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Traveler Reviews OYO 1254 Golden Lake Resort
Number of reviews per page
20
20
40
40
Customer reviews
Dewi Takumansang
6.0
/10
Reviewed 229 week(s) ago
Very dirty not according to expectations.
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1 people find it helpful
SS
Sara S.
6.0
/10
Reviewed 231 week(s) ago
Pelayanan kamar buruk, tidak disediakan alat mandi seperti handuk, halaman kotor, dan terdapat popok bekas di depan pintu kamar.
1 people find it helpful
SS
Sara S.
6.0
/10
Reviewed 231 week(s) ago
Sangat tidak baik karena kondisi ruangan, halaman, juga pelayanan sangat tidak baik.
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IS
Irsa S. U.
4.8
/10
Reviewed 236 week(s) ago
The rooms are not clean, dusty especially the windows. The most wow thing is the bathroom. Amazing (broken shower, dirty toilet, stained floor, dirty sink)😃
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2 people find it helpful
Deti M.
4.8
/10
Reviewed 242 week(s) ago
Very bad, neglected place is very disappointing.
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1 people find it helpful
j
jenny
4.8
/10
Reviewed 243 week(s) ago
Parah, mau cek in nunggu lama krn resepsionis tidak ada yg jaga... kamar tdk terawat,bnyk semut.. efek murah jd semua serba jelek.. beda jauh sama fto yg diaplikasi..
2 people find it helpful
Firanda R.
6.3
/10
Reviewed 245 week(s) ago
Less cleaned and less security, the room is empty, the toilet is dirty
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Accommodation's Reply
20 Apr 2021
Hi Firanda, We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Kevin!
mh
meiske h. l. m.
6.0
/10
Reviewed 254 week(s) ago
Really not nice, not ready at all the room. Service is very lacking.
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Accommodation's Reply
27 Jan 2021
Sorry for the trouble that has caused, Meiske! We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Budi!
Esterlinda Esterlinda
6.0
/10
Reviewed 260 week(s) ago
The bathroom is bad, there is no trash can.
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2 people find it helpful
Asep T. S.
5.5
/10
Reviewed 261 week(s) ago
The television was broken, asked to be repaired he said yes he wanted to be repaired, but it was not repaired until when he wanted to go home, in the morning the water died, and there was no water.
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3 people find it helpful
E
Elisabeth
5.8
/10
Reviewed 264 week(s) ago
How many problems were found: 1. The electricity went out in room 101, the reason was the electricity token ran out 2. Asked to move to room 202 in the middle of the night 3. The water did not work in room 202, after being confirmed it turned out that the electricity token ran out because the electricity installation was the same as the previous room (room 101) 4. Seprey torn 5. Remote AC not available 6. Hot water in the bathroom is not working 7. Unfriendly staff thanks to the security pack who remains friendly and willing to provide an explanation for the light out problem.
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2 people find it helpful
MC
Merry C. D. W.
5.7
/10
Reviewed 266 week(s) ago
The room is dirty, the water in the bathroom does not work.
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Accommodation's Reply
10 Nov 2020
Sorry for the inconvenience, Devis. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us.
Regards, Jubaedah!
Sarifah B.
5.7
/10
Reviewed 273 week(s) ago
Not safe, I lost my wallet.
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MP
Muh P.
6.0
/10
Reviewed 278 week(s) ago
Dirty, less cold air conditioner, no towels.
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1 people find it helpful
AS
Arif S.
Romantic
5.5
/10
Reviewed 295 week(s) ago
There is no toilet spray, too late to give soap and towels, the bathroom light went out. lacking cleanliness.
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2 people find it helpful
RICKY JEFRY GERUNG
6.1
/10
Reviewed 302 week(s) ago
The place is nice, but the room we ordered is not worth selling. And we have to upgrade at an additional cost of Rp. 50,000 In the room no towels and mineral water are prepared, towels will be delivered after we ask.
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Billy J. E. W.
Family
5.1
/10
Reviewed 303 week(s) ago
The room was dirty, there were holes in the wall (people from outside could peek inside) the bed was full of bedbugs. toilet is broken.
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1 people find it helpful
Ismail Tandi Sinaga
6.0
/10
Reviewed 303 week(s) ago
Room windows are all broken, all can't be locked, bathroom is broken too.
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Agustinus K.
Backpacking
6.1
/10
Reviewed 303 week(s) ago
Somewhat disappointed with the service of this hotel. It is cheap, but it looks cheap. Air conditioning seeps water, Pas enter bed linen smells of wind oil as if not replaced after the previous occupant used. No clean towels are prepared. the rest is no problem. The place is quiet and maybe guests rarely stay in this place.
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2 people find it helpful
MM
Meity M.
6.0
/10
Reviewed 305 week(s) ago
Unsatisfactory dirty room toiletries not appropriate no aqua water. no electric kettle. footwear is absent. no mat. dirty room. pool facilities are restricted. 1 room only one swim voucher. Not recommended.