Check-in Baggage |
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20 kg |
Cabin Baggage |
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7 kg |
Check-in Time Limit |
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1 hour before departure |
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Ethiopian Airlines (IATA Code: ET) is the flag carrier of Ethiopia. During the past seventy plus years, Ethiopian has become one of the continent's leading carriers, unrivaled in Africa for efficiency and operational success, turning profits for almost all the years of its existence. Operating at the forefront of technology, the airline has also become one of Ethiopia's major industries and a veritable institution in Africa. It commands a lion's share of the pan African network including the daily and double daily east-west flight across the continent. Ethiopian currently serves 100 international and 21 domestic destinations operating the newest and youngest fleet.
Ethiopian Airlines offers comfortable economy class seats with latest In Flight Entertainment. Appropriate light snacks to full course hot meals are served on all flights, together with a wide selection of fine wines and alcoholic beverages.
Main cabin customers enjoy a complete range of complimentary drinks including soft drinks, beers and a choice of excellent red and white wines. Fresh and varied meals of the highest quality made by proficient and experienced chefs. That's what we serve you on board main cabin. Enjoy!
With an additional baggage allowance, an exclusive C9 lounge access and priority boarding, we welcome you onboard Ethiopian Business Class and enjoy the elaborated inflight service with warm Ethiopian hospitality. No matter where your destination may be, step into a relaxed cabin where you will be greeted with our cabin crew who will assist you with your seat, take your coat and serve you welcome drinks marking the beginning of your pleasant journey.
Enjoy the elaborated long-haul Business Class services variety of international dishes infused with home grown ingredient and tests of Ethiopian cuisine prepared by our top chiefs making your journey pleasurable on air. The menu which consists of carefully prepared appetizers, test of Ethiopian national dishes, creamy yet healthy meals served portioned on board, followed by the cheese fruit and desert selection is completed with the well renowned Ethiopian coffee, tea, espresso or cappuccino along with a complementary chocolate. The plates and glasses are placed on the table to create the best dining experience.
ShebaMiles is Ethiopian’s Frequent Flyer Program. As a member of ShebaMiles, members accumulate miles which will entitle them to award tickets, award upgrades, access to executive lounges, additional free baggage allowance and many other privileges. The more they fly the higher the benefits. Since December 2011, ShebaMiles has a frequent flyer program partnership agreement with over 28 airlines including all the Star Alliance member airlines and over 80 non-airline partners (hotels, restaurants, shopping centers etc…) where members have the privilege to earn miles whenever they use the services of these partners.
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Flight Route | Seat Class | Cabin Baggage | Checked Baggage |
All International routes | Economy Class | 1 pc 7 kg (Dimension: L23 x W40 x H55 cm) | 2 pcs max 23kg/pc (Dimension not over 158 cm. or 62 niches) |
Business Class | 2 pcs 7 kg/pc (Dimension: L23 x W40 x H55 cm) | 3 pcs max 23kg/pc or 2 pcs max 32kg/pc (Dimension not over 158 cm. or 62 niches) | |
Ethiopia Domestic | Economy Class | 1 pc 7 kg (Dimension: L23 x W40 x H55 cm) | 20 kg (Dimension not over 158 cm. or 62 niches) |
Business Class | 2 pcs 7 kg/pc (Dimension: L23 x W40 x H55 cm) | 30 kg (Dimension not over 158 cm. or 62 niches) | |
DOMESTIC-IN CONJUNCTION WITH INTERNATIONAL TICKETS | Will take the international Allowance | ||
Infant Allowance | * For Weight system 23kg. On top of the above allowances, one baby stroller & baby car seat as long as the baby is onboard is permitted. |
Ethiopian considers youth between the ages of 12 to17 as unaccompanied minors as well if special attention is required by youth’s parents or guardian. If the flight is operated by Ethiopian Airlines that is if the flight is none code share flight, there is no need for escort and service fee payment for a minor aged between the ages of 12 to 17 unless special attention is requested. If, however, the flight is not operated by Ethiopian Airlines, that is if the flight is code share flight operated by other airlines, the minor aged between 12 to 17 shall be required to pay adult fare plus service fee of USD 100. But escort service is still not mandatory even on code share flights unless special attention requested for this age group.
The following fares shall apply for the transportation of unaccompanied minors on international routes.
NON CODESHARE FLIGHT
| Applicable Fare |
Service Fee INT |
Service Fee DOM | Company Escort |
5 to End of 11 years | Adult fare | Mandatory at USD100.00 per sector | Mandatory at ETB200.00 One Way | Optional |
12 to end of 17 years | Adult fare | Optional | Optional | Optional |
ANote: |
For age group 5 to end of 11 years, if escort is requested the applicable charge is Child Fare + One way adult fare for Escort + Service charge.
Youth from 12-17 years will pay USD 100.00 one way if special attention is required.
Click here for the pregnancy certificate form to be filled by the expectant mother
Click here for the pregnancy certificate form to be filled by the attending doctor
Ethiopian Airlines always pleased to provide convenient and comfortable service to all our esteemed passengers who require special individual assistance. It is our constant effort to meet these needs to the best of our ability. The following information is provided to help customers who might be traveling for medical treatment (MEDA).
If MEDA travel itinerary includes airlines other than Ethiopian, please check directly with that airline as different policies and procedures may apply.
All check-in counters are opened 3 hours before departure and counters are closed 1 hour before departure. Passengers need to ensure that they come with confirmed bookings, and travel documents in order for their respective destination and transit points, which they will need to present at the counters. Passengers must also ensure that their luggage is within the allowed weight/piece for their particular flight. Any weight/piece above the allowance will incur extra charge.
Separate counters are available for Cloud Nine passengers and frequent fliers with Platinum/Gold ShebaMiles and Star Alliance membership cards. Once Cloud Nine passengers, Platinum/Gold ShebaMiles and Star Alliance members have completed their check-in process they will be given an invitation card to use the Cloud Nine Lounge located at the Departure Area.
Flight Route | Recommended Check-in Time | Check-in Time Limit |
All Routes | 3 hours before departure | 1 hour before departure |
Online check-in is also available for Ethiopian Airlines flights. Please follow the steps below.
Online check-in (Web check-in) is the process in which passengers confirm their travel on a flight via the internet and typically print their own boarding passes.
Online Check-in is available from 36 hours to 2 hours before departure for all international and domestic flights. Confirm your attendance on the flight, select your seat and save valuable time. The only thing a passenger needs is an internet connection and a printer for the boarding pass.
The passenger is requested to arrive at the gate 30 minutes prior to boarding if he/she has no luggage to drop off. If he/she has baggage to drop off he/she shall arrive at the web check-in counter at least 1 hour before departure for International flights and 45 minutes before departure for Domestic flight.
Go to CHECK-IN ONLINE
Notwithstanding the above, Ethiopian will fully comply with any specific mandatory local law or regulation that puts a different condition, criteria or rule on air ticket refunds. Please click here to find our worldwide offices contact for further explanations and additional options
Please visit https://www.ethiopianairlines.com/ar/refund-request for a complete information on refund or contact Ethiopian Airlines.
You can easily change your flight schedule and itinerary using Easy Reschedule. Some airlines allow changes to date, time, route, and airline, while some only allow changes to date and time.
Please refer to Ethiopian Airlines Reschedule Term & Conditions to find the complete guide to rescheduling your flight. If your flight is not eligible for Easy Reschedule, please contact Ethiopian Airlines directly to reschedule.
Ethiopian Airlines (IATA Code: ET) - From a very humble beginning to a Leading African Aviation Group, Ethiopian Airlines has come along 70 plus years of successful journey. Of course, Ethiopian is aging beautifully. Throughout the pass seven decades, the airlines has established itself as adept in all facets of the aviation industry: technology leadership, network expansion and aviation mentoring.
Ethiopian started, with so many firsts in the history of African aviation as an aircraft technology leader; providing the first service in the continent, availing the first African B767, the first African B777-200LR in 2010 and the first African and second only to Japan B787 Dreamliner in 2012.In a continuation of that tradition, Ethiopian was the first in Africa to acquire Airbus A350 XWB , introducing the extra effect to the African continent. Leading the way once again, Ethiopian was the first African Airlines to operate the latest Boeing 787-9 in 2017. Below the industry average, Ethiopian currently operate more than 130 of the young and most modern fleet, with less than five years of age, and has 41 fleet on order.
Living its motto Bringing Africa Together and Beyond, Ethiopian has created a missing link through its vas African network to 62 cities and more than 127 international passenger and cargo destinations, with daily and more than flights, with a minimum layover in Addis Ababa. As a veteran African carrier, Ethiopian has positioned vast Intra-Africa network better than any Airline.
Ethiopian is currently implementing a 15-years strategic plan called Vision 2025 that will see it become the leading airline group in Africa with seven strategic business units. Ethiopian joined Star Alliance, the world’s largest Airlines network, in December 2011. Ethiopian is a multi-award winning airline including: SKYTRAX Best Airlines Staff Service in 2013 & 2016, “Best Airline in Africa” 2017, 2018 and 2019, and Four Star Alliance Certification in 2017. Ethiopian has been registering an average growth of 25% per annum for the past seven years.
Ethiopian Airlines Group is Voted ‘Best Airline in Africa’ for 3rd Consecutive Year at Skytrax 2019 World Airlines Awards
Ethiopian Airlines Group, the largest Aviation Group in Africa and SKYTRAX certified Four Star Global Airline, is pleased to announce that it has been honored as the ‘Best Airline in Africa’ for the third consecutive year at the Skytrax 2019 World Airlines Awards held in Paris on 18 June, 2019. Additionally, Ethiopian has won ‘Best Business Class in Africa’ and ‘Best Economy Class in Africa’ at the award ceremony.
Skytrax is the most prestigious global air transport rating organization that conducts the world’s largest annual airline passenger satisfaction survey where customers make their own personal choices as to which airline they consider to be the best.
Ethiopian Airlines is a multi-award winning airline and has previously received SKYTRAX World Airline Award for Best Airline Staff in Africa, two times, and ‘Best Airline in Africa’, ‘Best Business Class in Africa’ and ‘Best Economy Class in Africa’ 2018.
Here’s how you can book your Ethiopian Airlines ticket online:
Payment for your Ethiopian Airlines ticket can be made via bank transfer (ATM/SMS Banking/e-banking/bank teller), credit card, and Indomaret.
For complete information about payment methods, please visit How to Pay.
Ethiopian Airlines e-ticket is an eligible proof for booking an Ethiopian Airlines flight. Show your e-ticket during check-in at the Ethiopian Airlines counter at the airport, or use it for self check-in (at the airport or online), to get your boarding pass. If you have not received your e-ticket within 60 minutes after payment is completed, please contact Traveloka Customer Service.
Ethiopian Airlines
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