8.4
Very Good
From 40 reviews
Cleanliness

9.6

Room Comfort

8.6

Location

9.2

Service and Facilites

8.8

Traveler Reviews Matisse Hotel

Number of reviews per page
20
40
Top reviews
Joshua
icon-Business
Business
10.0
/10
Reviewed 260 week(s) ago

Expedia Group verified review

Excellent service. Great location. Home away from home.
Joshua
icon-Business
Business
10.0
/10
Reviewed 261 week(s) ago

Expedia Group verified review

Great place to stay. Super service. Great food. Nice rooms. Centrally located.
OscarG
icon-Business
Business
8.0
/10
Reviewed 320 week(s) ago

Expedia Group verified review

The staff was focus to attend all my needs. A very good and safe location .
Joshua
icon-Business
Business
10.0
/10
Reviewed 356 week(s) ago

Expedia Group verified review

Excellent staff and service. Comfortable rooms. Excellent lunch offerings. A home away from home.
Verified traveler
10.0
/10
Reviewed 401 week(s) ago

Expedia Group verified review

Good Location in Chapinero. Great Value. Basic Breakfast.
Verified traveler
8.0
/10
Reviewed 404 week(s) ago

Hotels.com verified review

Very nice hotel
John
2.0
/10
Reviewed 410 week(s) ago

Hotels.com verified review

We did not have water in our room for 2 days in a row. The safe did not work either. Other than that the hotel is nice in a good location. Would never stay there again because water is essential. Staff said their pump was broken. No refund offered.
Verified traveler
2.0
/10
Reviewed 438 week(s) ago

Expedia Group verified review

Very bad experiance So close to the main street and very noisy The room is cold No heating
Melissa
10.0
/10
Reviewed 503 week(s) ago

Hotels.com verified review

We moved to this hotel after staying two days in another option that wasn't working out for us. The staff here was very friendly, even going so far as to take a tray of breakfast to the room for my friend who was sick during our stay (which, by the way, the breakfast is delicious). The decor was lovely, and the room was very comfortable. It can get a little loud, as it is right off the Septima, but it's convenient and a quick walk to several restaurants and shops. I would love to stay here again if I ever return to Bogota!
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Verified traveler
6.0
/10
Reviewed 510 week(s) ago

Expedia Group verified review

With only one day in Bogota for our Colombian adventure, we chose the Matisse Hotel as our very temporary base. Overall, pretty meh. What I didn't appreciate were the hidden fees. Our second stay was at the excellent Diez Catagoria hotel in Medellin for three nights. They charged us a tourism tax around 50.000 COP, and yet for only one night in the Matisse Hotel we were charged about the same... This strikes me as very odd. It amounted to about 30% on top of the room price, so keep that in mind - the hotel isn't really a budget option. The staff however were extremely patient in explaining things to us, so I do appreciate that. Oh, one thing - skip the breakfast, it's basically nonexistent. Oatmeal with no hot water, a few slices of white bread, a paltry amount of fruit... Come on. Everywhere else we've stayed in Colombia has had better breakfasts. One last tip: if you're not used to the altitude, bring something of headaches! You might be out of breath here and there too.
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brett
8.0
/10
Reviewed 512 week(s) ago

Hotels.com verified review

The traffic noise takes a little getting used to but most hotels in Zona G suffer from the same problem. The rooms were always very clean and the staff could not do enough for you, 24 hours a day someone was available to help. The breakfast that was included was also veery good and served with a smile!
Andrew
8.0
/10
Reviewed 537 week(s) ago

Hotels.com verified review

We stayed for 8 nights whilst at a language school. Great location within walking distance of many restaurants and bars. Safe neighbourhood. Lovely hotel with an excellent breakfast. Room was spotless and the bed was very comfortable. Staff were always smiling and helpful.
David
8.0
/10
Reviewed 560 week(s) ago

Hotels.com verified review

Clean and well kept. Bed mattress very hard.
Verified traveler
6.0
/10
Reviewed 563 week(s) ago

Expedia Group verified review

Good location.Excellent staff.No air conditioning.
Robert
6.0
/10
Reviewed 596 week(s) ago

Hotels.com verified review

The Matisse is fine. Its not quite so charming as the ñame my suggest. The staff is perfectly nice but it did sometimes feel they were a little easily befuddled. But it was during the World Cup. Maybe everyone was just distracted.
Julie
6.0
/10
Reviewed 600 week(s) ago

Hotels.com verified review

In first floor rooms the bathroom ceiling has an opening to the outside which makes the whole room pretty cold. Thankfully there was plenty of hot water in shower because the solution to a leaky hot water faucet in the sink was to shut off the hot water rather than repair it. The room and bathroom were dark in early evening and one lamp was shooting sparks from the plug. No extra toilet paper is provided in the room, so if it runs out at night you're out of luck. No facial tissues either. The lamp was replaced, I was offered an electric heater and a room change, but why were there so many issues not previously resolved? Again, wonderfully helpful staff once I brought these issues to their attention. Great breakfast. Internet was unreliable. For the price I would expect to not shiver, to have all things fully functional, and have more than a 20 watt bulb in the bathroom.
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Verified traveler
10.0
/10
Reviewed 606 week(s) ago

Expedia Group verified review

The hotel is a small, classy hotel where you are treated as home. Breakfast is make when you ask for it so you always have a made for you breakfast.
Ricardo
10.0
/10
Reviewed 391 week(s) ago

Hotels.com verified review

El hotel es bueno y está súper bien ubicado, la habitación muy cómoda y el personal amable, volvería siempre
Sonia
10.0
/10
Reviewed 436 week(s) ago

Hotels.com verified review

Excelente muy buen sitio, cómodo, funcional y ante todo la atención que te hace sentir como en casa, el desayuno muy completo
Verified traveler
2.0
/10
Reviewed 439 week(s) ago

Hotels.com verified review

Bien ubicado, pero viejo y pésima atención.
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