Arrived late at night after a long flight, and was welcomed by a messy leak in the bathroom. Hotel ' s only good with the location, service need to be a LOT improved since they changed their name from Mandarin Orchard. Hilton needs to do much better.

The Janitor only clean the room 1 time for 4 days.

Love it. Near the mall foodcourt children friendly.

The room Smells bad and the receptionist is to slow. Will not back stay there.

Bedroom and bathroom is spacious and clean, location is great, price is competitive.

It was a memorable experience at Royal Plaza on Scotts Hotel. I truly appreciate the hotel for giving us a complimentary upgrade to Premium Suite as well as a complimentary Bathtub in honour of my birthday. It was an unexpected but pleasant surprise. We were amazed at first sight when we stepped into our room and already knew that this hotel displays an exemplary reputation. Not to mention the distinguished Carousel Restaurant which provides a wide array of delectables that will never disappoint its guests. I also would like to commend the Hotel Staff for making us feel welcomed during our Check-in Day and greeting us whenever they see guests on hotel premises. Keep up the 5-star standard and would definitely return for another staycation here at this magnificent hotel.

The room was clean, the view was not as expected. The bathroom space cramp. I would rate a standard hotel.

The staff were helpful. Our room is being upgraded from twin bed to 2 queen beds and one single bed at SGD30 only.

My family stay at family type room. At the second night, we just get into the hotel from Sentosa island, and we found there is leak from the central AC, and the water are all over the floor...because of the technician can't fix the problem, the manager immediately offering us to stay at another room, but smaller one with extra bed, and as the compensation we got free breakfast for 3 people along the stay, and free late check out at the last day until 6pm....we are really appreciate on how they manage the problem and thinking from customer side...thank you very much YWCA fort canning...