Good rooms according to photos even though the floor is a bit less clean. The service is okay.

my expectation will be happy to stay here under travelio, but I have been trying to insert the code to lock my unit for almost 5 hour, better next use conventional key or card key like other hotels, easy, want to be happy but not happy at the end

The room is spacious & clean, the bathroom is clean but there is no soap holder in the shower room, the equipment in the kitchen is quite complete & clean, the air conditioner is cold, the soap is not available much, not according to the number of people staying. but overall this apartment unit is satisfactory.

have to wait 3.5 hours for check in. deposit rp 700 rb hard to reclaim. room not clean. awful

Carpet living room and kitchen set are less clean, dirty gallon aqua water cannot be used.

Very comfortable, strategic location, quiet like at home, swimming is also fun.

Hmmm, the place is really in accordance with the picture.

Unprofessional service. Even though we arrived at the standard time for check-in, it was 14 but the room wasn't ready. The officer had not yet appeared just by his telephone call after half an hour we waited. The new officer appears. And even then we still have to wait. The reason is still waiting for the key shipment. And so we wait for another a half an hour. Finally after 1 hour closer, another officer called the key, as soon as we entered the unit. The unit is still half ready. The pillow has not been given a sarong. There is no water. The floor is still dirty and sticky. Finally we waited again to be equipped and cleaned. As a result, at 15.30 close we were really new to 'hand over', but too bad. We already have a bad mood at the first impression.

Very very bad service, check-in is difficult, refund of deposit is very long, 4 days after check-out the deposit has not been returned. And the service is not very good.

Nice apartment. There are obstacles when checking in, people are late coming in and take care of his apartment, even though we check-in is rather late around 3 o'clock. When I entered the room, the air conditioner was not cold and there was a problem on the TV channel too. Indeed, you have to confirm beforehand so that the check-in is smooth. The apartment itself is nice, neat, and clean. The view is also good, there are many facilities. Need to prepare more money for deposit and parking.