Mercure Carlton Rioja

Well located and clean, although our room fittings were a little dated.

Bien céntrico, Hotel limpio y tranquilo, buena experiencia!

The staff was friendly and knowledgeable about where we could go to enjoy the nightlife. They also provided a map and advice about where we could go to enjoy dinner like the locals do.

We enjoyed our stay. It was a bit loud but the hotel is on a busy city street. The staff were excellent. We would stay there again.

Rooms were clean and a good size, but lacked electric sockets. Room safe in wardrobe. Reception friendly and helpful. Rooms have a complete lack of sound proofing. All street noise and internal noise is loud. Do not stay here if you require quiteness to sleep! Parking (if available) €20/ night.

We were travellin from the snow to catch a ferry. The hotel advertised air-conditioning but the only available option was heeat - for an already over-heated room. When I checked with reception they said management had made a decision not to offer cooling air-con at that time of the year. They agreed the description was inaccurate. They offered no solution, although said the hotel was very full and other rooms would be warmer . In the end we had to stay in the room (rather than go out for the evening - the whole point of paying a premium to stay somewhere worthwhile) with the room door and window open to reduce the temperature. Therefore cannot talk about location and proximity to attractions! Nightmare trying to get in in a car, on third trip past front door went past and onto a 6 minute diversion to find the front again, they have to know you're coming and require a parking space - cost €20 - to tell you to pull across a busy pavement to enter a door labelled hotel garage (in Spanish) but not which hotel. Breakfast was good albeit in Spanish fashion the hot food was just about tepid! Room facilities as you would expect. Shower button needed a few attempts to work but then very satisfactory

Central location near old town. The room was spacious and bright, the bathroom very roomy. Breakfast buffet also good.

The hotel is adequate for a nights stay. The location is good for the old part of Logrño The rooms are clean but the noise coming from above, outside inside the hallway, other people’s flushing toilets is really unacceptable.

Everything was fine. However, only one electric outlet in the room is substandard and needs to be addressed!

Very good location but hotel is very basic no frills.

Room is clean but hard to find the parking area

Great option! Great service! Spotless rooms!

Overall a good quality hotel in a great location. Large and clean room, well served by the cleaning staff. However the attitude of the reception staff was at best surly and not the most helpful.

Good location, clean and confy

The hotel was really nice, big and clean room, confortable bed. The location is very convenient and staff very friendly.

No air conditioning available

A great choice in the area, price quality is good. Breakfast is simple but enough. For business i will definitely come back. Parking can be very tricky as they have no parking and the parkings from 9am are paid.

Excellent place

Great location in the heart of everything with quick access to a lot of great shopping and restaurants.

It was well worth the trip, very interesting place with lots to do. The hotel was very clean and tidy as they say.