I can safely say that this place is the bottom of the barrel of hostels.
Now, I will try to summarize my stay with as little profanities as possible.
This time, I went for an 8 day trip to Singapore for business and leisure purposes and since the accommodation in the country is incredibly expensive, I decided to try a hostel.
Upon arrival (it was incredibly difficult to find this place, it looked like an abandoned shop lot which ended up costing me a lot for my taxi ride because even the taxi driver couldn't find this place), I was "greeted" by the staff which was not only rude, but hostile in manners. Her name was Joanne if I am not mistaken. All I can say was that it was clear that I was unwelcome by the staff, particularly her.
The room I choose was shared by 3 other people and you get a tiny table and a tiny locker that fits your bag pack only. If you have a luggage bag like I did, God help you. The doors are always open for the rooms and there are no places except the toilet that offers some amount of privacy. There is also no dining area, and the TV in the front was just for "esthetics" since we had no control over it anyway. You will not be provided with any access to the hostel without feeling like a prisoner. You will be yelled at.
The cleanliness was seriously... repulsive. No new bed sheets, dirty floors, nobody takes out the trash and the toilets... absolutely repulsive. 8 out of 16 times I had to shower somewhere outside because it was too dirty and the other times because I had no choice but to rush to get to somewhere and forced to use it.
About the breakfast, don't feel excited. It's just cheap, almost expired bread and jam with instant coffee.
The staff always puts on loud vulgar music that disturbs the peace and with their already bad behavior, it makes this stay really "memorable".
Here are the excellent staff ethics that I experienced.
-The rude staff Joanne* slept in my room with nothing but her underwear on the second night.
-She refused to provide a traveler from India with a miserable pack of instant coffee at 5am (his check out time), because it's against her "rules". (Poor fellow had to travel so early back to India while no shops are open to buy coffee)
-I paid for laundry and asked them to handle it while I went out for business, and when I came back I found my clothes wet and thrown aside. I had insufficient clothing for the following day.
-I had a guest to come over (my girlfriend) and she was harassed by this Joanne and embarrassed me by coming into my room, at an inappropriate time and invading our privacy, several times.
-she even spoke ill of me to the other roommates and staff because I complained about the laundry and caused me further embarrassment.
Just too many more to list here.
It was so bad, I had to check out 2 days earlier because I couldn't take it anymore and booked a hotel. I will never go for a budget hostel again. I will rather pay more and have my sanity intact than to deal with these uneducated, vulgar people.
While I was staying here, I also discovered that the staff were staying in the hostel illegally, and the rude staff Joanne held several "full time" jobs at the same time and still claiming to be a "full time staff of hostel". I wonder if the owner of the establishment is aware of the situation in the hostel.
I strongly discourage anyone from staying here. Go and spend a little more and have a good stay instead of burning your hard earned money here.
p.s. don't believe the 7.5 ratings.
They are given by white people who are treated like royalty in this god forsaken hostel.
Of course they would give a high rating.
I am Malaysian and treated like crap here. If you think that what I say is untrue, then go ahead and try this place.
Couples - Jan 25, 2015