Executive Residency by Best Western Philadelphia-Willow Grove

Hotels
7.8
/10
Pleasant
986 reviews

What Guests Say About Their Stay

John
10.0
/ 10
Very friendly and responsive staff ... room was clean... A/C struggled a little
Delphine
10.0
/ 10
Very nice location. Staff was welcoming and very friendly. Rooms are updated and clean, I plan to come back again
Timothy
10.0
/ 10
After staying at the extended stay nearby for 2 weeks, this hotel was a blessing to find. Super friendly, super clean and nicely decorated. Shower was amazing.
In the Area
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250 Business Center Dr, Montgomery County, Pennsylvania, United States, 19044

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Executive Residency by Best Western Philadelphia-Willow Grove is a hotel in a good neighborhood, which is located at Montgomery County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Executive Residency by Best Western Philadelphia-Willow Grove

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250 Business Center Dr, Montgomery County, Pennsylvania, United States, 19044
Others Executive Residency by Best Western Philadelphia-Willow Grove
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Discover More About Executive Residency by Best Western Philadelphia-Willow Grove

Location


Executive Residency by Best Western Philadelphia-Willow Grove is a hotel in a good neighborhood, which is located at Montgomery County.

About Executive Residency by Best Western Philadelphia-Willow Grove

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Executive Residency by Best Western Philadelphia-Willow Grove is a wise choice for travelers visiting Montgomery County.

All facilities in Executive Residency by Best Western Philadelphia-Willow Grove

Others Executive Residency by Best Western Philadelphia-Willow Grove
Others

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Tours
  • Luggage storage
  • 24-hour Receptionist
  • Laundry service
  • Concierge

Things to Do

  • Picnic area
  • Barbecue

General

  • Parking
  • Banquet

Food and Drinks

  • Snack bar

Connectivity

  • Free WiFi

Business Facilities

  • Business center

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Executive Residency by Best Western Philadelphia-Willow Grove

Important Note
  • Pet fee: USD 75 per pet, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Long-term renters welcome
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
  • This property is professionally cleaned
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Available rooms at Executive Residency by Best Western Philadelphia-Willow Grove
110
Number of floors in Executive Residency by Best Western Philadelphia-Willow Grove
3
Another facilities in Executive Residency by Best Western Philadelphia-Willow Grove
Others, Smoke-free area, Safety deposit box, Coffee/tea in lobby, Tours

Frequently asked question in Executive Residency by Best Western Philadelphia-Willow Grove

What are available facilities at Executive Residency by Best Western Philadelphia-Willow Grove?
There are top facilites at Executive Residency by Best Western Philadelphia-Willow Grove such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Executive Residency by Best Western Philadelphia-Willow Grove?
The standard check-in time at Executive Residency by Best Western Philadelphia-Willow Grove is starting from From 15:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Executive Residency by Best Western Philadelphia-Willow Grove

7.8
Pleasant
From 986 reviews
Cleanliness

7.8

Room Comfort

8.2

Location

8.0

Service and Facilites

8.0

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Traveler Reviews Executive Residency by Best Western Philadelphia-Willow Grove

Number of reviews per page
20
40
Top reviews
Sheryl
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hello so upon my check out, I did speak to Ahmed he was the person that checked me in last night when I left the review, it was not to say his services was bad. He did wave my incidentals of $100 but upon me leaving, I felt very uncomfortable with them bombarding me about a review. This is my first and last time staying at this hotel. I never in my life was question about a review by two individuals male about how I reviewed a stay that was very uncomfortable. Overall, the room was clean just a little bit of things here and there but no big deal but I would never stay at this hotel again because them two males that was at the front desk upon my checkout on April 18, 2025 at 10:45 am made me so upset. I am displeased. I work in the hotel industry and I was a receptionist for five years and I never told a guess how I felt about their review upon them leaving that gives them a bad taste in reputation in service and also in coming back to the facility. I give this stay a 3.5.
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Tyrone
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beds are smaller then advertise
Andres
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very unsafe feeling with people wandering around that seem to live there instead of being guests. The towels when we first had our first room had pubic hair in them and the room was a mess. Had to wait for them to be cleaned to get our rooms in order, that should have been done well before we arrived for check in. Some of the staff customer service is good but there’s two staff members that either don’t know what’s going on/ have a bad attitude. There’s also one specific person that was staying here had put paper on their door with a message speaking about “the Heavenly Father is watching you” very creepy along with another paper saying people need to stop stalking them. I wouldn’t recommend staying here if you’re coming to PA for a vacation or visiting. Please spend your money somewhere else.
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zelina
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

A lot homeless people sleep there look like shelter and the big bed a lot on the bed
JOSEPH
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

My recent stay at this hotel was shockingly disappointing, especially given its positive online reviews. The property was visibly dirty. The carpets in my room were disgustingly stained, and the elevator was grimy, with dirt clearly visible along the edges. Overflowing trash cans littered the hallways, compounding the uncleanliness. The room's phone didn't work, making it impossible to contact the front desk. When I tried calling from my cell, no one answered. I went down to the lobby, only to find it deserted. I waited 15 minutes before a staff member finally appeared. This lack of front desk coverage is deeply concerning, particularly in case of a guest emergency. Adding to the problems, the bathroom light flickered violently, making it unusable. I couldn't even take a shower. While the hotel offered to move me, I was checking out in just two hours and the hassle of packing and moving seemed pointless. Since I desperately needed a shower before leaving, they allowed me to use the bathroom in an adjacent, unoccupied room. This room was in poor condition. The dead bolt lock was broken, a light switch was damaged, and the room reeked of cigarette smoke. The hotel's maintenance standards are clearly subpar. I chose this hotel based on its Google ratings. After this terrible experience, I revisited the reviews and noticed many that seemed suspiciously repetitive, raising concerns about their authenticity. My stay was truly awful. I strongly advise potential guests
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Elliott
2.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Well the first room they gave me was horrible smell like a big dog and it was stuffy like just bad the next room smelled better but had roaches I will never go back
Heidi
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Safe and clean
Morgan
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Overall fine, the room could have been cleaner.
Mary
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The rooms are very dirty, smelly and beat up furniture. Kitchen cabinets were falling apart. The lobby was nice but the rooms need to be renovated.
calvin
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Room clean but all the common areas inside area very dirty with garbage bags in the hall area by elevators for over 24 hrs leaking everywhere. Odd place seamed like permanent residence for some people. Would not stay again. Seemed sketchy
Joseph
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

The stay was comfortable. The only 2 suggestions I have is, room service daily & fabric softener in the towels
sergey
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Extremely dirty lobby, elevator and floor in room never been vacuumed. There is no breakfast and microwave in room was broken not heating food.Strange people was walking around entrance and overall stay was not pleasant at all.
Daniel
icon-Business
Business
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Very relaxing good night sleep
Jamel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

I was displeased with the subpar room and the amount of noise in the hotel. There pictures do not match what is shown online.
zozett
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Got in town very early staff went out of his way to make sure I was able to check in Before Time
David
icon- Family
Family
4.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Halls smell like Cigarettes and other nasty things. Not staying in this place again.
Johns
icon-Leisure
Leisure
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Nice service from the team…. My experience was amazing 🙏
Jared
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

It was very nice and the staff was very nice. However, when getting into our room you could tell they made improvements but they were sloppy about it. The shower could have been cleaner, as well as the kitchenette. Everything looked clean and new. The only issue that really bothered us was the GPS and google lists this hotel as something different but when you arrive it is the hotel that you book. For an overnight trip is was not bad, but I do not think I would stay there longer than a couple of days.
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Shakina
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

I would’ve given it a 5 stars, however they get 4 because it was no hot water in the bathroom sink. Other than that it was a great stay!
Christine
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Staff not all that friendly. I was asked to vacate after staying 28 days
Number of reviews per page
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Others 4 Executive Residency by Best Western Philadelphia-Willow Grove

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.