scenery. Friendly staff. But you need to request for beddings to be changed. They just fix it daily but never change unless you request.
Family - Oct 4, 2017
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Hotel facility

Description

Hotel policy

  • Hotel Services
    • Bellhop
    • Concierge
    • Money changer
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Limited hours room service
    • Luggage storage
    • Multilingual staff
    • Porter
    • Tours
  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Gift shop
    • Grocery
    • Hair salon
    • Laundry
    • Shops
    • Supermarket
  • In-room Facilities
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Refrigerator
    • Shower
    • TV
  • General
    • AC
    • Non-smoking room
    • Swimming pool
    • Smoke free
  • Food and Drinks
    • Restaurant with AC
    • Breakfast
    • Cafe
  • Public Facilities
    • Elevator
    • Restaurant
    • WiFi in public area
  • Business Facilities
    • Business center
    • Meeting facilities
    • Photocopier
  • Connectivity
    • LAN Internet
    • Free WiFi
  • Things to Do
    • Fitness center
    • Outdoor pool
  • Accessibilty
    • Access friendly
  • Sports and Recreations
    • Fitness

    Check-in and Check-out Time

    Check-in: 3:00 PM
    Check-out: 12:00 PM

    Location
    Hotel Grand Central is located in area / city Orchard.

    There are plenty of tourist attractions nearby, such as The Centrepoint within 0.23 km, and Orchard Central within 0.23 km.

    About Hotel Grand Central

    Are you a shopaholic? Staying at Hotel Grand Central will surely spoil you for numerous shopping centers nearby.

    From business event to corporate gathering, Hotel Grand Central provides complete services and facilities that you and your colleagues need.

    Have fun with various entertaining facilities for you and the whole family at Hotel Grand Central, a wonderful accommodation for your family holiday.

    Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

    The hotel’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from Hotel Grand Central exclusively for you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    Hotel Grand Central is a hotel with great comfort and excellent service according to most hotel's guests.

    Enjoy luxurious treats and incomparable experience by staying at Hotel Grand Central.

    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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