5.4
Fair
From 3 reviews
Provided by travelers on
Cleanliness

4.0

Room Comfort

5.0

Meal

0.0

Location

6.0

Service and Facilites

4.0

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Townhouse Sanur

Number of reviews per page
20
40
Customer reviews
bayu p.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 120 week(s) ago
Pros: - The location is in front of sanur new harbor. - Not too busy at night. - There is a usable kitchen (cooking utensils provided) Cons: - dirty property, the floor is greasy and dusty. - the bathroom smells bad. - ac is not working properly. - wifi is so-so. - the most annoying is: this is a self check-in property but the staff coordination is awful. 1 staff tell me that my booking is ok but another staff can't confirm my booking. 1 staff tell me that we can't early check in because there's a guest before us (possibly lying) but when I contact online agent and they give me the owner number, the owner another staff confirm that we can early check in right away. - the staff (admin) is the worst part of this property, they not responsible enough to answer our questions as a guest for our stay. They didn't even respond to my chat on the day I had to check in so I need to contact online agent for that.
Read More
1 people find it helpful
You’ve read all the top reviews.
Number of reviews per page
20
40