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  1. Hotel
  2. Indonesia(43,061 hotel)
  3. Banten(1,264 hotel)
  4. Serang(142 hotel)
  5. Serang City Center(20 hotel)
  6. Horison Ultima Ratu Serang

Horison Ultima Ratu Serang

Hotels
Jl KH Abdul Hadi No 66, Serang City Center, Serang, Banten, Indonesia, 42117
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Traveloka
8.4 Impressive

From 2,580 reviews

TripAdvisor
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Check our curated reviews for honest descriptions about this accommodation.

I feel so comfortable in this hotel. The people are very friendly and served us very well. Good job I want to go there again. Thank you
Dika A.
Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Location Info
Jl KH Abdul Hadi No 66, Serang City Center, Serang, Banten, Indonesia, 42117
Nearby Places
Excelso Coffee
44 m
Ramayana Mall SerangShop & Gifts
1.33 km
Serang StationTransportation Hub
1.53 km
Popular in the Area
Rangkas Bitung StationTransportation Hub
27.12 km
Merak StationTransportation Hub
28.35 km
Citeras StationTransportation Hub
30.00 km
Carita BeachNature
40.32 km
Distances shown are based on straight line distances. Actual travel distances may vary.
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Review by Traveloka users

Based on 2,580 reviews

8.4
Impressive
Fantastic
657
Very Good
1,458
Satisfying
158
Average
305
Poor
2
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
RATED
8.5
/ 10
Nice place to stay, nice facilities

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RS
Family vacation
RATED
5.8
/ 10
I was given the room on the 5th floor. The bedroom was quite ok, furniture was quite old and the tv was a 32" tv, very small for a 20 sq meter plus room. The bathroom, however, was pretty bad. The floor and wall inside the shower room were mouldy, something not acceptable for a self proclaimed 4-star hotel. The shower was only pumping out hot (not warm) water and the tap was broken. Amenities were there, in very minimum variety. Shower gel and shampoo were put in the dispenser next to the shower, but no soap in any form at the sink. They expect their guests to come in and out to the shower room to take soap every the guests are washing their hands. Breakfast costs me 121k idr nett, very cheap for a 4-star hotel, but don't expect a 4-star hotel breakfast quality. Just feed yourself so you can survive for the day. Staff tried their best to be friendly. But at certain point they became awkward friendly. This shows the staff are inexperienced and that minimum training ever given to them. They tried to listen to the customer but don't know how to understand the customer point of view. The hotel only have outdoor carpark, and the carpark was not even covered so you can actually boil water and egg inside your car during your stay. The hotel was also very noisy. Noise from the traffic outside woke me up few times. Noise from the hall and the room next door (!) also can be clearly heard. Overall, it was ok hotel, price was cheap because of promo I got from the booking engine. That's why I gave constructive complaint. But the product and services they provided are certainly not qualified to be called 4-star hotel. But nevertheless, you might have very limited choice when travelling at serang. So, just enjoy this not-worth-4-star hotel.

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YC
Business travel
RATED
9.7
/ 10
Nice hotel, very clean, thanks traveloka.

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Family vacation
RATED
8.5
/ 10
all is good everything the room and service so excellent

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DR
RATED
8.5
/ 10

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Business travel
RATED
8.5
/ 10

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AP
Business travel
RATED
6.2
/ 10
The room and the hotel in general are nice and clean. Room is spacious but our only complaints are 1. water heater doesn't work 2. beds are fairly hard and uncomfortable 3. the room isn't soundproof, meaning you can hear the noise of the vehicles at the street, and 4. lots of mosquitoes! I couldn't sleep well due to the itch. Fix these and you'll have a pretty decent hotel

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CP
Business travel
RATED
8.5
/ 10

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DP
Business travel
RATED
9.7
/ 10

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AF
Family vacation
RATED
6.2
/ 10
The room is okay, however the electricity in our room is trip 4 times within range of 6 hours. It's really annoying since the room become uncomfortable.

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Hotel Description
Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Location
Staying at Horison Ultima Ratu Serang is a good choice when you are visiting Serang City Center.

The hotel is located only 1.53 km away from Serang Station.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Horison Ultima Ratu Serang

Whether you are planning an event or other special occasions, Horison Ultima Ratu Serang is a great choice for you with a large and well-equipped function room to suit your requirements.

If you plan to have a long-term stay, staying at Horison Ultima Ratu Serang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Horison Ultima Ratu Serang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Horison Ultima Ratu Serang is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Horison Ultima Ratu Serang.

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Hotel Policy
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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Facilities
  • Public Facilities
    • Coffee/tea in lobby
    • Coffee shop
    • Elevator
    • 24-hour room service
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Hotel Services
    • Concierge
    • Laundry service
    • Luggage storage
    • 24-hour Receptionist
  • General
    • AC
    • Heater
    • Non-smoking room
    • Swimming pool
  • Things to Do
    • Fitness center
    • Massage
    • Outdoor pool
    • Spa
  • In-room Facilities
    • Cable TV
    • Desk
    • Shower
    • TV
  • Accessibilty
    • Disabled access friendly
    • Wheelchair accessible
  • Business Facilities
    • Business center
    • Meeting facilities
  • Food and Drinks
    • Bar
    • Poolside bar
  • Connectivity
    • LAN Internet
    • Free WiFi
  • Transportation
    • Valet parking
  • Sports and Recreations
    • Fitness center
  • Family-friendly Facilities
    • Children pool
  • Nearby Facilities
    • ATM/Banking
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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