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  1. Hotel
  2. Indonesia(33,080 hotel)
  3. West Kalimantan(156 hotel)
  4. Pontianak(83 hotel)
  5. Raya River(3 hotel)
  6. Gardenia Resort and Spa

Gardenia Resort and Spa

Resort
Jl. Ahmad Yani II/Arteri Supadio, Kubu Raya, Pontianak, Kubu Raya, Kalimantan Barat, Indonesia, 78391
LOBBY Gardenia Resort and Spa
See all photos
Impressive
8.6/10
According to 1,247 guests
19 guests talked about great location
Great place to relax with couple
Deden H.
See all reviews
Based on 103 traveler reviews
Hotel Facility
AC
Parking
Swimming Pool
24-Hour Front Desk
Restaurant
WiFi

Nearby attractions
Supadio Airport (PNK)
(2.82 km)
Paradis Q Waterpark
(5.03 km)
Ayani Mega Mall
(10.39 km)
Museum Kalimantan Barat
(10.83 km)
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Review by Traveloka users

Based on 1,247 reviews

8.6
Impressive
Fantastic
365
Very Good
741
Satisfying
59
Average
82
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
6.7
- Romantic Vacation
I asked for Non Smoking Room but when I enter my room there are smoke smell there, and there are same smell in the toilet even the smell didn't disappear until I check out.
6.1
Dirty and noisy...somebody need to take care this place better
8.4
- Family vacation
Why were the options limited to two extreme choices only? I meant I wouldn't say my stay at Gardenia were awesome, but it was definitely not unsatisfying as well. I would say okay. I might start with the information that I got my expectation quite high based on the pictures shown in the site, but when I arrived at the resort I realized that some of those photos are being brushed or not the updated ones. Yet, It was an okay experience. The room was spacious, the heater worked well, the air conditioner worked well too. Not much of complaints and you will feel fine for a night or two of staying here. I think the downside were only the building looks so very old and kinda spooky at night (and when it's raining), and it's quite far from the city centre. Other than that, the overall staying was truly an okay experience.
9.7
- Backpacking
I was quite nervous at first since it’s located right behind a somewhat abandoned park and quite far from everywhere. But when I entered the front desk, I started to get what drives people to stay in here. It was comfortable, very spacious, and even the room smelled so good. I felt so relax. The staffs are very helpful, they even provide a free airport pick up which only took us 5 mins from the hotel.
5.7
- Business travel
Flight delayed and reached airport about 22:30. Although it is late but the service for airport pick up should not be cancled due to the reason the driver is off work. For regular guest and this late arrival is not intentionally, how come they are not coming with solution to pick up the guest at late hour as they emphasized. Thank you.
6.2
- Family vacation
The hotel staffs are friendly and helpful, but the swimming pool is lack of maintenance and dirty. The hotel facilities are old and lack of maintenance as well.
5.2
The staff were very friendly when we arrived.However when we got to the room it was damp and smelly the bathroom floor wet The aircon didn’t cool the room after one hour We realised we had more than 24 hours to stay there so the best option was to leave and enjoy our last night in Pontianak which we did by staying at the Harris which was fantastic.
5.7
- Family vacation
Their rooms old and very dirty.. lack of maintenance..aircond got sound..
8.5
Very comfy dorm bed that was very private and equipped with... “Everything else was great. Value for money.
9.4
good place to spend time with your family..
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Hotel Facility

Description

Hotel Policy

  • Public Facilities
    • Parking
    • Coffee shop
    • 24-hour room service
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Hotel Services
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Newspaper in lobby
    • Porter
    • Wedding service
  • Food and Drinks
    • A la carte dinner
    • A la carte lunch
    • Restaurant with AC
    • Breakfast
    • Breakfast and lunch
    • Buffet breakfast
    • Vegetarian meal
  • In-room Facilities
    • Cable TV
    • Desk
    • DVD player
    • Refrigerator
    • Shower
    • TV
  • Things to Do
    • Children pool
    • Garden
    • Massage
    • Outdoor pool
    • Spa
    • Waterpark
  • General
    • AC
    • Ballroom
    • Banquet
    • Family room
    • Non-smoking room
  • Transportation
    • Airport transfer
    • Bicycle rental
    • Valet parking
  • Business Facilities
    • Meeting facilities
    • Photocopier
  • Connectivity
    • LAN Internet
    • Free WiFi
  • Shuttle Service
    • Airport transfer
  • Accessibilty
    • Accessibility equipment

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 12:00 PM

    Location
    Staying at Gardenia Resort and Spa is a good choice when you are visiting Raya River.

    The resort has a very good location, also near the Supadio Airport (PNK), which is only 2.82 km away.

    This resort is very easy to find since it is strategically positioned close to public facilities.

    About Gardenia Resort and Spa

    This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

    Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from Gardenia Resort and Spa exclusively for you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    Gardenia Resort and Spa is a resort with great comfort and excellent service according to most resort's guests.

    Get precious and unforgettable moment during your stay at Gardenia Resort and Spa.

    Pets are NOT allowed.

    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
    24 Hour Customer Service02-118-5400
    Need help?