The room was old and not up to scratch.
I actually understand, but
I can't explain the problem with the water in my toilet. The spray is small, and the shower only produces hot water (it can't be changed to cold).
I was tired, it was late, and I couldn't even take a shower. I called the staff several times, but only once came, and the response was unhelpful.
In the end, I decided to rent a new room at another hotel.
It's very confusing when several people have given this hotel good reviews.
Please improve. If it hasn't been fixed, don't open the room again until it's been fixed!