the floor is very dirty. there is a lot of hair in the bathroom. the shower water is dead. the TV can't be used. the sheets are dirty, I'm sorry

the hotel staff is very friendly and very helpful

The hotel staff was very friendly during the check-in process.

The TV was broken, the AC was leaking, some of the lights were dead and we had to ask for them to be replaced but they weren't replaced either. We asked for the spray to be replaced and Kana's blanket looked like it hadn't been washed for several days but it wasn't replaced even though we stayed here for 3 days.

The room was messy and I asked for it to be cleaned before 2 pm but it was still not clean until 6 pm. It was still the previous tenant. Very disgusting. People like this are not suitable to open a business, they harm others.

This apartment is not recommended at all, the mattress makes you itchy and the blanket has never been washed, there are no towels, soap, the TV is broken.

I was quite disappointed because it turned out that WIFI and amenities which were one of the reasons I chose to book here were not available and were only informed by the receptionist in the lobby upon arrival! They should have been informed in advance via WA. If you have arrived at the place, have paid in full, then you are only told that there are no WIFI facilities and toiletries, even towels when they are in the laundry. How come it was canceled, because my money can't be returned 100% either. Important information like this should be updated in the app, so as not to mislead prospective guests who want to book a room. It would also be better if a special reception counter is provided so that check-in and check-out are more professional. However, thank you for providing a fairly responsive customer service contact.

The staff is very helpful and friendly. The room is clean. But there are no toiletries, no mineral water. There is also no toilet hose, so it is very difficult to defecate or urinate.

TV can't be used. No towels. No toiletries. Not recommended at all to stay at this place.

The toilet smells, the wifi doesn't work, the TV doesn't work, the interior is inadequate.

very friendly staff. the room is nice.. it's good to stay with my beloved wife every honeymoon week 😬

It's a good price like that in Cikarang

The room is really hot, there's no air conditioning :(.

It's possible that towels may run out of stock.

The rooms and other facilities as well as the service need to be greatly improved!