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Atlanta Residences
Apartments
8.6
/10
Very Good
34 reviews
What Guests Say About Their Stay
Julia
10.0
/ 10
This was a great choice for me. I wanted a place with a gym and self service laundry and NOT smack in the middle of old quarter (but still in a convenient location) and Atlanta Residences was perfect for those things. Each apartment was quite spacious - I really like the big wrap around couch. Very easy to reach both Old Quarter and Tay Ho from this area. It wasn’t super modern but it was clean and comfy and the staff was great! Would stay here again.
Julian and Sarah
10.0
/ 10
An impressive team. Comfortable stay From our first arrival we felt at home The apartment was a haven from the bustling streets spacious and well equipped. The manager and ALL her staff helped us feel wecolme and cared for. I cannot fault anything We will try to return. Hopefully travellers that follow will be respectful and nice so things do not become spoilt.
Will
10.0
/ 10
I recently stayed at the Atlanta Residences and was delighted with the facilities, location a d most importantly service. The manager Tran Thanh Tu spoke perfect English along with most of the staff. They were extremely friendly, welcoming and helpful. The manager even drove me to drop off my laundry and negotiated the price down for me! Recommend staying here vs. the typical big name hotels for more personalized service in a well off but more local setting.
In the Area
See Map
49 Hang Chuoi, Hai BaTrung, Pham Dinh Ho Ward, Hai Ba Trung District, Hanoi, Vietnam
Main Facilities
Read More
Restaurant
24-Hour Front Desk
Parking
Elevator
Read More
Available Room Types in Atlanta Residences
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What's around Atlanta Residences
49 Hang Chuoi, Hai BaTrung, Pham Dinh Ho Ward, Hai Ba Trung District, Hanoi, Vietnam
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Discover More About Atlanta Residences
Location
Atlanta Residences is located in area / city Phạm Đình Hổ.
About Atlanta Residences
The apartment’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Atlanta Residences is a apartment with great comfort and excellent service according to most apartment's guests.
With all facilities offered, Atlanta Residences is the right place to stay.
All facilities in Atlanta Residences
Others
Hotel Services
- Laundry service
- Tours
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Concierge
General
- Parking
- Smoking area
- Parking (surcharge)
Public Facilities
- Others
- Coffee shop
- Elevator
Food and Drinks
- Breakfast
- Snack bar
Transportation
- Valet parking
Shuttle Service
- Airport transfer (surcharge)
Nearby Facilities
- Grocery
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Atlanta Residences
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for local cuisine breakfast: approximately VND 120000 for adults and VND 100000 for children
- Airport shuttle fee: VND 300000 per vehicle (one-way, maximum occupancy 4)
- Self parking fee: VND 80000 per night
- Pet deposit: VND 500000 per stay
- Pet fee: VND 500000 per accommodation, per week plus VND 500000 one-time cleaning fee
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: VND 370000.0 per night
- Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Long-term renters welcome
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
14:00 - 21:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, Elevator |
Check-In / Check-Out Time | From 14:00 - 21:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Atlanta Residences | 30 |
Number of floors in Atlanta Residences | 12 |
Another facilities in Atlanta Residences | Laundry service, Tours, Luggage storage, Multilingual staff, 24-hour Receptionist |
Frequently asked question in Atlanta Residences
What are available facilities at Atlanta Residences?
There are top facilites at Atlanta Residences such as Restaurant, 24-Hour Front Desk, Parking, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Atlanta Residences?
The standard check-in time at Atlanta Residences is starting from 14:00 - 21:00 while the latest check-out time is at Before 12:00
Does Atlanta Residences provide breakfast?
Yes, Atlanta Residences provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Atlanta Residences
Atlanta Residences has a 3.5-star rating.
How many floors does Atlanta Residences have?
Atlanta Residences has 12.
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More Reviews from Other Guests in Atlanta Residences
Overall Ratings & Reviews Atlanta Residences
Traveloka (1)
Other sources (33)
8.6
Very Good
From 33 reviews
Cleanliness
8.4
Room Comfort
8.6
Service and Facilites
8.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Atlanta Residences
Number of reviews per page
20
40
Top reviews
Yutaka
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
旧市街の少し南側の昔ながらのまちなかです
周りは騒がしいですが便利で高い建物も少ないので開放感あります
Richard
Business
4.0
/10
Reviewed 62 week(s) ago
Hotels.com verified review
Staff at this property are amenable and obliging but just cannot deliver basic services. I travel frequently in Vietnam and have never stayed at a property with Faulty Towers levels of ineptitude like the Atlanta Residences.
Upon check-in my room had a broken window meaning the window could not close. Not good for rainy season in Hanoi with the mosquitos. They did change my room, but the new room still had hairs in bath and sink from either the cleaner or the previous guest. There were small baby roaches observed in the bathroom (not uncommon for the tropics but given their size) that means there is an infestation somewhere inside building.
In the new room the staff didn’t know how to log into the internet (no instructions were given or in their notebook explaining the room). Staff logged my device onto the adjoining room meaning that coverage would drop if you were in the kitchen or bedroom. He said he would come back to fix but never did. 2 days into my stay staff got back to me as I responded to Hotels.com ‘How was your check-in’ survey.
Breakfast was a constant muddle. Even though they have a paper to mark which items you want they could just not get the order right. Not once in 3 days. What’s worse is that when I needed to leave early for work, breakfast arrived 10 minutes late and when I wanted to sleep-in on my day off, they brought it 2 hours early. Note the breakfast is just them ordering from the local noodle place outside and not made in-house.
Read More
Sarah
Leisure
6.0
/10
Reviewed 90 week(s) ago
Expedia Group verified review
Good location. Great amenities. Bed is unfortunately very uncomfortable though. Also the adjacent beer garden plays very loud music in the evenings but it stops at 23:00
Julia
10.0
/10
Reviewed 343 week(s) ago
Hotels.com verified review
This was a great choice for me. I wanted a place with a gym and self service laundry and NOT smack in the middle of old quarter (but still in a convenient location) and Atlanta Residences was perfect for those things. Each apartment was quite spacious - I really like the big wrap around couch. Very easy to reach both Old Quarter and Tay Ho from this area. It wasn’t super modern but it was clean and comfy and the staff was great! Would stay here again.
Read More
Andre
2.0
/10
Reviewed 399 week(s) ago
Hotels.com verified review
We checked in and the room was a different room that we had reservations for. They did not speak almost any english so they could not understand this and told us to wait until the next day to move us. (it was 9 pm). Then we discover the room was cover in small bugs. EVERYWHERE. The air conditioner doesn't work properly. Then the mattress was the worst ever. Complained about this, they changed the mattress at 9 am. But it was identical. The pillows were super small bags of old cotton balls. And they said they only had this kind. We had to move to another hotel that day or our vacation would be ruined. They agreed to give us our money back and only charge us for one night if we left before 12 (it was 11am). They did not want to give us a receipt or anything written down, and since they spoke no english it was impossible to do anything about it. (now we only have emails from the property manager as proof).
It has been a month and we still haven't gotten our money back, the property manager, Tran Thanh Tu, keeps making excuses and sending emails to Agoda, when we keep explaining that we made the reservation via Hotels.com.
I have called the hotels.com customer service, but it has not been solved yet, hopefully I will get my money back :S
Read More
Julian and Sarah
10.0
/10
Reviewed 407 week(s) ago
Hotels.com verified review
An impressive team. Comfortable stay From our first arrival we felt at home The apartment was a haven from the bustling streets spacious and well equipped. The manager and ALL her staff helped us feel wecolme and cared for. I cannot fault anything We will try to return. Hopefully travellers that follow will be respectful and nice so things do not become spoilt.
Read More
Will
10.0
/10
Reviewed 522 week(s) ago
Expedia Group verified review
I recently stayed at the Atlanta Residences and was delighted with the facilities, location a d most importantly service. The manager Tran Thanh Tu spoke perfect English along with most of the staff. They were extremely friendly, welcoming and helpful. The manager even drove me to drop off my laundry and negotiated the price down for me! Recommend staying here vs. the typical big name hotels for more personalized service in a well off but more local setting.
Read More
Arto
10.0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
Very good service from staff! Even helpong golf reservation. Good hints of near by restaurants. Nice shop in downstairs, open 24/7.
Breakfast delivered to room, very tasty.
I will be back!
JINAH
Business
10.0
/10
Reviewed 104 week(s) ago
Hotels.com verified review
I had a comfortable stay while I was there.
Staff's kindness and quick responses👍
This is a hotel I want to visit again.
takayuki
8.0
/10
Reviewed 357 week(s) ago
Hotels.com verified review
綺麗でお勧めです。
Seungyong
8.0
/10
Reviewed 358 week(s) ago
Hotels.com verified review
하노이 출장시 애용하는 레지던스. 같은 가격의 호텔보다 넓고, 편안함. 단, 주위에 별로 이용할 식당이나 편의시설은 부족함. 그래도 출장시 지내기는 매우 좋음.
Takeo
10.0
/10
Reviewed 360 week(s) ago
Hotels.com verified review
大人数で泊まるにはとても良いホテルと感じました。
アメニティが十分に揃っていることに加え、コンビニがホテルに隣接している為、食料品や生活用品を調達するのに非常に便利でした。(尚、コンビニの店員さんはしっかりしているし、とても頑張っていました！)
また、旧市街等の観光スポットへのアクセスも悪くなく、特に不満はありませんでした。
さらに、スタッフの方々は笑顔で柔軟に対応してくださったので、外国から来た人間としては安心して過ごすことができました！
日々の高ストレス社会から抜け出し、友人達と楽しく過ごす時間に彩りを与えてくれる、そんなホテルでした。
またハノイに来る機会があれば、このホテルを選びたいと思います。
Verified traveler
10.0
/10
Reviewed 387 week(s) ago
Hotels.com verified review
部屋が広く、洗濯機がついているので出張には最適です。
Yasumasa
8.0
/10
Reviewed 390 week(s) ago
Hotels.com verified review
大変快適に25日間ﾊﾉｲに滞在できました。一階にはコンビニが併設され飲料、食料をいつでも買い物ができます。またスタッフも気軽にいつでも問い合わせることができます。
JANG WON
8.0
/10
Reviewed 413 week(s) ago
Hotels.com verified review
Big size with reasonable price. You can laundry by yourself and washig merchin including drier fuction that is so important in Hanoi because the weather is humid.
Mayu
10.0
/10
Reviewed 418 week(s) ago
Hotels.com verified review
スタッフ、設備、サービス、全てにおいて大変素晴らしい内容でした。
部屋はきれいで設備も新しく使いやすいので日本のマンションに住んでいる安心した気分でした。
赤ちゃん連れで滞在しましたが大変快適な滞在になりました。
テレビも日本のチャンネルが見れるので部屋でとてもくつろげます。
ボトルサーバーが部屋に設置してあったのが料理、飲み水、コーヒーのお湯等かなり便利で助かりました。
スタッフがとにかく気が利いて素晴らしい。
またハノイに行く時は使いたい場所になりました。
Verified traveler
10.0
/10
Reviewed 443 week(s) ago
Hotels.com verified review
베트남의 호안끼엠 주변에 많은 숙소를 가봤는데, 이곳 호텔은
시내와 일정거리가 떨어져있고 주변에 편의시설 및 먹거리도 많아
휴식을 위해서 아주 좋은 장소라 생각됩니다.
추후 휴식을 위해 가족과 같이 가기에도 좋을 것 같아요.
직원들의 서비스도 좋고, 음식도 해 먹을수 있어 좋았어요.
YU
8.0
/10
Reviewed 456 week(s) ago
Hotels.com verified review
スタッフの方がとても親切で、おかげさまで大変快適に過ごせました。
Verified traveler
10.0
/10
Reviewed 465 week(s) ago
Hotels.com verified review
周囲にスーパーもあり、長期滞在するには便利です。仕事先へ行くのにも便利でした。隣の飲食店が夜騒がしいので、部屋によっては気になるかもしれません。周囲にレストランもあり、自炊されなくても良い位です。
短所は銀行が少し遠い点、朝食は普通です。
SAM
10.0
/10
Reviewed 482 week(s) ago
Expedia Group verified review
常宿です。いつもありがとうございます❗ただし、日本のチャンネルは２チャンネルしかないので、チャンネルを増やして欲しいです。
Number of reviews per page
20
40
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Overall Ratings & Reviews Atlanta Residences
Traveloka (1)
Other sources (33)
8.6
Very Good
From 33 reviews
Cleanliness
8.4
Room Comfort
8.6
Service and Facilites
8.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Atlanta Residences
Number of reviews per page
20
40
Top reviews
Yutaka
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
旧市街の少し南側の昔ながらのまちなかです
周りは騒がしいですが便利で高い建物も少ないので開放感あります
Richard
Business
4.0
/10
Reviewed 62 week(s) ago
Hotels.com verified review
Staff at this property are amenable and obliging but just cannot deliver basic services. I travel frequently in Vietnam and have never stayed at a property with Faulty Towers levels of ineptitude like the Atlanta Residences.
Upon check-in my room had a broken window meaning the window could not close. Not good for rainy season in Hanoi with the mosquitos. They did change my room, but the new room still had hairs in bath and sink from either the cleaner or the previous guest. There were small baby roaches observed in the bathroom (not uncommon for the tropics but given their size) that means there is an infestation somewhere inside building.
In the new room the staff didn’t know how to log into the internet (no instructions were given or in their notebook explaining the room). Staff logged my device onto the adjoining room meaning that coverage would drop if you were in the kitchen or bedroom. He said he would come back to fix but never did. 2 days into my stay staff got back to me as I responded to Hotels.com ‘How was your check-in’ survey.
Breakfast was a constant muddle. Even though they have a paper to mark which items you want they could just not get the order right. Not once in 3 days. What’s worse is that when I needed to leave early for work, breakfast arrived 10 minutes late and when I wanted to sleep-in on my day off, they brought it 2 hours early. Note the breakfast is just them ordering from the local noodle place outside and not made in-house.
Read More
Sarah
Leisure
6.0
/10
Reviewed 90 week(s) ago
Expedia Group verified review
Good location. Great amenities. Bed is unfortunately very uncomfortable though. Also the adjacent beer garden plays very loud music in the evenings but it stops at 23:00
Julia
10.0
/10
Reviewed 343 week(s) ago
Hotels.com verified review
This was a great choice for me. I wanted a place with a gym and self service laundry and NOT smack in the middle of old quarter (but still in a convenient location) and Atlanta Residences was perfect for those things. Each apartment was quite spacious - I really like the big wrap around couch. Very easy to reach both Old Quarter and Tay Ho from this area. It wasn’t super modern but it was clean and comfy and the staff was great! Would stay here again.
Read More
Andre
2.0
/10
Reviewed 399 week(s) ago
Hotels.com verified review
We checked in and the room was a different room that we had reservations for. They did not speak almost any english so they could not understand this and told us to wait until the next day to move us. (it was 9 pm). Then we discover the room was cover in small bugs. EVERYWHERE. The air conditioner doesn't work properly. Then the mattress was the worst ever. Complained about this, they changed the mattress at 9 am. But it was identical. The pillows were super small bags of old cotton balls. And they said they only had this kind. We had to move to another hotel that day or our vacation would be ruined. They agreed to give us our money back and only charge us for one night if we left before 12 (it was 11am). They did not want to give us a receipt or anything written down, and since they spoke no english it was impossible to do anything about it. (now we only have emails from the property manager as proof).
It has been a month and we still haven't gotten our money back, the property manager, Tran Thanh Tu, keeps making excuses and sending emails to Agoda, when we keep explaining that we made the reservation via Hotels.com.
I have called the hotels.com customer service, but it has not been solved yet, hopefully I will get my money back :S
Read More
Julian and Sarah
10.0
/10
Reviewed 407 week(s) ago
Hotels.com verified review
An impressive team. Comfortable stay From our first arrival we felt at home The apartment was a haven from the bustling streets spacious and well equipped. The manager and ALL her staff helped us feel wecolme and cared for. I cannot fault anything We will try to return. Hopefully travellers that follow will be respectful and nice so things do not become spoilt.
Read More
Will
10.0
/10
Reviewed 522 week(s) ago
Expedia Group verified review
I recently stayed at the Atlanta Residences and was delighted with the facilities, location a d most importantly service. The manager Tran Thanh Tu spoke perfect English along with most of the staff. They were extremely friendly, welcoming and helpful. The manager even drove me to drop off my laundry and negotiated the price down for me! Recommend staying here vs. the typical big name hotels for more personalized service in a well off but more local setting.
Read More
Arto
10.0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
Very good service from staff! Even helpong golf reservation. Good hints of near by restaurants. Nice shop in downstairs, open 24/7.
Breakfast delivered to room, very tasty.
I will be back!
JINAH
Business
10.0
/10
Reviewed 104 week(s) ago
Hotels.com verified review
I had a comfortable stay while I was there.
Staff's kindness and quick responses👍
This is a hotel I want to visit again.
takayuki
8.0
/10
Reviewed 357 week(s) ago
Hotels.com verified review
綺麗でお勧めです。
Seungyong
8.0
/10
Reviewed 358 week(s) ago
Hotels.com verified review
하노이 출장시 애용하는 레지던스. 같은 가격의 호텔보다 넓고, 편안함. 단, 주위에 별로 이용할 식당이나 편의시설은 부족함. 그래도 출장시 지내기는 매우 좋음.
Takeo
10.0
/10
Reviewed 360 week(s) ago
Hotels.com verified review
大人数で泊まるにはとても良いホテルと感じました。
アメニティが十分に揃っていることに加え、コンビニがホテルに隣接している為、食料品や生活用品を調達するのに非常に便利でした。(尚、コンビニの店員さんはしっかりしているし、とても頑張っていました！)
また、旧市街等の観光スポットへのアクセスも悪くなく、特に不満はありませんでした。
さらに、スタッフの方々は笑顔で柔軟に対応してくださったので、外国から来た人間としては安心して過ごすことができました！
日々の高ストレス社会から抜け出し、友人達と楽しく過ごす時間に彩りを与えてくれる、そんなホテルでした。
またハノイに来る機会があれば、このホテルを選びたいと思います。
Verified traveler
10.0
/10
Reviewed 387 week(s) ago
Hotels.com verified review
部屋が広く、洗濯機がついているので出張には最適です。
Yasumasa
8.0
/10
Reviewed 390 week(s) ago
Hotels.com verified review
大変快適に25日間ﾊﾉｲに滞在できました。一階にはコンビニが併設され飲料、食料をいつでも買い物ができます。またスタッフも気軽にいつでも問い合わせることができます。
JANG WON
8.0
/10
Reviewed 413 week(s) ago
Hotels.com verified review
Big size with reasonable price. You can laundry by yourself and washig merchin including drier fuction that is so important in Hanoi because the weather is humid.
Mayu
10.0
/10
Reviewed 418 week(s) ago
Hotels.com verified review
スタッフ、設備、サービス、全てにおいて大変素晴らしい内容でした。
部屋はきれいで設備も新しく使いやすいので日本のマンションに住んでいる安心した気分でした。
赤ちゃん連れで滞在しましたが大変快適な滞在になりました。
テレビも日本のチャンネルが見れるので部屋でとてもくつろげます。
ボトルサーバーが部屋に設置してあったのが料理、飲み水、コーヒーのお湯等かなり便利で助かりました。
スタッフがとにかく気が利いて素晴らしい。
またハノイに行く時は使いたい場所になりました。
Verified traveler
10.0
/10
Reviewed 443 week(s) ago
Hotels.com verified review
베트남의 호안끼엠 주변에 많은 숙소를 가봤는데, 이곳 호텔은
시내와 일정거리가 떨어져있고 주변에 편의시설 및 먹거리도 많아
휴식을 위해서 아주 좋은 장소라 생각됩니다.
추후 휴식을 위해 가족과 같이 가기에도 좋을 것 같아요.
직원들의 서비스도 좋고, 음식도 해 먹을수 있어 좋았어요.
YU
8.0
/10
Reviewed 456 week(s) ago
Hotels.com verified review
スタッフの方がとても親切で、おかげさまで大変快適に過ごせました。
Verified traveler
10.0
/10
Reviewed 465 week(s) ago
Hotels.com verified review
周囲にスーパーもあり、長期滞在するには便利です。仕事先へ行くのにも便利でした。隣の飲食店が夜騒がしいので、部屋によっては気になるかもしれません。周囲にレストランもあり、自炊されなくても良い位です。
短所は銀行が少し遠い点、朝食は普通です。
SAM
10.0
/10
Reviewed 482 week(s) ago
Expedia Group verified review
常宿です。いつもありがとうございます❗ただし、日本のチャンネルは２チャンネルしかないので、チャンネルを増やして欲しいです。
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