It is pleasant stay here. However, I would said that it is a bad experience for us with the receptionist. We went during the late night when there is no one queuing at the reception corner. However, it took the receptionist 30 - 40 mins to give us our access card.

The lady at reception very rude

Do not even consider here even if you find it cheap. You will regret this. Below is for your reference on my stay here: 1) Rude and unfriendly staff at reception (should just fire them all for the hotel reputation) - do not look at people when customer talking to them, this provide a very rude 1st impression to customer and the tone they speak is also very unwelcoming to customers. It seems as if we are making them to work by checking in the hotel. Please ask the hotel to provide automated check in if you feel checking in customer is a hassle and go find another job. Request for 2 card keys but only provide 1 despite request made on the 1st time. Staff provided after 2nd request. (Are they deaf and plainly trying to test customers' patience?) 2) Dirty bedsheets (people with sensitive skin beware), thermal flask and cups. 3) Small room with no window and poor soundproofing 4) TV only has local channels and certain buttons on the remote control is spoiled. 5) No tissue paper in the room, you can only use those toilet paper as tissue paper if you desperate. (Toilet paper quality also very lousy) 6) No bathroom floor mat or disposable slipper provided, you will have to endure the cold floor unless you have a thick skin 7) Nothing good I can think of for this hotel, total waste of money and very bad experience

Awesome stay. The hotel was clean and very accessible. The only thing that had a problem was the wifi during night time. The wifi isn’t stable. But overall it was a great stay!

Room is spacious and city view is nice. Book for king bed but being offered two single beds joining together.

For a reasonable price of 78 dollars or lesser depending on the room you select, Fragrance hotel Balestier is clean with basic amenities like kettle, bottled water and clean bed and toilet provided. The room I selected is the Deluxe Loft. The photos from the management are on point. The layout varies depending on the room given. Room is clean and fresh when I checked in. I have my own private and clean balcony which is big enough to have a mini barbecue. However, tropical Singapore kept me in my room most of the time. Air-con is cold and silent located next to my loft bed. Do adjust the temperature and fan speed accordingly. The kettle I got looks almost new. Shower Heater is functioning well. Toilet is clean and well maintain. Bring you own shower gel and shampoo too for best comfort. Bed, pillows and sheets are clean and comfortable. Do bring your own pillows, teddy bear and blanket if you desire maximum comfort. The loft is sturdy and no squeaking when you roll in bed. I got a level 5 loft and it’s quiet most of the time. I am not sure if I am the only one living on the floor. However, there might be a few things I want to highlight. The lightings in the room and toilet can be brighter or have more lightings. It can get quite dim at night. Balcony could use a night lamp. The night is the best to chill in the balcony. (Bring your own tent/ picnic mat/ camping lamp). Do also bring a 2 m long extension multiplug as there’s no power sockets near the bed. The tv signal can also be improved. Bring some hooks and hangers if you got many clothes to unpack. Becareful when climbing up and down the loft too. Overall, I am very impress with Fragrance Hotel Balestier so far. The receptionists are friendly and welcoming. The Hotel is well maintained and clean. Good for small staycation if you need some private space away from home. The hotel is centrally located with many food places and shopping centers nearby. I am here for 4 nights. And I wish I have more! I hope my photo helps. Forgive for my personal stuff scattered in the photos(:

Smelly bathroom and dirty bedroom floor.

Most pleasant to stay here. Nice welcoming staff, great area and strategic place to get food.