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Inna Grand Bali Beach

Jalan Hang Tuah, Sanur, Sanur, Indonesia, 80361
Others
7.9/10Satisfying
According to 860 guests
Great view! Big room and kind service
Citra I. A.
See all reviews
Based on 700 traveler reviews
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
Sanur Beach
(0.10 km)
Bali Beach Golf Course
(0.16 km)
Maha Art Gallery
(0.20 km)
Le Mayeur Museum
(0.29 km)
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Review by Traveloka users
Review
7.9
/10
Satisfying
Cleanliness
7.65
Comfort
7.77
Meal
7.58
Location
8.41
Service
7.68

519 Traveloka customers have stayed in this hotel and given reviews:

6.9
Nice hotel but need a lot renovations and cleaning. A shower in my room was broken!
10.0
This is my second time stay in Inna Grand Bali Beach Resort. Excellent as usual as last time. Cottage room was fantastic with see view and pool. Nice morning breakfast. Hotels staffs are very cooperative. This time I faced problem with Cottage AC. Not properly cooling. But maintenance staffs had very quick response. Last but not least had nice stay.
9.7
The Hotel is perfect for vacation because the location is the best beachfront beach. Very clean beach which is good for relaxing.
10.0
Very good service. Only the security lock. Must be upgraded.
9.4
Awesome for family trip. Thanks
6.0
This hotel belongs to government. Obviously they don't have international standard. Their attitude is 'Can't do' attitude. The room is also very old. I ordered fried rice, one of the worst fried rice I ever eat in a hotel. Overall, I don't have a good experience with the hotel.
9.7
Great hotel with a vintage vibe, wonderful service, spacious rooms, and the surrounding of the hotel is fantastic! The best part of the hotel is that it has a great pool, and the beach is only 2 minutes away from the building. The hotel needs a bit of refurbishing as some show signs of aging, for example, the paint on the exterior of the building has peeled badly. Also, the plumbing inside my room, at least, its not working well and the tap leaks. For the breakfast, the quality of the food could be improved, even though the variety is great. But all these are minor in my opinion and they do not push down the rating I have for the hotel. Overall, A wonderful hotel for those who wish to spend a tranquil and peaceful time within the premises, regardless of whether you're travelling as an individual, or with your family. I would heavily consider this hotel again if I decide to visit Bali the next time.
6.2
This place need renovation for sure I was sweating like a pig because the central AC not really cool, the breakfast meal kind of boring also.
5.4
The AC was old, dusty, and leaking with heavy water drop. The wc didn't worked well. Water tap, bathtub all need to replace, also the ceiling. Overall its old hotel that need renovation.
9.4
Strategic location, view ok, room look need some improvement
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Based on
700 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business99
Couples213
Solo travel49
Family174
Friends getaway82
Rating Result
Very Bad
83
Bad
91
Average
157
Very Good
273
Extraordinary
96
USDutchie
The Spa
I spent a day at the Inna Grand Bali Beach on a beach/pool pass. So I was not in a guest room! The beach is great, the service is great as well. I had a delicious tuna salad for lunch. The sea-side is full of little (sharp) stones and shells. Bring beach shoes and then all is fine. Overall MUCH cleaner than Seminyak beach. The Spa was a disappointment. It was very quiet and there were plenty of therapists standing around. I booked a massage and a pedicure. I had to pay in advance?? So the therapist missed out on a tip? I'm not sure why payment is required in advance? There is a big round lobby where there is the spa reception but it functions also as the "Quiet Room". Off this lobby there is a large therapy room. About THE worst room in the spa I imagine. 3 massage beds; 2 hair washing tubs; a variety of sinks and a collection of furniture. Windows that look in and out, so changing is strange. The massage was mediocre. The pedicure was terrible. The therapist did not understand english (which is fine during a massage => no talking) but during a pedicure one may ask some questions. In the mean while - during the massage, the noise coming out the lobby was very irritating: Loud talking; blaring TV. And the overall cleanliness?? Later, I took a look around and saw that there were plenty of other therapy rooms, english speaking therapists etc. I also learned that the Spa is managed by an outside company. So it is not under management of the Hotel. BALI BEACH HOTEL: Make sure all outside sources you use that they represent the hotel as well. I.e. the driver / taxi service at the bell stand was terrific. FYI.
Solo travel - Jun 21, 2017
novangely
It could be better.
(+) - lovely garden and swimming pool area - friendly and attentive staffs, except for front office. (-) - ants in the bathroom. - cable tv reception is bad. - For a big hotel like this one, it was such a disappointment when they gave me wrong cottage room (twin bed instead of double bed) after knowing a couple would check-in. Clearly they did not read the booking or listen to me well. They were too focus on asking me a deposit of Rp500k, even I have paid full through Traveloka. Usually it is mentioned in the hotel description or emailed to me when deposit required but not this one. I asked for cash basis payment because I did not have enough cash that moment but cannot. Instead they pointed me to the ATM near lobby, which I went there only to find the ATM had no cash. Hence, they allowed me to have cash basis payment and took all the minibar in the room. What a long check-in. Then it turned out the cottage located far from the check-in area. A car took me to the cottage only to find that they gave twin bed room. OMG! Then we went through a long arrangement again, moving to other cottage. I still had to wait for the key and it took a while again. I tried to call front office to know when I got my keys as I needed to go out and I found the phone was not working. Pff... I called the hotel using my mobile phone then. So it took about 1 hour since I arrived, check-in, until settling in a proper room. Overall, I stayed here for a nite and I am not sure if I will return. It's too bad because I expect an excellent service from Bali's original seaside resort like Grand Inna Bali Beach.
Couples - Jun 21, 2017
deejavas
Plz fix all!!
U need to upgrade a cottage rooms..is really opposite with the view garden who were is amazing for us..the pool in the cottage u need to upgrade too..not having a butt spray in the bathroom..so many bugs n ants in the room..ones again too bad u having a amazing view n place but not amazing with the rooms n bathrooms
Couples - Jun 20, 2017
Vivi W
Stay away! The worst condition you can imagine! Mold, dust, broken appliances
We chose 1 night stay at Inna Grand Hotel cause we are catching up with speedboat to Lembongan the next morning. We booked the Inna cottage, upon check in, it was horror. Room was dark, dirty, dusty. Some electrical appliances were broken, radio took off when I touched it. Then we upgraded to Deluxe hotel room after paying extra IDR 300k for room only. Thinking that spend almost IDR 1 jt, room should be ok right? Oh how we were wrong. Room was dust, ceiling in the hall are moldy with water damage. It has this spooky ambience to the hotel. This one needs TLC desperately!!! Management pls do something with this valuable piece of land! Till they do something about it, pls stay away from this hotel!
Family - Jun 15, 2017
Nils P
5 stars but don't expect Hilton quality
We spent 4 days at Inna. The location is perfect. Close to the centre of Sanur, connected to a private beach, multiple swimming pools and a lot of space. Of course, it is outdated. But did we bother? No. Ask for a garden room and forget about comparing with what could be better hotels, because yes, there are better hotels for sure for the same price. Better as in newer.
Family - Jun 14, 2017
See other reviews

Hotel facility

Description

Hotel policy

  • Hotel Services
    • Concierge
    • Laundry service
    • Luggage storage
    • Newspaper in lobby
    • Money changer
    • Medical service
    • 24-hour security
    • Porter
    • Newspaper
    • 24-hour Receptionist
  • In-room Facilities
    • Bathrobe
    • Bathtub
    • Desk
    • Hairdryer
    • In-room safe
    • TV
    • Shower
    • Minibar
    • Cable TV
  • Public Facilities
    • 24-hour room service
    • Room service
    • Parking
    • Safety deposit box
    • WiFi in public area
    • Coffee shop
    • Restaurant
    • Elevator
  • Accessibilty
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • In-room accessibility
    • Wheelchair accessible
  • Food and Drinks
    • Bar
    • Snack bar
    • Buffet breakfast
    • A la carte lunch
    • A la carte dinner
  • Things to Do
    • Fitness center
    • Spa
    • Outdoor pool
    • Pool sun loungers
    • Beach towel
  • Business Facilities
    • Business center
    • Meeting facilities
    • Computer station
    • Conference room
    • Projector
  • General
    • AC
    • Non-smoking room
    • Terrace
    • Ballroom
    • Banquet
  • Nearby Facilities
    • Shops
    • ATM/Banking
    • Hair salon
    • Hair salon
  • Connectivity
    • LAN Internet
    • WiFi in public area with surcharge
    • Internet point
  • Transportation
    • Bicycle rental
    • Secure parking
  • Shuttle Service
    • Airport transfer with surcharge
    • Airport transfer
  • Sports and Recreations
    • Outdoor tennis court
    • Table tennis

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      Location
      Staying at Inna Grand Bali Beach is a good choice when you are visiting Sanur.

      The hotel has a very good location, also near the Ngurah Rai International Airport (DPS), which is only 13.18 km away.

      This hotel is very easy to find since it is strategically positioned close to public facilities.

      About Inna Grand Bali Beach

      Whether you are planning an event or other special occasions, Inna Grand Bali Beach is a great choice for you with a large and well-equipped function room to suit your requirements.

      This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Inna Grand Bali Beach .

      Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

      From business event to corporate gathering, Inna Grand Bali Beach provides complete services and facilities that you and your colleagues need.

      Have fun with various entertaining facilities for you and the whole family at Inna Grand Bali Beach , a wonderful accommodation for your family holiday.

      Experience a unique stay at the historical building of Inna Grand Bali Beach , which you rarely find in other places.

      If you plan to have a long-term stay, staying at Inna Grand Bali Beach is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

      This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

      The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

      The hotel’s fitness center is a must-try during your stay here.

      Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

      Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Savor your favorite dishes with special cuisines from Inna Grand Bali Beach exclusively for you.

      WiFi is available within public areas of the property to help you to stay connected with family and friends.

      Get precious and unforgettable moment during your stay at Inna Grand Bali Beach .

      You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.