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The Wild Pheasant Hotel & Spa
Hotels
8.4
/10
Very Good
553 reviews
What Guests Say About Their Stay
Dawn
10.0
/ 10
Lovely hotel in a great location just a 10 min walk along the river to the main town of Llangollen . Comfy well decorated room ,hotel and grounds were very neat . All the staff I encountered were very friendly .
Mary Ellen
10.0
/ 10
We stayed for two nights. We ate in both the restaurants which were both very good and the staff was lovely. A little pricey but good menus at both. Convenient to town. You could probably walk.
Patrick
10.0
/ 10
My partner and I stayed here for two nights and she loved it from first site of the grounds and the hotel. It was a short walk into Llangollen where we had access to restaurants and pubs, plus the River Dee and the canal.
In the Area
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Berwyn Road, Llangollen, Denbighshire, Wales, LL20 8AD
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
Read More
Available Room Types in The Wild Pheasant Hotel & Spa
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What's around The Wild Pheasant Hotel & Spa
Berwyn Road, Llangollen, Denbighshire, Wales, LL20 8AD
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Discover More About The Wild Pheasant Hotel & Spa
Location
The Wild Pheasant Hotel & Spa is a hotel in a good neighborhood, which is located at Llangollen.
About The Wild Pheasant Hotel & Spa
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Wild Pheasant Hotel & Spa exclusively for you.
The Wild Pheasant Hotel & Spa is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at The Wild Pheasant Hotel & Spa.
All facilities in The Wild Pheasant Hotel & Spa
Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Coffee shop
- Coffee/tea in lobby
- Elevator
Things to Do
- Spa
- Garden
- Sauna
- Steam room
Hotel Services
- Wedding service
- Luggage storage
- Express check-out
- 24-hour Receptionist
Food and Drinks
- Bar
- Breakfast
- Snack bar
General
- Reception hall
- Parking
- Terrace
Business Facilities
- Meeting rooms
- Conference rooms
Connectivity
- Free WiFi
In-room Facilities
- TV
Accommodation Policy & General Information in The Wild Pheasant Hotel & Spa
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for full breakfast: approximately GBP 14.95 for adults and GBP 11.95 for children
- Pet fee: GBP 30.00 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: GBP 25.0 per day
- Spa fee: GBP 10.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property uses eco-friendly cleaning products
- Safety features at this property include a smoke detector and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 23:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 23:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Wild Pheasant Hotel & Spa | 46 |
Number of floors in The Wild Pheasant Hotel & Spa | 2 |
Another facilities in The Wild Pheasant Hotel & Spa | Others, Smoke-free area, Coffee shop, Coffee/tea in lobby, Spa |
Frequently asked question in The Wild Pheasant Hotel & Spa
What are available facilities at The Wild Pheasant Hotel & Spa?
There are top facilites at The Wild Pheasant Hotel & Spa such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Wild Pheasant Hotel & Spa?
The standard check-in time at The Wild Pheasant Hotel & Spa is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:00
Does The Wild Pheasant Hotel & Spa provide breakfast?
Yes, The Wild Pheasant Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Wild Pheasant Hotel & Spa
The Wild Pheasant Hotel & Spa has a 4.0-star rating.
How many floors does The Wild Pheasant Hotel & Spa have?
The Wild Pheasant Hotel & Spa has 2.
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More Reviews from Other Guests in The Wild Pheasant Hotel & Spa
Overall Ratings & Reviews The Wild Pheasant Hotel & Spa
Other sources (553)
8.4
Very Good
From 553 reviews
Cleanliness
8.6
Room Comfort
8.0
Location
9.0
Service and Facilites
8.6
Sort by
Most Relevant
Preferences
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Traveler Reviews The Wild Pheasant Hotel & Spa
Number of reviews per page
20
40
Top reviews
Yvonne
4.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Pestered me to upgrade so I did got confirmation saying it had been excepted. On arrival told there are no executive rooms. No apology. Then informed we had to pay to go in the spa. When I rang they said we get an hour free. Walls so thin the TV and toilet from next door kept us awake most of the night.
Dawn
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Lovely hotel in a great location just a 10 min walk along the river to the main town of Llangollen . Comfy well decorated room ,hotel and grounds were very neat . All the staff I encountered were very friendly .
Tracy
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Upon check in we were advised that the spa was busy and to book which we did. Additional charges added for late check out and the dog. Room was clean and had a handy patio door for the dog. The spa wasn’t the cleanest and after only 10 minutes we were asked to leave due to an electrical issue. I had to look for reception staff to speak with which was frustrating. We were disturbed in the morning on two occasions by room staff as our room notes didn’t show the late check out. This was a special birthday and was disappointing.
Read More
Verified traveler
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Fantastic service . Nice room. Clean . Great area.
Eduardo
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Breakfast was poor quality. Also staff at breakfast room too intrusive moving around between tables spraying with cleaning detergents next to guests trying to have breakfast.
Diane
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Absolutely stunning garden! Comfortable room. Nice bar.
Mary Ellen
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We stayed for two nights. We ate in both the restaurants which were both very good and the staff was lovely. A little pricey but good menus at both. Convenient to town. You could probably walk.
elaine
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great staff cuffy beds.disaparted had to pay extra for breakfast an spa.but did enjoy spa
Chris
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Spa was amazing 😁
Terry
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Small room
Tiny bathroom
Peter
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The room was adequate but the toilet and washbasin had cracks...hygiene issue?. The breakfast... smallest portion of baked beans I've ever had. Counted them, 18 in total. Drinks expensive. Pint of Guinness and medium white wine with dash of lemonade £14.75. Finally, advertised as a Spa hotel but access to the spa additional charge of £10 per hour!. Didn't bother.
Read More
Alexander
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The receptionist on arrival was quite frosty towards us. We were told we had to pay an extra £10 per person for 1 hour in the spa and £5 thereafter, which although is part of their policy, her attitude towards us, made us reluctant to book a session in the spa.
However, the lady who served us at breakfast was very pleasant and accommodating and went above and beyond to make us feel valued and respected.
The hotel is a short stroll from the bustling town, where there are a wide range of shops and eating establishments.
The bathroom in our room was quite tired and not really thought through. The tiled shower floor was slippy when wet, they may have used wall tiles here rather than floor tiles.
Read More
Mojtaba
Leisure with Partner
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Needs complete decoration and the spa facilities not up to standard and need to be paid for separately which is ridiculous
John
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Excellent standards of cleanliness.
Food and Beverage superb.
Let down by very poor bed mattress.
Rectified immediately by Deputy GM.
Neil
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Property was elegant from the outside reception area very nice staff welcoming.
My room was very difficult to get to many doors to go through with a large suitcase's.
Room was generally nice very old inside needed an update.
Bed was older had a ridge in the middle linen was very clean. Shower and toilet clean. Sink was older with lots of scratch marks and a chip off the sink and rusty around sink unit.
I would not stay at this property again especially at the price I paid.
The photographs did not reflect the room I booked.
Read More
Verified traveler
Friends and Family
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
We arrived after 11PM, as did two other parties. We rang the bell 7 times and called twice. Finally, 20 minutes later someone showed up to check us in. He was not apologetic at all. He had me pay for breakfast before he told me that the only available times were after we needed to leave, then he said he did not have authority to give me a refund! The room was smaller than we expected, but it least it had two beds like we requested. Breakfast was fine, but pricey. Don't go out of your way to get it -- frankly, I would stay at a place where breakfast is included!
Read More
Patrick
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
My partner and I stayed here for two nights and she loved it from first site of the grounds and the hotel. It was a short walk into Llangollen where we had access to restaurants and pubs, plus the River Dee and the canal.
Jason
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Absolutely faultless, Staff are great the hotel is very clean. Well recommended A+++
Verified traveler
Friends and Family
6.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Amazing location , great customer service . Room dated no fridge and no air con . Horrible on a hot day couldnt stay in the room had to keep going outside to cool down
Paul
4.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Found the bed to be small double low on wooden frame, mattress old
Number of reviews per page
20
40
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Disclaimer
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Overall Ratings & Reviews The Wild Pheasant Hotel & Spa
Other sources (553)
8.4
Very Good
From 553 reviews
Cleanliness
8.6
Room Comfort
8.0
Location
9.0
Service and Facilites
8.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews The Wild Pheasant Hotel & Spa
Number of reviews per page
20
40
Top reviews
Yvonne
4.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Pestered me to upgrade so I did got confirmation saying it had been excepted. On arrival told there are no executive rooms. No apology. Then informed we had to pay to go in the spa. When I rang they said we get an hour free. Walls so thin the TV and toilet from next door kept us awake most of the night.
Dawn
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Lovely hotel in a great location just a 10 min walk along the river to the main town of Llangollen . Comfy well decorated room ,hotel and grounds were very neat . All the staff I encountered were very friendly .
Tracy
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Upon check in we were advised that the spa was busy and to book which we did. Additional charges added for late check out and the dog. Room was clean and had a handy patio door for the dog. The spa wasn’t the cleanest and after only 10 minutes we were asked to leave due to an electrical issue. I had to look for reception staff to speak with which was frustrating. We were disturbed in the morning on two occasions by room staff as our room notes didn’t show the late check out. This was a special birthday and was disappointing.
Read More
Verified traveler
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Fantastic service . Nice room. Clean . Great area.
Eduardo
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Breakfast was poor quality. Also staff at breakfast room too intrusive moving around between tables spraying with cleaning detergents next to guests trying to have breakfast.
Diane
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Absolutely stunning garden! Comfortable room. Nice bar.
Mary Ellen
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We stayed for two nights. We ate in both the restaurants which were both very good and the staff was lovely. A little pricey but good menus at both. Convenient to town. You could probably walk.
elaine
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great staff cuffy beds.disaparted had to pay extra for breakfast an spa.but did enjoy spa
Chris
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Spa was amazing 😁
Terry
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Small room
Tiny bathroom
Peter
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The room was adequate but the toilet and washbasin had cracks...hygiene issue?. The breakfast... smallest portion of baked beans I've ever had. Counted them, 18 in total. Drinks expensive. Pint of Guinness and medium white wine with dash of lemonade £14.75. Finally, advertised as a Spa hotel but access to the spa additional charge of £10 per hour!. Didn't bother.
Read More
Alexander
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The receptionist on arrival was quite frosty towards us. We were told we had to pay an extra £10 per person for 1 hour in the spa and £5 thereafter, which although is part of their policy, her attitude towards us, made us reluctant to book a session in the spa.
However, the lady who served us at breakfast was very pleasant and accommodating and went above and beyond to make us feel valued and respected.
The hotel is a short stroll from the bustling town, where there are a wide range of shops and eating establishments.
The bathroom in our room was quite tired and not really thought through. The tiled shower floor was slippy when wet, they may have used wall tiles here rather than floor tiles.
Read More
Mojtaba
Leisure with Partner
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Needs complete decoration and the spa facilities not up to standard and need to be paid for separately which is ridiculous
John
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Excellent standards of cleanliness.
Food and Beverage superb.
Let down by very poor bed mattress.
Rectified immediately by Deputy GM.
Neil
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Property was elegant from the outside reception area very nice staff welcoming.
My room was very difficult to get to many doors to go through with a large suitcase's.
Room was generally nice very old inside needed an update.
Bed was older had a ridge in the middle linen was very clean. Shower and toilet clean. Sink was older with lots of scratch marks and a chip off the sink and rusty around sink unit.
I would not stay at this property again especially at the price I paid.
The photographs did not reflect the room I booked.
Read More
Verified traveler
Friends and Family
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
We arrived after 11PM, as did two other parties. We rang the bell 7 times and called twice. Finally, 20 minutes later someone showed up to check us in. He was not apologetic at all. He had me pay for breakfast before he told me that the only available times were after we needed to leave, then he said he did not have authority to give me a refund! The room was smaller than we expected, but it least it had two beds like we requested. Breakfast was fine, but pricey. Don't go out of your way to get it -- frankly, I would stay at a place where breakfast is included!
Read More
Patrick
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
My partner and I stayed here for two nights and she loved it from first site of the grounds and the hotel. It was a short walk into Llangollen where we had access to restaurants and pubs, plus the River Dee and the canal.
Jason
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Absolutely faultless, Staff are great the hotel is very clean. Well recommended A+++
Verified traveler
Friends and Family
6.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Amazing location , great customer service . Room dated no fridge and no air con . Horrible on a hot day couldnt stay in the room had to keep going outside to cool down
Paul
4.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Found the bed to be small double low on wooden frame, mattress old
Number of reviews per page
20
40