7.6
Pleasant
From 40 reviews
Cleanliness

7.0

Room Comfort

7.4

Service and Facilites

7.4

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Traveler Reviews Hotel Platinum

Number of reviews per page
20
40
Top reviews
Eric
icon-Business Family
Business Family
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Was good
Frank
icon- Family
Family
8.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

The rooms were very clean and comfortable, the only one funny thing I didn’t like is the monotonous indien musique Melodie’s playing every day and night in restaurant and the other places in the hotel except in the room
BOGA
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

The hotel was clean, but the was a lot of noise outside!
Carl
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

The outside of the property doesn’t do the rooms justice. I highly recommend this for anyone looking for quality affordable hotel options.
Francis
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

I regret my choice; my room was horrible with a non-functional key, and I had to go back to the lobby each time I needed to access the room. Frequent power cuts
Herve
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

Service was terrible. Very noisy and hard work done on a Saturday early morning when sleeping. Attempts to reason the property was.not successful. Same works started again on M9nday before 7AM
Joan Wandegi Nthiga
icon-Business
Business
2.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

Hotel Platinum is terrible. When I checked in they had some very LOUD drilling and hammering going on all over the place which didn’t stop even after appealing to the reception several times. Secondly, someone knocked on my door close to midnight waking me up, at first it was a woman’s voice outside and after I refused to open the door when the bell rang the second time I could hear a man’s voice as well. I called reception several times to send security to check but nothing. Even the next day i reported at reception and requested them to check their cameras and still no action. On another day some goons were allowed in to harass me and extort money claiming from the state security agents and clearly working in cahoots with hotel staff. Terrible doesn’t not even begin to express the experience of staying at this hotel
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jamil
icon-Business
Business
10.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

Big rooms and good prices
Verified traveler
6.0
/10
Reviewed 247 week(s) ago

Hotels.com verified review

clean hotel and good service. no hot water! and much noise in 1st floor.
Osembe
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Un bon endroit de vacances et j’ai beaucoup aimé son parking très sécuritaire
Augustin nane
8.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Helt ok.
Abdoul Aziz
icon-Business
Business
8.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Herbergement correct en pleine ville L’environnement en période hivernale est très peu attrayant.
Jean Paul
icon-Business
Business
6.0
/10
Reviewed 157 week(s) ago

Hotels.com verified review

Wi fi non funziona bene anche l'aria condizionata si blocca sempre servizi scarsi non molto socievoli come personale
Richard
10.0
/10
Reviewed 180 week(s) ago

Hotels.com verified review

Excellent
DE SOUZA EPOUSE
icon-Business
Business
2.0
/10
Reviewed 189 week(s) ago

Expedia Group verified review

Médiocre. Manque de professionnalisme. Des draps sales. Entre deux clients, les draps ne sont pas changés. Literie est peu confortable et le personnel pas formé à l’activité de l’hôtellerie.
DE SOUZA EPOUSE
icon-Business
Business
4.0
/10
Reviewed 190 week(s) ago

Expedia Group verified review

Une chambre bien spacieuse mais mauvaise qualité de service. Le personnel n'est pas formé au métier de l'hôtellerie. L'hôtellerie est un métier, le batiment ne suffit pas. Le petit déjeuner laisser à désirer.
Adjo
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 240 week(s) ago

Hotels.com verified review

C'était super, cadre agréable hormis le service de nettoyage qui est lent
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Number of reviews per page
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