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  5. Santa Grand Hotel Chinatown

Santa Grand Hotel Chinatown

Hotel
20 Trengganu Street, Chinatown, Singapore, Singapore, 058479
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Acceptable
6.0/10
According to 293 guests
Good location, near form station MRT
Herryu U.
See all reviews
Based on 381 traveler reviews
24-Hour Front Desk

Nearby attractions
Chinatown Heritage Center
(0.05 km)
Chinatown MRT Station
(0.17 km)
Sri Mariamman Temple
(0.17 km)
Masjid Jamae
(0.19 km)
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Review by Traveloka users
Review

5 Traveloka customers have stayed in this hotel and given reviews:

8.8
Good hostel near mrt in chinatown
8.8
Good location, near form station MRT
8.8
The hotel rooms are small but clean, not far to the road.
8.8
Rooms are small but comfortable, the location is GREAT. bathroom wrote a less manicured
6.1
The rooms are very cramped, toilet water channel is not smooth, the price is not comparable with facilities
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Based on
381 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business46
Couples95
Solo travel101
Family70
Friends getaway45
Rating Result
Very Bad
47
Bad
49
Average
116
Very Good
138
Extraordinary
31
ARSAngola
Also known as Zen Rooms Temple Street
Great location! The staff was extremely friendly and we were allowed to print our boarding passes free of charge, and even had a scale so we could check our luggage weight. The room was small, but had AC, water /tea / coffee, toiletries and they even provide a small bag with paper, pencil, ear plugs and hand sanitizer! One of it's entrances in tight in the middle of a shop, very pittoresque! Great location, lot's of restaurants and easy subway access!
Couples - Sep 19, 2017
Christopher T
Affordable Accommodation in Chinatown...
I had no idea I booked a room in Jinshan Hotel!! As my booking was for Zen Rooms @ Temple Street I was naturally looking for a hotel of that name, silly me (the concept of ZEN Rooms was unknown to me then...). My criteria was an affordable, decent place to stay in a central location, and that's what I got. Located among the rows of shophouses off Temple Street, Jinshan Hotel's entrance is but a door leading to a broken down escalator. Reception desk is on the 3rd floor, one level up from Yum Char Restaurant which occupies the 2nd floor. In all fairness, the Hotel had communicated that access to rooms are by stairs only for this time. But for travelers with heavy luggage or bad knees, this will be a challenge. Basic check-in, friendly enough staff who collected a S$50 room deposit and joked about the escalator being 'work in progress'. Received a ZEN Rooms pouch with basic amenities inside (the only visible connection to ZEN Rooms brand I encountered for the entire stay). My room was decently sized, although it smelt a little musty, the kind of smell associated with old places. Bathroom was nicely laid out with shower screen that kept the rest of bathroom dry. Drawback to that was it made the shower stall really tiny, stretching your arms meant bumping it on the glass. Kettle for hot drinks and complimentary coffee/tea & water was included in room, electronic safe located in wardrobe, universal plug points was laid out next to the bed which was convenient. Noticed that the trash bin has not been emptied from the last guest's stay, kinda tardy for housekeeping to overlook that honestly. Room quality was decent, bed was firm and clean, split unit a/c functioned well and water temperature and pressure was also good. Had an old school window facing out to the road (which looked like it could use some cleaning too). Major plus points were the fact that food was abundant all around (McD is round the corner, local food is everywhere), local / touristy shopping is literally at your doorstep and the Chinatown MRT station is a 3min walk away. Overall, for the price paid, I would not complain, nor expect anything more (except perhaps for emptied trash bins). Bear in mind this is Singapore, any cheaper and you'll be staying in a dorm instead!
Business - Sep 15, 2017
Wilailak D
Small hotel in the heart of Chinatown
Jinshan hotel is a small hotel in the heart of chinatown with Chinese architecture and very easy to find the various of food ,pub and souvenir shop, Jinshan hotel is very close to the metro downtown line to get the shopping and many spot.
Solo travel - Aug 20, 2017
Tom W
Great little hotel in a very good location
We really enjoyed our time at jinshan, due to a few reasons. Firstly the location was great very close to the metro and bus line for Sentosa and to explore all of Singapore. Also the area happened to be a lot better priced in terms of for food and drinks rather than areas like Clarke Quay or little India. The staff where very nice always welcoming and polite. The room was kept very clean and the free water every day was a nice touch. The hotel also helped arrange taxis for us with no hassle and helped give tips about certain areas to visit.
Couples - Aug 10, 2017
Dejan D
You get what you paid for
This is a decent lo-price hotel on a very good location in the centre of Chinatown. It's among the cheapest places in Singapore. I see a lot of bad reviews, but in the most expensive city in the world, for that price you cannot get better. I actually came back to this hotel twice, after checking out a few other hotels. It is clean, staff is friendly, location perfect and wi-fi is very good. Yes, rooms are rather small, but that's the case in most other hotels in Singapore. Make sure you request room with a window.
Solo travel - Jul 29, 2017
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Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. see more

Hotel facility

Description

Hotel policy

  • Hotel Services
    • 24-hour Receptionist
    • Concierge
    • Laundry service
    • Luggage storage
  • General
    • Non-smoking room

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 12:00 PM

    Location
    Staying at Santa Grand Hotel Chinatown is a good choice when you are visiting Chinatown.

    This accommodation is very easy to find since it is strategically positioned close to public facilities.

    About Santa Grand Hotel Chinatown

    Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Santa Grand Hotel Chinatown.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Santa Grand Hotel Chinatown is a accommodation with great comfort and excellent service according to most accommodation's guests.

    With all facilities offered, Santa Grand Hotel Chinatown is the right place to stay.

    You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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