The Riad was clean and close to everything. They provided shampoo, conditioner and soap and the bed was very comfortable.

Requested a ride from airport never arrived. Too expensive taxi. Won’t book or communicate on Expedia again.

Hotel was nice and clean and comfortable. Staff were very helpful and cooperative. Mustafa and Hameed went out of their way to make our trip wonderful

It’s very challenging to get to this hotel and nobody warns you in advance. I had to walk for 20 minutes with one backpack, one carry-on and one checked luggage, not very ideal. I had an early morning excursion at 5 AM so I had to walk for 30 minutes to get to the pick up location. (4:30am) I guess it’s pretty safe.

This is a nice place off a busy, very clean, and great staff. It is a little difficult to find but so is every other Riad in the Medina.

The bath towels were so old and dirty, I couldn’t take a shower, neither could I even dry my hands.

We loved our stay at Riad Granvilier! The hosts were lovely, really friendly and helpful with whatever we needed. The riad is beautiful, clean and we felt really comfortable there. Breakfast was great and there was always someone to greet us when we returned to the Riad! Location is great really close to the main square, would highly recommend this riad to anyone visiting marrakech!

This property was rated 5 stars along with a 9+ customer rating. I honestly don’t know how that’s possible. The property was an old home in the middle of the Medina (old town) that was converted into a hotel. It was down two long narrow corridors, and was impossible to find without assistance from several locals. When we finally arrived, we were greeted by a friendly attendant. However, the property was in run down condition and wasn’t very clean. My wife didn’t want to stay because she felt unsafe. If you are looking for a 5-star experience, this is not the place.

Fantastic Riad! Wonderful staff and just a comfortable and nice vibe. The room we got was on the top floor. Loved the tea and breakfasts. On the first day walking there from the taxi drop off I thought it was far, but after walking around the markets I felt like it was a great location. There are different markets around the main square, and this one had shopping close by as well as locals. Loved a soup shop down the street. Khawla got us breakfast a few mornings and was really nice and laid back. It felt like they anticipated our needs and helped us without being over bearing or in your business which is lovely.

The staff were really great people. Very warm and welcoming. We really enjoyed our stay.

Don't stay in this area. Very noisy and busy area. High population at the entrance of this area until 1:00 a.m. Dirty and crowded area.

Friendliest staff ever and great service. Wonderful breakfast at any time you could choose. Staff were also very relaxed about checking out late if needed, which was lovely. Room was small and AC had an unpleasant smell. But overall I enjoyed my stay.

A friendly welcome, a pleasant breakfast and a beautiful riad with a calm rooftop and the sound of birdsong were let down by dirty towels (with pink lipstick on one), intermittent WiFi and a non-functioning television.

Peaceful retreat, a short walk just 5-10 minutes from the mayhem of the souks and square. Easy access to everywhere, we didn’t take a cab once aside from airport runs. Roof terrace was beautiful and staff went above and beyond to help us feel at home.

Great location.Very close to the main square. Upon arriving at Marrakech, it felt a bit daunting as the side streets off the main roads were very quiet. The constant locals hounding & misinformation weren’t very reassuring either, something learned to be very common in Marrakech. Luckily, we managed to ignore the locals, who we soon realised their intention was solely to make money and take us through different or longer routes to the same place, & continued walking into the unknown. Thankfully, we easily found our way to the riad by looking at the door numbers & a gps app. All the fear soon disappeared as we learned that Marrakech is, in fact, a safe place to walk around. The riad looks beautiful & the rooms are very Moroccan style decorated. We stayed at a room on the first floor. It was spacious & beautiful. The only downside to it was that we could hear the shower from the room next door, which might be annoying to some people if they intend to have a lay in. Be careful when choosing the ground floor accommodation as it opens up to the courtyard where we all have breakfast & gather for easy evenings. It may be a bit noisy for the ones that like to sleep until later or to the ones who wish to have an early night. The staff were extremely welcoming & helpful. The breakfast was also very good but very Moroccan, which for some may not be enough but we enjoyed them.Thank you very much Mohammed, Hamid, Bouchra and Khawla for the wonderful time you guys have provided to us.

Beautiful riad in a quiet area of the Medina. Everything was clean and comfortable, breakfast was great (the homemade yogurt is not to be missed), and the service was outstanding. The wi-fi connection was also nice and strong in the room as well as in the common areas. The host's motto was "this is your home" and he really went above and beyond to make that true. If I'm ever back in Marrakesh I'd definitely stay here again.

What a great place - it’s clean and very romantic.

I was shocked when I saw the hotel , it is never a five star hotel. Not even a 2 star. I would never recommened it to a friend.

The Riad was small peaceful and safe, rooms are ok but a bit tight, if it wasn’t for the air conditioning not operating I would have had a much better stay.

This riad is absolutely stunning. Beautiful architecture, very clean, very safe. The staff was exceptional and consistently went above and beyond to support our needs. Everyone working there was friendly and very attentive. The staff would often chat with us about how our day had been. The riad offers a number of amenities, including transfer to and from the hotel and train station, booking tours, and meal service. While breakfast and afternoon tea are complimentary, you do have to pay for dinner service. I would highly recommend doing this at least once while you stay as the meals are home cooked and simply incredible - just make sure you are very hungry. Like many places in the maze of the medina, it can be a little hard to find if you have not been to the medina before. I highly recommend pre-loading Google maps before you arrive.