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Batik Air (ID/BTK) is an Indonesian full-service airline, owned by Lion Air Group and headquartered in Manado, North Sulawesi.
Batik Air commenced its first commercial flight on 3 May 2013 flying from Jakarta to Manado. As of January 2014, Batik Air has operated six Boeing 737-900ERs and served routes to: Jakarta, Denpasar, Yogyakarta, Semarang, Balikpapan, Manado, Pekanbaru, Ambon and Jayapura. As a full-service carrier, Batik Air is in a tight competition with a government-owned full-service carrier, Garuda Indonesia.
With premium service quality, Batik Air provides free baggage allowance of up to 20 kg for Economy Class and 30 kg for Business Class. The cabin has a Boeing Sky Interior design, giving a comfortable spacious feel, with 32 inch seat pitch in Economy Class. Each passenger seat is equipped with capacitive touchscreen In-Flight Entertainment (IFE).
This high standard of service is accompanied by competitive affordable fare. The airline also offers flight deals and promo fares regularly.
Economy Class passengers of Batik Air get options for drinks, snacks and/or hot meal for free. For flights less than 2 hours, passengers only get snacks and drinks. Business Class passengers get free hot meal, welcome drink and dessert in all flight durations.
For more information, please refer to Refund Terms and Procedure FAQ page.
The Manado-based Batik Air was launched by Lion Air Group at a period of economic stability. Public's interest in premium service with competitive price was increasing. Batik Air officially began its operation in April 2013, and commenced its first commercial flight on 3 May 2013, serving long-haul route from Jakarta to Manado.
Almost at the same time in mid March 2013, Lion Air priorly launched a LCC Malindo Air (joint venture with Malaysia NADI (National Aerospace and Defence Industries)). Currently, Malindo Air is serving domestic routes in Malaysia and limited international i.e. India and Indonesia.
Batik Air operates 4 Boeing 737-900ERs. By the end of 2013, the airline operated 6 aircrafts.
Batik Air female flight attendants look elegant and sophisticated in white kebaya and red purplish batik skirt. The batik is of typical Manadonese known as “kaeng Manado”. The uniform aims to popularize kaeng Manado as a national heritage from North Sulawesi.
As a premium full-service airline, Batik Air serves free meal and drinks. Flights less than 2 hours provide snacks (such as sandwich, cake, ice cream) and drinks. For flights longer than 2 hours, passengers also get hot meal.