Hello Dinh Dat Hoang,
Thank you for sharing your opinion about our service. We're sorry to hear that you had a negative experience and felt disrespected. To improve our service, we'd love to hear more details about your situation.
Please contact us via email hiep.le@newworldhotels.com so we can resolve this issue quickly and thoroughly. We are committed to improving service quality to bring a better experience to all customers.
Best regards,
Hiep Le
Quality Manager