Bonsella Hotel

Hotels
9.4
/10
Exceptional
436 reviews

What Guests Say About Their Stay

D***l
10.0
/ 10
We had a great experience staying at Bonsella. My wife and I were travelling with a 15-month-old and the staff at Bonsella were so helpful in assisting us to organize broken accommodation periods, storing baggage, and getting our basics tended. The staff were all amazing! We will definitely stay there next time we are in Hanoi.
A***e
9.7
/ 10
Hotel staff is very friendly and very helpful, they will give you recommendation to the best restaurant nearby or places you can visit during your stay.
Ho Thuy D.
9.7
/ 10
Big hotel right on the walking street, very convenient. From the hotel to Hang Trong street, walk 20m and you can catch a taxi. Rooms are clean, new, staff are enthusiastic and friendly.
See original
Rodolfo
10.0
/ 10
Great hotel at the best location. Walking distance to a lot of sites and food places. The staffs are very friendly and accommodating. If ever I come back to Hanoi again, I will definitely book this place again.
Nhan
10.0
/ 10
Excellent and super friendly staff. Walkable to Hoan Kiem lake and night maket. Delicious breakfast. Highly recommended!!!
In the Area
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3 Bao Khanh, Hang Trong Ward, Hoan Kiem District, Hanoi, Vietnam, 110204

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Elevator
WiFi
Bonsella Hotel is located in area / city Hang Trong Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Bonsella Hotel

3 Bao Khanh, Hang Trong Ward, Hoan Kiem District, Hanoi, Vietnam, 110204
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Lobby 2 Bonsella Hotel

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Bonsella Hotel Rates per Night

Bonsella Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Bonsella Hotel hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Bonsella Hotel Location & Address

Bonsella Hotel is located at 3 Bảo Khánh, Phường Hàng Trống, Quận Hoàn Kiếm, Hà Nội, Việt Nam, 110204. It's situated in the Hoan Kiem District area of Vietnam, known for its vibrant nightlife and street food. The hotel is approximately XX km from the city center.

How to go to Bonsella Hotel from Airport

Arriving at Noi Bai International Airport and wondering about the best way to get to Bonsella Hotel? Don't worry, there are several hotel transfer options available to suit your budget and time constraints. Here's a breakdown of how to get from the airport to the hotel.

  • Taxi (most direct):

    Taxis are readily available outside the airport terminals. This is the most direct option, taking approximately 30-45 minutes depending on traffic. Be sure to use reputable taxi companies like Mai Linh or Vinasun.
  • Ride Hailing (convenient):

    Ride hailing services are a convenient option. Simply book a ride through the app after collecting your luggage. This can be a slightly more affordable option than a traditional taxi.
  • Airport Bus (most affordable):

    Several public buses operate between the airport and the city center. Look for bus number 86, which will take you to a stop within a reasonable distance of Hoan Kiem District. From there, you can take a short taxi or Ride Hailing to the hotel.
  • Hotel Shuttle (pre-booked):

    Check if Bonsella Hotel offers a hotel shuttle service. This can be pre-booked for a hassle-free transfer. Contact the hotel directly for availability and pricing.

Tips:

For the most convenient route, consider pre-booking a hotel shuttle or using a Ride Hailing service. If you're on a budget, the airport bus is a great option, but be prepared for a slightly longer journey.

Bonsella Hotel Reviews & Summary

Looking for all about hotel Bonsella before you book? Reading hotel reviews is a great way to get a feel for what to expect during your stay. Bonsella Hotel consistently receives positive feedback for its excellent location and friendly staff.

Guests love the hotel's central location, which makes it easy to explore the attractions of Hoan Kiem District. The comfortable rooms and attentive service are also frequently praised. A standout feature is the rooftop terrace, offering stunning views of the city. One recent review raved, "The location was perfect, the staff were incredibly helpful, and the room was clean and comfortable. I would definitely stay here again!"

Bonsella Hotel Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Bonsella Hotel offers a variety of categories of hotel rooms to suit different needs and budgets. Here's a breakdown of the different hotel bedroom types available:

  • Standard Room:

    A comfortable and well-equipped room, perfect for solo travellers or couples.
  • Deluxe Room:

    Offering more space and enhanced amenities, such as a seating area and a larger bathroom.
  • Executive Suite:

    A luxurious option with a separate living area, ideal for business travellers or those seeking extra comfort.
  • Family Room:

    Designed to accommodate families, with multiple beds or connecting rooms.
  • Rooms with a View:

    Some rooms offer stunning views of Hoan Kiem Lake or the surrounding cityscape. Be sure to request this when booking.
  • Smoking/Non-Smoking Rooms:

    Bonsella Hotel offers both smoking and non-smoking rooms. Please specify your preference when making your reservation.
  • Bathtubs/Bidets:

    Some rooms are equipped with bathtubs, while others have bidets. Check the room description or contact the hotel for details.

Bonsella Hotel is not a pet-friendly hotel. Bringing pets is not allowed.

Hotel Facilities in Bonsella Hotel

Hotel amenities can significantly enhance your stay. Bonsella Hotel offers a range of hotel facilities to ensure a comfortable and enjoyable experience. Here's a list of what you can expect:

  • Free Wi-Fi:

    Stay connected with complimentary high-speed internet access throughout the hotel.
  • 24-Hour Front Desk:

    Assistance is available around the clock for any queries or requests.
  • Restaurant:

    Enjoy delicious meals at the hotel's on-site restaurant.
  • Rooftop Terrace:

    Relax and take in the panoramic city views from the rooftop terrace.
  • Laundry Service:

    Keep your clothes fresh with the hotel's laundry service.
  • Business Center:

    Stay productive with access to a business center equipped with computers and printers.
  • Airport Shuttle:

    Arrange for convenient airport transfers (additional fees may apply).
  • Kid-Friendly Facilities:

    While specific kid-friendly facilities may be limited, the hotel can provide cots or extra beds upon request.

Hotel Buffet or Restaurant/Cafe in Bonsella Hotel

Enjoying a delicious meal at the hotel can be a convenient and enjoyable experience. Bonsella Hotel offers a hotel restaurant and cafe where you can savour a variety of cuisines. Here's what you can expect:

  • Bonsella Restaurant:

    The hotel's main restaurant serves a range of Vietnamese and international dishes.
  • Buffet Breakfast:

    Start your day with a hearty buffet breakfast, featuring a selection of hot and cold items. The buffet breakfast is priced at approximately SGD 25 per person.
  • Cafe:

    The hotel cafe offers a relaxed setting for enjoying coffee, tea, and light snacks.
  • Signature Dishes:

    Be sure to try the restaurant's signature Pho, a traditional Vietnamese noodle soup.
  • Opening Hours:

    The restaurant is open for breakfast, lunch, and dinner, while the cafe is open throughout the day.

Bonsella Hotel Airport pickups and How to Book

Arriving in a new city can be stressful, so hotels with airport shuttle services are a great convenience. Bonsella Hotel offers a hotel to airport transfer service to make your arrival and departure as smooth as possible.

To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance of your arrival. Provide your flight details, including your arrival time and flight number. The hotel will arrange for a driver to meet you at the airport and transport you directly to the hotel. This service is subject to availability and may incur an additional fee.

Nearby MRT Station & Bus Stops

Navigating a new city is much easier with good access to public transport. Bonsella Hotel is conveniently located near several MRT nearby and bus stops nearby, making it easy to explore Hoan Kiem District and beyond.

  • Nearest MRT Station:

    While Hanoi doesn't have an extensive MRT system like some other major cities, the future MRT stations will improve connectivity. For now, buses are the primary mode of public transport.
  • Nearest Bus Stops:

    Several bus stops are located within a short walking distance of the hotel, including the bus stop on Dinh Tien Hoang Street and the bus stop on Trang Tien Street.
  • Public Transport Card:

    You can purchase a public transport card at various kiosks and convenience stores throughout the city. This card can be used on buses and future MRT lines.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Hoan Kiem District offers a variety of nearby places to go that are perfect for families and kids. Here are some nearby sightseeing places to consider:

  • Hoan Kiem Lake (Sword Lake):

    Located right in the heart of the district, this scenic lake is perfect for a leisurely stroll. Free.
  • Thang Long Water Puppet Theatre:

    Enjoy a traditional Vietnamese water puppet show. Approximately SGD 10 per person.
  • Ngoc Son Temple:

    Located on a small island in Hoan Kiem Lake, this historic temple is a must-see. Approximately SGD 2 per person.
  • Vietnam National Museum of Fine Arts:

    Explore Vietnamese art and culture. Approximately SGD 5 per person.
  • Ha Long Bay:

    A stunning natural wonder, Ha Long Bay is a bit further afield (around 3-4 hours drive), but well worth the trip for a day trip or overnight stay. Prices vary depending on the tour.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Vietnam!

Where to eat near Bonsella Hotel (Hoan Kiem District)

Exploring the local food scene is a must when visiting a new place. Hoan Kiem District is a food lover's paradise, with a wide variety of nearby dining options to suit every taste. Here are some local restaurant and cafe recommendations:

Cafes/Restaurants:

  • The Hanoi Social Club:

    A popular spot for brunch, coffee, and live music.
  • Pizza 4P's:

    Enjoy delicious wood-fired pizzas with a Vietnamese twist.
  • Cau Go Vietnamese Cuisine Restaurant:

    Offers authentic Vietnamese dishes with a view of Hoan Kiem Lake.

Local Street Food:

  • Pho:

    A classic Vietnamese noodle soup, available at countless street stalls.
  • Banh Mi:

    A delicious baguette sandwich filled with various meats, vegetables, and sauces.
  • Bun Cha:

    Grilled pork served with rice noodles and dipping sauce.
  • Goi Cuon (Fresh Spring Rolls):

    A refreshing and healthy snack.
  • Che (Vietnamese Sweet Soup):

    A variety of sweet soups with different ingredients.

Shopping places near Bonsella Hotel (Hoan Kiem District)

Whether you're looking for souvenirs or high-end fashion, Hoan Kiem District has plenty of nearby shopping options. Here are some malls near hotel and other shopping destinations to explore:

  • Trang Tien Plaza:

    A luxury department store offering a range of international brands.
  • Hang Da Market:

    A local market selling clothing, fabrics, and souvenirs.
  • Vincom Center Ba Trieu:

    A modern shopping mall with a variety of shops, restaurants, and a cinema.

Other Places to Stay Near Bonsella Hotel

If Bonsella Hotel is fully booked or you're looking for alternative accommodations, there are many other best hotel nearby options in Hoan Kiem District. Here are some recommendations:

Luxury/5–6 Star Hotels Nearby:

  • Sofitel Legend Metropole Hanoi:

    A historic hotel with luxurious rooms and excellent service.
  • JW Marriott Hotel Hanoi:

    A modern hotel with stunning views and a range of amenities.
  • InterContinental Hanoi Landmark72:

    Located in a skyscraper, this hotel offers panoramic city views.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Vietnam!

Four-Star Hotels Nearby:

  • Hanoi La Castela Hotel:

    A stylish hotel with a rooftop pool and bar.
  • Mercure Hanoi La Gare Hotel:

    A comfortable hotel located near Hanoi Railway Station.
  • Mövenpick Hotel Hanoi:

    A modern hotel with a range of amenities and services.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Vietnam!

Three-Star Hotels Nearby:

  • Hanoi Emerald Waters Hotel & Spa:

    A charming hotel with a spa and wellness center.
  • Rising Dragon Estate Hotel:

    A budget-friendly hotel with comfortable rooms.
  • MK Premier Boutique Hotel:

    A stylish hotel with a central location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Vietnam!

Conclusion

Finding the perfect hotel for your trip to Hanoi is essential for a memorable experience. Bonsella Hotel offers a great location, comfortable accommodations, and a range of amenities to suit different needs. Check Hotel availability and make your Hotel reservations today!

Whether you're looking for a luxury hotel or a budget-friendly option, Hoan Kiem District has something for everyone. Don't wait, start planning your trip and room booking now! book cheap hotels in Vietnam and find cheap hotels nearby on Traveloka!

All facilities in Bonsella Hotel

Lobby Bonsella Hotel
Lobby
Exterior Bonsella Hotel
Exterior
Bedroom Bonsella Hotel
Bedroom
In-room Bathroom Bonsella Hotel
In-room Bathroom
Restaurant Bonsella Hotel
Restaurant

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Doorman
  • Early Check-in
  • Express check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Tours

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Hot breakfast
  • Snack bar
  • Snacks

Public Facilities

  • Coffee/tea in lobby
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops

General

  • AC
  • Family room
  • Heater
  • Non-smoking room
  • Smoking area

Transportation

  • Airport transfer
  • Area shuttle with surcharge
  • Bicycle rental
  • Car rental

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup
  • Airport transfer

Connectivity

  • Internet point
  • Free WiFi

Business Facilities

  • Business center
  • Photocopier

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in Bonsella Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Bonsella Hotel
25
Number of floors in Bonsella Hotel
11
Another facilities in Bonsella Hotel
Bellhop, Welcoming drinks, Concierge, Money changer, Doorman

Frequently asked question in Bonsella Hotel

What are available facilities at Bonsella Hotel?
There are top facilites at Bonsella Hotel such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Bonsella Hotel?
The standard check-in time at Bonsella Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Bonsella Hotel provide breakfast?
Yes, Bonsella Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Bonsella Hotel
Bonsella Hotel has a 3.5-star rating.
How many floors does Bonsella Hotel have?
Bonsella Hotel has 11.
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More Reviews from Other Guests in Bonsella Hotel

Overall Ratings & Reviews Bonsella Hotel

Traveloka (62)
Other sources (374)
9.6
Exceptional
From 374 reviews
Cleanliness

9.6

Room Comfort

9.6

Location

9.8

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Bonsella Hotel

Number of reviews per page
20
40
Top reviews
Rodolfo
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great hotel at the best location. Walking distance to a lot of sites and food places. The staffs are very friendly and accommodating. If ever I come back to Hanoi again, I will definitely book this place again.
Nhan
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent and super friendly staff. Walkable to Hoan Kiem lake and night maket. Delicious breakfast. Highly recommended!!!
Sim
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Clean, central and everyone super helpful
Thanh Nhi
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Good breakfast, good service
Wendy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

We loved our time at the Bonsella! The service was very personal and overall excellent! Everyone was so helpful for us. The location is perfect and close to everything. We just walked all over the beautiful city of Hanoi. Our rooms were comfortable and clean. Very happy with our stay!
Marshall
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Great location near the lake , friendly staff , good breakfast. Room was comfortable
Paul Toong Meng
8.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

The hotel’s location is perfect for exploring Hanoi’s old and French quarter. Lots of restaurants and shopping around the hotel too. My room is newly renovated and has a city view. However do bring your earbuds plugs because the soundproofing of the room is not the best. You will hear the traffic, construction and dragging of chairs. The roof is under construction so avoid the highest 3 floors if you want a peace sleep. ** The hotel kindly offered me free transportation to the airport after learning about the construction noise last night. Excellent customer recovery. I will definitely consider staying with them again.
Read More
Shayne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Amazing staff! Super friendly and hospitable with good knowledge of the area. Location is great, the AC works really well, complimentary breakfast is really great and it’s surprisingly quiet. Definitely recommended.
Lissa
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

An excellent hotel in all ways. Excellent staff. Highly recommended
Kelly
8.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Nice area, lots of food and massages a minute away!
Deryl
icon-Leisure
Leisure
10.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

Fantastic location, friendly, knowledgeable and helpful staff. Lovely room.
evan
icon-Leisure
Leisure
8.0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

Great hotel with great location right by the lake, rooms were good and overall a good stay. Only downside is that the staff were very nosy and not the nicest with the couple guests I brought to the hotel for a drink.
ngoc son
icon-Family
Family
10.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

Good service Good location
Dinh Viet Anh
icon-Leisure
Leisure
10.0
/10
Reviewed 181 week(s) ago

Expedia Group verified review

Amazing location in the Old Quarter and extremely near to the Hoan Kiem Lake. There's a bar, local coffee shop, local eateries and a famous pizzeria all within a few steps from the hotel. The room itself is decent and breakfast is just okay. They close their entrance at midnight though, so be prepared with a SIM card so you can call them up to open the door if you were to arrive back later than that.
Read More
Yoon Shan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 185 week(s) ago

Expedia Group verified review

The front desk staff is very friendly. Mia ( sorry if wrongly called). Suggest staff should wear a name tag. Mia was helpful and always have happy and smiling face. Recommend to stay in this hotel again. By the way, m house breakfast was wonderful, Vietnamese style as well as western - porch eggs, hot dogs, bacons. All cooked very delicious and yummy. Vietnamese coffee, cereals also served. Well done . Had a wonder stayed in Bonsella.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 300 week(s) ago

Expedia Group verified review

The staff was amazing! The breakfast was the best we had while visiting Vietnam (we traveled from north to the southern most tip) . It was on the top floor and we sat out on the balcony looking over the other buildings and lake. Quite lovely! The rooms were nice and had air conditioning. It was located in walking distance to most things. Great shopping. We also did an amazing tour/bike/boat of Nin Bin - we were taken on the river to see the amazing lime Stone Mountain formations and then biked all over and had lunch- it was a super fun event! (Instead of doing a boat trip of Halong Bay which I hear is very over crowed and polluted) - just a thought for those that don’t want to spend a lot time.
Read More
David
10.0
/10
Reviewed 301 week(s) ago

Hotels.com verified review

Great Service, staff and location. Close to all attractions and a block from Lake. Great local restaurant right next door. Road around Lake closes on the weekend which is an added bonus.
Verified traveler
10.0
/10
Reviewed 302 week(s) ago

Expedia Group verified review

We loved our stay at the Hanoi Bonsella Hotel. The staff went above and beyond in all aspects of service. The room was new and clean. The location is perfect...close to everything...but on a quieter street. Every morning you can enjoy an incredible breakfast on the top floor with a view of the lake and city. My wife and eleven year old daughter agree with me that this was probably our favorite big city boutique hotel experience...ever. Thank you!
Read More
Delsa
10.0
/10
Reviewed 305 week(s) ago

Hotels.com verified review

wonderful visit - from the welcome drinks and plate of fruit, to the beyond expectations effort in recovering my I-pad that I left on the van transporting us from Halong Bay. Everything about this hotel and the service they offer in amazing. Thank you. We loved our stay with you.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 308 week(s) ago

Expedia Group verified review

Good location, facilities were comfortable but minimal
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Bonsella Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Bonsella Hotel

Traveloka (62)
Other sources (374)
9.6
Exceptional
From 374 reviews
Cleanliness

9.6

Room Comfort

9.6

Location

9.8

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Bonsella Hotel

Number of reviews per page
20
40
Top reviews
Rodolfo
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great hotel at the best location. Walking distance to a lot of sites and food places. The staffs are very friendly and accommodating. If ever I come back to Hanoi again, I will definitely book this place again.
Nhan
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent and super friendly staff. Walkable to Hoan Kiem lake and night maket. Delicious breakfast. Highly recommended!!!
Sim
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Clean, central and everyone super helpful
Thanh Nhi
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Good breakfast, good service
Wendy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

We loved our time at the Bonsella! The service was very personal and overall excellent! Everyone was so helpful for us. The location is perfect and close to everything. We just walked all over the beautiful city of Hanoi. Our rooms were comfortable and clean. Very happy with our stay!
Marshall
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Great location near the lake , friendly staff , good breakfast. Room was comfortable
Paul Toong Meng
8.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

The hotel’s location is perfect for exploring Hanoi’s old and French quarter. Lots of restaurants and shopping around the hotel too. My room is newly renovated and has a city view. However do bring your earbuds plugs because the soundproofing of the room is not the best. You will hear the traffic, construction and dragging of chairs. The roof is under construction so avoid the highest 3 floors if you want a peace sleep. ** The hotel kindly offered me free transportation to the airport after learning about the construction noise last night. Excellent customer recovery. I will definitely consider staying with them again.
Read More
Shayne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Amazing staff! Super friendly and hospitable with good knowledge of the area. Location is great, the AC works really well, complimentary breakfast is really great and it’s surprisingly quiet. Definitely recommended.
Lissa
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

An excellent hotel in all ways. Excellent staff. Highly recommended
Kelly
8.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Nice area, lots of food and massages a minute away!
Deryl
icon-Leisure
Leisure
10.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

Fantastic location, friendly, knowledgeable and helpful staff. Lovely room.
evan
icon-Leisure
Leisure
8.0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

Great hotel with great location right by the lake, rooms were good and overall a good stay. Only downside is that the staff were very nosy and not the nicest with the couple guests I brought to the hotel for a drink.
ngoc son
icon-Family
Family
10.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

Good service Good location
Dinh Viet Anh
icon-Leisure
Leisure
10.0
/10
Reviewed 181 week(s) ago

Expedia Group verified review

Amazing location in the Old Quarter and extremely near to the Hoan Kiem Lake. There's a bar, local coffee shop, local eateries and a famous pizzeria all within a few steps from the hotel. The room itself is decent and breakfast is just okay. They close their entrance at midnight though, so be prepared with a SIM card so you can call them up to open the door if you were to arrive back later than that.
Read More
Yoon Shan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 185 week(s) ago

Expedia Group verified review

The front desk staff is very friendly. Mia ( sorry if wrongly called). Suggest staff should wear a name tag. Mia was helpful and always have happy and smiling face. Recommend to stay in this hotel again. By the way, m house breakfast was wonderful, Vietnamese style as well as western - porch eggs, hot dogs, bacons. All cooked very delicious and yummy. Vietnamese coffee, cereals also served. Well done . Had a wonder stayed in Bonsella.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 300 week(s) ago

Expedia Group verified review

The staff was amazing! The breakfast was the best we had while visiting Vietnam (we traveled from north to the southern most tip) . It was on the top floor and we sat out on the balcony looking over the other buildings and lake. Quite lovely! The rooms were nice and had air conditioning. It was located in walking distance to most things. Great shopping. We also did an amazing tour/bike/boat of Nin Bin - we were taken on the river to see the amazing lime Stone Mountain formations and then biked all over and had lunch- it was a super fun event! (Instead of doing a boat trip of Halong Bay which I hear is very over crowed and polluted) - just a thought for those that don’t want to spend a lot time.
Read More
David
10.0
/10
Reviewed 301 week(s) ago

Hotels.com verified review

Great Service, staff and location. Close to all attractions and a block from Lake. Great local restaurant right next door. Road around Lake closes on the weekend which is an added bonus.
Verified traveler
10.0
/10
Reviewed 302 week(s) ago

Expedia Group verified review

We loved our stay at the Hanoi Bonsella Hotel. The staff went above and beyond in all aspects of service. The room was new and clean. The location is perfect...close to everything...but on a quieter street. Every morning you can enjoy an incredible breakfast on the top floor with a view of the lake and city. My wife and eleven year old daughter agree with me that this was probably our favorite big city boutique hotel experience...ever. Thank you!
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Delsa
10.0
/10
Reviewed 305 week(s) ago

Hotels.com verified review

wonderful visit - from the welcome drinks and plate of fruit, to the beyond expectations effort in recovering my I-pad that I left on the van transporting us from Halong Bay. Everything about this hotel and the service they offer in amazing. Thank you. We loved our stay with you.
Verified traveler
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Leisure with Partner
8.0
/10
Reviewed 308 week(s) ago

Expedia Group verified review

Good location, facilities were comfortable but minimal
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