Overall Ratings & Reviews Crowne Plaza Dar es Salaam by IHG

I found the property to be a very good choice for accommodation in Dar Es Salaam. It’s well situated, a short ride or an easy walk, to most points of interest in the business district and ferry port, for those looking to access Zanzibar via ferry. The staff overall were quite welcoming and friendly, and I found the room to be comfortable, clean, and with adequate amenities. The onsite restaurant is quite decent as well. Plus, other eateries are within walking distance of the hotel. Overall, an enjoyable stay.

Great place, very clean and friendly staff.

Fantastic service from the bar, restaurant, & customer service desk. I recommend this hotel 100% for business travel in Dar! Walter was especially helpful to my friend & me with many matters related to taxis and ubers. Very professional! We felt welcomed in every area as it was our first time in Dar es Salaam.

Always a perfect choice for business travelers, clean, calm and relaxed atmosphere. However, some ladies at the reception need more training on treating customers right.

Took care of us, from airport pickup, included meals, and special attention to help us get to our next destination.

Very nice place

Nice hotel

The property is well suited to business travelers. It is clean, well maintained, and safe. The in house restaurant is good. Check in and check out was easy.

It was impossible to sleep where the music was playing very loudly.

The service is excellent ans staff very friendly.

The place was clean safe and Friendly staff. Meals and service was good. Would like to have courtesy ground transportation to and from airport to hotel

Our air conditioner stopped working in the middle of the night. We couldn't get a hold of anyone to get it fixed or get moved. It was very frustrating.

They have very rigid policies which are not customer friendly.

It was ok. Clean place staff was very nice .

We stayed at the Crowne Plaza at the start of April for 5 nights. The staff were very helpful and obliging and when we requested a room change, it was no trouble. We had booked breakfast and there was plenty of choice - from continental to Swahili. Thank you Crowne Plaza for a lovely stay.

I did not find that this property supports customers and was not contacted when I had issues with my reservation.

The staff was very humble and always there to please. Thank you!

Secured

A very pleasant stay, would highly recommend for business travellers

The second stay at the Crowne Plaza in Dar es Salaam is always a pleasure. Good food and clean rooms, and friendly staff in the reception. The gym is ideal on the first floor, and the hotel is approximately 10km from the International Airport.