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  1. Hotel
  2. Indonesia(21,310 hotel)
  3. Riau Islands(375 hotel)
  4. Batam(293 hotel)
  5. Batu Ampar(42 hotel)
  6. Goodway Hotel Batam

Goodway Hotel Batam

Jl. Imam Bonjol no. 1 Nagoya, Batu Ampar, Batam, Kepulauan Riau, Indonesia, 29432
Car at Lobby
Romance Dinner
See all photos
According to 674 guests
6 guests talked about tasty food
Helpful staff. Smile. And food is delicious. Many times I stayed at here.
Safri S.
See all reviews
Based on 261 traveler reviews
Hotel facility
24-Hour Front Desk
Swimming Pool

Nearby attractions
Nagoya Hill Mall
(0.49 km)
Vihara Budhi Bhakti
(1.15 km)
Diamond City Mall
(1.25 km)
Bella Italia Ristorante Italiano
(1.31 km)
Review by Traveloka users

Based on 674 reviews

Very Good
Show reviews that mention...
Old hotel, a bit's very quiet here...
- Family vacation
Good.. near to shopping mall
- Business travel
The hotel was so old... Not fulfill my expectation... The smell wasn't so good... The AC not really cool... So we had to move to another room... Room was quite old and little bit scary though... In the night you can hear the rodents playing behind the wall... The room not quite clean... But the service was good... The hotel employee so nice and response fast if we have complain... Breakfast was great too... Not really enjoy stayed in this hotel but because of the service was good ... It kinda make us feel okay... Thanks
- Business travel
Good location at nagoya, near with shopping center. Old hotel
Front Office has very poor standards and lazy. Breakfast service is poor and choice of food is getting into cheaper versions. Workers are not monitoring the food availability and has to be told to top up. Simple things like milk jug getting empty is not looked after.
- Business travel
Old fashioned hotel. Still using outdated crt tV. Most hotel nowadays use lcd/led tv.
- Shopping & Culinary
Hotel facade was great. Old classic poshness. Wood decoration was consistent throughout the hotel. Hotel lobby looked down, old and uninviting. High time for an upgrade. Check in was fast. Managed to check in at 11am. Front office was distracted and not focused. Got my booking requests wrong. Was given non-smoking room despite asking for smoking room. Asked for a quiet section of the hotel, instead got the room facing the courtyard that was running an event. Music was loud. Room was near the main lift, so the sound of guests talking along the corridor and waiting for the lift was heard. Telephone in the room is useless if you dial to front desk. Dial directly to operator. It will lead to front desk. Deposit us RP300,000.00 much higher than most of the hotels around Batam. The front office staff said its hotel is 4* thus explains the deposit. Most of the other hotels will take about RP100,000 - 200,000. Smoking room on 3rd floor. 1st and 2nd floors are non-smoking. Was given room 2201 initially. But was skeptical as I asked for a smoking room. Went down to reception to change. Got room 3301 instead. Both 2201 and 3301 have similar outlook. When you enter the room, there will be a key card affixed into the card slot that activates the room electricity. Room size was good. Bigger than most hotels. But they do need overhaul. Curtain need to be changed. Too dusty. Wall papers are curling and browning. They are still using the old Box TV. Cupboard was run down and badly needed help. The bed was a super king sized. Much larger than an asian king bed. Length and width large enough for caucasian. The mattress need to change. The spring in the mattress wearing off. Centre part of the bed is too soft and sinks in when you sit on it. Bedsheets, duvet cover and pillow cases, not well kept. Greying. Extra pillow kept in cupboard have smell thats not pleasing. Toilet and shower room seems well maintained. Only water pressure need to increase. Room have a mini fridge, mini bar for coffee/ tea making and a safe. Aircon will make you cry. Central aircon system, but I guess its old, it lost its effectiveness and strength. The room setting was at 18degrees but felt like 25-28 degrees. Yes, that bad. Change room also no point, as it happened to the whole hotel. This explained why there was a key card fixed in the slot to activate the room electricity. One biggest set back was that the room was filled with ants! You cannot leave food or sweet stuff lying around. It wont be long before the ants starts crowding on them. I lost a newly bought box of Doughnuts, chocolate and cut fruits because of this. You can see the ants crawling the whole wall and floor. Any food leftovers or sweet wrappers left in waste bin will be infested. Had a great time stepping on the ants in the room. can't be bothered to complaint as the staff have the 'not my problem' attitude. Ordered room service for 2. Staff ignored my question on the payment. If the charges added to hotel or to pay when they deliver the food. After asking a few times, thinking she don't understand my question, she answered 'cash'. I thought their food can do better. Food outside is much much better. So don't waste you money on room service. Check out was at 1pm (i asked for late check out at 1pm). If you checked out after 1pm and before 6pm, they will charge 50% of room rate. After 6pm will be 100% room rate. Staff don't communicate on late check out. On the check out day itself was disturbed by 2 different staff at about 12pm about checking out. This was communicated to front desk the day before. Check out was fine and immediate. No smiles. Will I return? Maybe no. Unless no choice.
- Shopping & Culinary
Stay was great nice staff helpful nice room clean a and location was good walking distance Nagoya hill shopping mall I found indian food very close from hotel easy transportation.
Service was very good and very satisfying
Was impressive. Strategic venue. So close with business centre of Batam and Nagoya hill mall. No need to fell hungry. Because food seller are surroundings. Great location. Staffs were excellent. And well experienced

Hotel facility


Hotel policy

  • Hotel Services
    • Bellhop
    • Welcoming drinks
    • Concierge
    • Money changer
    • Doorman
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Medical service
    • Multilingual staff
    • Newspaper in lobby
    • Porter
    • Tours
    • Wedding service
    • 24-hour Receptionist
  • Food and Drinks
    • Bar
    • Breakfast
    • Buffet breakfast
    • Breakfast served to the table
    • Hot breakfast
    • Poolside bar
    • Set menu dinner
    • Set menu lunch
    • Snack bar
    • Snacks
    • Vegetarian meal
  • In-room Facilities
    • Bathrobe
    • Bathtub
    • Cable TV
    • Desk
    • In-room safe
    • Minibar
    • Shower
    • TV
  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • 24-hour room service
    • Restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Things to Do
    • Fitness center
    • Massage
    • Outdoor pool
    • Pool sun loungers
    • Sauna
    • Spa
    • Steam room
  • General
    • AC
    • Ballroom
    • Banquet
    • Family room
    • Non-smoking room
    • Smoking area
    • Terrace
  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Grocery
    • Hair salon
    • Laundry
    • Shops
    • Supermarket
  • Business Facilities
    • Business center
    • Conference room
    • Meeting facilities
    • Photocopier
    • Projector
  • Accessibilty
    • Accessible bathroom
    • Accessible parking
    • In-room accessibility
    • Wheelchair accessible
  • Connectivity
    • Internet point
    • LAN Internet
  • Sports and Recreations
    • Billiard

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 12:00 PM

    note: hotel was previously named Hotel Mandarine Regency

    Goodway Hotel Batam is located in area / city Batu Ampar.

    The hotel has a very good location, also near the Hang Nadim International Airport (BTH), which is only 12.54 km away.

    There are plenty of tourist attractions nearby, such as Nagoya Hill Mall within 0.49 km, and Lucky Plaza within 0.66 km.

    About Goodway Hotel Batam

    Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

    The hotel’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from Goodway Hotel Batam exclusively for you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    Enjoy luxurious treats and incomparable experience by staying at Goodway Hotel Batam.


    Nestled in the vibrancy of the famous Nagoya Hill area, Goodway Hotel Batam is located in close walking proximity to the premier shopping and entertainment district. It offers you accommodation with a comfortable, warm and relaxing ambience.

    Whether you are on a business trip or leisure, we are dedicated to make your stay a delightful and unforgettable one. Goodway Hotel Batam conveniently features 268 rooms and suites along with full amenities, warm personal services and hospitality.

    As one of the Top M.I.C.E Hotels in Batam Archipelago Island, Goodway Hotel Batam offers you meetings and wedding venues up to a capacity of over 1000 people.

    Meetings and wedding occasions at Goodway Hotel are fully supported by our catering and banquet team, who will ensure everything you need for an exquisite occassion will suit your taste and budget.

    Selection of authentic Japanese fare, Indonesian dishes and Asian cuisines awaits you at our restaurants and bars, passionately made by the expert chefs.

    Goodway Hotel Batam also offers access to the nearby Nagoya Shopping Mall and "Kampong Bule" for night entertainment and other Fast food establishments surrounds the hotel.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.