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  6. Crown Prince Hotel

Crown Prince Hotel

Jl. Basuki Rahmat 123 - 127 , Surabaya, Indonesia, 60271
Exterior / Building
According to 3,414 guests
Good food and the room is clean
Rudie R.
See all reviews
Based on 156 traveler reviews
24-Hour Front Desk
Swimming Pool

Nearby attractions
Turin Italian Ice Cream Cafe
(0.27 km)
Sharp Bamboo Monument
(0.48 km)
Joko Dolog Statue
(0.80 km)
Mirota Batik & Handicraft
(0.86 km)
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Review by Traveloka users

2,002 Traveloka customers have stayed in this hotel and given reviews:

Good food and the room is clean
Strategic location, but when we stayed there, the ceilings were under reparation because of leaking. Good thing the reparation didn't make any noisy sound. The room was okay, clean enough. Breakfast menu is average, not so many choices.
Strategic place and good service.
Good ambiance, good service, keep the good work
The linen is similar to a two star hotel, towel already discoloured, only has one pillow, there are marks on the walls and the rooms are dusty. They need to improve for a 4 star hotel.
Strategically located, easy to catch a taxi, helpful staff in assisting us to catch a taxi, clean room. Recommended for small group travellers
Great and nice, match for family vacation
Absolutely recommended place to others
Nice place, clean, and located in the middle of town.
Ask for 3 bottles of water but no show up.
Based on
156 reviews
Review from
Solo travel9
Friends getaway19
Rating Result
Very Bad
Very Good
Nice clean... Quite
This 20 floor hotel @ down town of surabaya, city view, there is a spa, free wifii nice Restaurant nice FnB staff 😊 Pool and fitness center available 300 M from K-24 drug store Around 1KM near Tunjungan Plaza 3
Business - Sep 14, 2017
Great and nice hotel
Very Centralised Location, helpful staff in assisting us to catch a taxi, comfortable rooms , friendly staff and good service,staff has very good hospitality skills,near tunjungan plaza , if you want easy access to food and shopping,will come again and very recommended.
Business - Sep 12, 2017
Unforgetable impression
I ooked a standard room. The room is clean and enough for 1 person. What I can not forget from this hotel are the staff mostly very very friendly they always greet me and polite every where. Check in and check out was super fast..not more than 2 minutes. I is really amazing never found hotel like this. DON'T BELIVE JUST COME AND PROVE IT..!!!
Business - Sep 12, 2017
Mixed experience
This hotel is considered new and strategically located in the business district. The lobby is small yet properly designed, and the receptionist is helpful. Going up to 17th floor where I stay, the corridor is not cold enough. I suspect the AC is kept low to save energy. Coming into the room, it is spacious and neatly arranged. Unfortunately the bathroom looks cheap. The internet connection works well in the room and the minibar is free though choices are very limited. Every morning we have breakfast at 3rd floor. The food varieties are ok; the problem is on the taste, which is mediocre at best. One evening I go to the bar and lounge at 6th floor. It is quite proper; it is more of a lounge with live pop music. Unfortunately, it is a non smoking lounge that makes me rather uncomfortable. I cannot fully recommend this hotel to the readers as it has problems need to be fixed. Sorry.
Business - Sep 12, 2017
Nice Hotel
I got my party at avallon restaurant, the venue made my day more wonderfull.. on next day I will come again to join at avallon restaurant.. nice hotel and great service in city center of surabaya.....
Couples - Aug 17, 2017
See other reviews

Hotel facility


Hotel policy

  • Hotel Services
    • Porter
    • Concierge
    • Doorman
    • Front desk
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Newspaper in lobby
    • Newspaper
    • Porter
  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • 24-hour room service
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Food and Drinks
    • A la carte dinner
    • A la carte lunch
    • Restaurant with AC
    • Bar
    • Breakfast
    • Buffet breakfast
    • Breakfast with surcharge
    • Buffet dinner
    • Buffet lunch
    • Snack bar
    • Snacks
  • Nearby Facilities
    • ATM/Banking
    • Hair salon
    • Gift shop
    • Grocery
    • Hair salon
    • Laundry
    • Shops
    • Supermarket
  • General
    • AC
    • Ballroom
    • Banquet
    • Connecting rooms
    • Non-smoking room
    • Swimming pool
    • Smoking area
  • In-room Facilities
    • Cable TV
    • Desk
    • In-room safe
    • Minibar
    • Shower
    • TV
  • Business Facilities
    • Business center
    • Computer station
    • Meeting facilities
    • Photocopier
    • Projector
  • Transportation
    • Area shuttle with surcharge
    • Car rental
    • Limited parking
    • Shopping center shuttle
    • Valet parking
  • Things to Do
    • Children pool
    • Fitness center
    • Massage
    • Outdoor pool
    • Spa
  • Accessibilty
    • Accessible parking
    • Wheelchair accessible
  • Sports and Recreations
    • Fitness
  • Shuttle Service
    • Airport transfer with surcharge
  • Connectivity
    • Free WiFi

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      Crown Prince Hotel is located in area / city Genteng.

      The hotel has a very good location, also near the Juanda International Airport (SUB), which is only 13.03 km away.

      The hotel is located only 1.31 km away from Surabaya Gubeng Station.

      There are plenty of tourist attractions nearby, such as Turin Italian Ice Cream Cafe within 0.27 km, and Sharp Bamboo Monument within 0.48 km.

      About Crown Prince Hotel

      From business event to corporate gathering, Crown Prince Hotel provides complete services and facilities that you and your colleagues need.

      If you plan to have a long-term stay, staying at Crown Prince Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

      Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

      The hotel’s fitness center is a must-try during your stay here.

      Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

      Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Savor your favorite dishes with special cuisines from Crown Prince Hotel exclusively for you.

      WiFi is available within public areas of the property to help you to stay connected with family and friends.

      Crown Prince Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

      Enjoy luxurious treats and incomparable experience by staying at Crown Prince Hotel.

      You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals.
      Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
      Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.