Search Hotels
- /
- /
- 8,737Hotels in Tennessee/
- /
- Hotel in Gatlinburg Town Square
See Other Accommodations in Sevier County
See All Photos
Gatlinburg Town Square
Hotels
8.0
/10
Very Good
885 reviews
What Guests Say About Their Stay
Robert
10.0
/ 10
Decent hotel room. A little dated but roomy and all the comforts of a suite. Good rate. Only problem was the shower didn’t have an inside shower mat or a no slip surface. A little risky at our age. Had to carefully hold onto the little rod inside. Otherwise a great location near downtown and a good room for decent money. Stayed here last year as well.
vanessa
10.0
/ 10
We went for a long weekend. In our original room the air conditioning broke on our first night. We were upgraded to a suite and the room was phenomenal! We have already discussed going back and staying at this hotel.
Sherry
10.0
/ 10
Perfect location. Lots of room. The only drawback was only one pool was ooen and it was small.
In the Area
See Map
515 Historic Nature Trail, Sevier County, Tennessee, United States, 37738
Main Facilities
Read More
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Read More
Available Room Types in Gatlinburg Town Square
Speed up your search by choosing what you need
Price Display
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
What's around Gatlinburg Town Square
515 Historic Nature Trail, Sevier County, Tennessee, United States, 37738
Discover More Places
Discover More About Gatlinburg Town Square
Location
Gatlinburg Town Square is located in area / city Sevier County.
About Gatlinburg Town Square
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Gatlinburg Town Square is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in Gatlinburg Town Square
Others
Things to Do
- Indoor pool
- Picnic area
- Barbecue
- Outdoor pool
Public Facilities
- Others
- Smoke-free area
- Elevator
Hotel Services
- 24-hour Receptionist
- Laundry service
- Concierge
General
- Parking
- Terrace
Family-friendly Facilities
- Children pool
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Gatlinburg Town Square
Important Note
- Housekeeping is available for an additional fee and varies based on length of stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 250.00 per accommodation, per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - to 10:00 |
Available rooms at Gatlinburg Town Square | 100 |
Another facilities in Gatlinburg Town Square | Indoor pool, Picnic area, Barbecue, Outdoor pool, Others |
Frequently asked question in Gatlinburg Town Square
What are available facilities at Gatlinburg Town Square?
There are top facilites at Gatlinburg Town Square such as Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Gatlinburg Town Square?
The standard check-in time at Gatlinburg Town Square is starting from From 16:00 while the latest check-out time is at Before 10:00
What is the star rating of Gatlinburg Town Square
Gatlinburg Town Square has a 2.5-star rating.
How many rooms are available at Gatlinburg Town Square
Gatlinburg Town Square has 100.
Are there any parking spots at Gatlinburg Town Square ?
Yes: Yes, there are parking spots at Gatlinburg Town Square
See All
More Reviews from Other Guests in Gatlinburg Town Square
Overall Ratings & Reviews Gatlinburg Town Square
Other sources (885)
8.0
Very Good
From 885 reviews
Cleanliness
8.2
Room Comfort
8.6
Service and Facilites
8.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Gatlinburg Town Square
Number of reviews per page
20
40
Top reviews
Joyce
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Carpet dirty. Room had dirt and crumbs.
John
Leisure Family
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Hot tub barely worked. Check in at a different location was unusual. It was an okay place.
Lisa
Leisure Family
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The photos of the property led us to believe that the large pool with the waterfall was its pool. It is not, it is a huge fountain/water feature. The pool at that property site is maybe the quarter of the size, broken around all insides and the pool deck was falling and sloping; and slippery. It was filthy and cloudy, not sure the pump was working. The other pool near the office across the street was closed. The inside pool was a polar plunge; little kids called it colder than ice.
Read More
Allen
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The room was ok. It was clean and quiet. Staff was not overly friendly. No food available at the hotel. Found one ancient Coke machine. Heat index was 100 + and the pool was closed. No explanation was provided. The main drag is within walking distance; but, the hotel is on a steep hill, so the return trip in 90 degrees was not fun.
Read More
Robert
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Decent hotel room. A little dated but roomy and all the comforts of a suite. Good rate. Only problem was the shower didn’t have an inside shower mat or a no slip surface. A little risky at our age. Had to carefully hold onto the little rod inside. Otherwise a great location near downtown and a good room for decent money. Stayed here last year as well.
Read More
Karen
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Conveince
horace
Leisure Family
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very run down
Angela
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
N/a
vanessa
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
We went for a long weekend. In our original room the air conditioning broke on our first night. We were upgraded to a suite and the room was phenomenal! We have already discussed going back and staying at this hotel.
Nibal
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It was amazing
Looking forward to do it again this year .
Arnold
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Property was under construction to revamp the rooms. Our room was one of the older rooms yet not remodeled. Elevators worked half the time, carpet was stained and dirty looking. The parking in their garage is a nightmare for the spaces are small and it seems everyone tries to sneak in and park for free. This makes the garage maxed out. We ended parking elsewhere. Wife commented that she felt she was at a run down summer camp.
Read More
Krista
Business with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
All good
Wesley
Friends and Family
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Friendly Staff, Convenient to shopping and eateries..
David
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
I stayed here for two nights with my fiancé, and this place is more of a 3-star hotel at best. If you're just looking for a cheap stay within walking distance of Gatlinburg, it might be okay—but don't expect much beyond that.
The service was disappointing. When we asked the front desk for clean towels or help tidying the room, it took most of the day for anyone to respond. And when they finally did, all they gave us was a bag of towels and sheets to do it ourselves—not exactly what you'd expect from hotel staff.
The layout is also confusing. There are two buildings: one that looks nice but has a closed check-in center, and the actual main building a few blocks away. This setup was misleading and made check-in frustrating. The rooms near the main building also looked pretty rundown and unclean.
On the plus side, the AC worked well and the room was fairly clean when we first arrived. But overall, the quality and service just don’t match the high rating. I wouldn’t stay here again unless I was on a tight budget with low expectations.
Read More
steven
Leisure Family
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Nothing to like about the property. Pool is still closed and covered over. Room was clean, but out of date and pool side door had been repaired many times from being kicked in. Came back to room on last day there and found the other door standing open. Nothing missing. Room had not been serviced at all. so who entered the room.
Read More
cherese
Business and Leisure
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
This was misleading, the room that I booked was definitely not the one in the pictures, it was old out of date, dirty, the air conditioner barely worked, it was clicking on and off all night, kept me up, my son was flicking spiders of the sofa bed, the ice machine dirty, the door would lock but cracks, most horrible experience I’ve had with an hotel, looks run down outside, only 4 cars in the parking lot and I see why… just glad it is over with and headed home! Wish I would have taken pictures…: especially of the air conditioners!
Read More
Nicholas
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Second year here and we have enjoyed both stays!
Brenton
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
A
Sherry
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Perfect location. Lots of room. The only drawback was only one pool was ooen and it was small.
Greisy
Leisure Family
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Wish I knew before booking that the room I was staying in would mean having to walk to get to the pool. I picked the two queen bedroom and aside from having to walk it would be nice to have known beforehand that the pool with the waterfall that’s in the pics would be closed for renovations. When we got to our room the first thing we saw outside our door was that housekeeping left the trash and pillows out there. I let the reception staff know and it took well over an hour or two for someone to get it out of the way.
Read More
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Sevier County
About Traveloka
Facebook
Instagram
TikTok
Youtube
Telegram
TRAVELOKA SERVICES PTE. LTD. Travel Agent Licence Number: TA02740. Tel: (+65) 69118110
Copyright © 2025 Traveloka. All rights reserved
Overall Ratings & Reviews Gatlinburg Town Square
Other sources (885)
8.0
Very Good
From 885 reviews
Cleanliness
8.2
Room Comfort
8.6
Service and Facilites
8.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Gatlinburg Town Square
Number of reviews per page
20
40
Top reviews
Joyce
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Carpet dirty. Room had dirt and crumbs.
John
Leisure Family
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Hot tub barely worked. Check in at a different location was unusual. It was an okay place.
Lisa
Leisure Family
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The photos of the property led us to believe that the large pool with the waterfall was its pool. It is not, it is a huge fountain/water feature. The pool at that property site is maybe the quarter of the size, broken around all insides and the pool deck was falling and sloping; and slippery. It was filthy and cloudy, not sure the pump was working. The other pool near the office across the street was closed. The inside pool was a polar plunge; little kids called it colder than ice.
Read More
Allen
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The room was ok. It was clean and quiet. Staff was not overly friendly. No food available at the hotel. Found one ancient Coke machine. Heat index was 100 + and the pool was closed. No explanation was provided. The main drag is within walking distance; but, the hotel is on a steep hill, so the return trip in 90 degrees was not fun.
Read More
Robert
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Decent hotel room. A little dated but roomy and all the comforts of a suite. Good rate. Only problem was the shower didn’t have an inside shower mat or a no slip surface. A little risky at our age. Had to carefully hold onto the little rod inside. Otherwise a great location near downtown and a good room for decent money. Stayed here last year as well.
Read More
Karen
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Conveince
horace
Leisure Family
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very run down
Angela
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
N/a
vanessa
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
We went for a long weekend. In our original room the air conditioning broke on our first night. We were upgraded to a suite and the room was phenomenal! We have already discussed going back and staying at this hotel.
Nibal
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It was amazing
Looking forward to do it again this year .
Arnold
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Property was under construction to revamp the rooms. Our room was one of the older rooms yet not remodeled. Elevators worked half the time, carpet was stained and dirty looking. The parking in their garage is a nightmare for the spaces are small and it seems everyone tries to sneak in and park for free. This makes the garage maxed out. We ended parking elsewhere. Wife commented that she felt she was at a run down summer camp.
Read More
Krista
Business with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
All good
Wesley
Friends and Family
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Friendly Staff, Convenient to shopping and eateries..
David
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
I stayed here for two nights with my fiancé, and this place is more of a 3-star hotel at best. If you're just looking for a cheap stay within walking distance of Gatlinburg, it might be okay—but don't expect much beyond that.
The service was disappointing. When we asked the front desk for clean towels or help tidying the room, it took most of the day for anyone to respond. And when they finally did, all they gave us was a bag of towels and sheets to do it ourselves—not exactly what you'd expect from hotel staff.
The layout is also confusing. There are two buildings: one that looks nice but has a closed check-in center, and the actual main building a few blocks away. This setup was misleading and made check-in frustrating. The rooms near the main building also looked pretty rundown and unclean.
On the plus side, the AC worked well and the room was fairly clean when we first arrived. But overall, the quality and service just don’t match the high rating. I wouldn’t stay here again unless I was on a tight budget with low expectations.
Read More
steven
Leisure Family
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Nothing to like about the property. Pool is still closed and covered over. Room was clean, but out of date and pool side door had been repaired many times from being kicked in. Came back to room on last day there and found the other door standing open. Nothing missing. Room had not been serviced at all. so who entered the room.
Read More
cherese
Business and Leisure
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
This was misleading, the room that I booked was definitely not the one in the pictures, it was old out of date, dirty, the air conditioner barely worked, it was clicking on and off all night, kept me up, my son was flicking spiders of the sofa bed, the ice machine dirty, the door would lock but cracks, most horrible experience I’ve had with an hotel, looks run down outside, only 4 cars in the parking lot and I see why… just glad it is over with and headed home! Wish I would have taken pictures…: especially of the air conditioners!
Read More
Nicholas
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Second year here and we have enjoyed both stays!
Brenton
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
A
Sherry
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Perfect location. Lots of room. The only drawback was only one pool was ooen and it was small.
Greisy
Leisure Family
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Wish I knew before booking that the room I was staying in would mean having to walk to get to the pool. I picked the two queen bedroom and aside from having to walk it would be nice to have known beforehand that the pool with the waterfall that’s in the pics would be closed for renovations. When we got to our room the first thing we saw outside our door was that housekeeping left the trash and pillows out there. I let the reception staff know and it took well over an hour or two for someone to get it out of the way.
Read More
Number of reviews per page
20
40