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  1. Hotel
  2. Indonesia(34,876 hotel)
  3. Jakarta(3,285 hotel)
  4. Central Jakarta(736 hotel)
  5. Thamrin(107 hotel)
  6. Keraton at The Plaza, a Luxury Collection Hotel, Jakarta

Keraton at The Plaza, a Luxury Collection Hotel, Jakarta

Hotel
Jl MH Thamrin Kav 15, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10350
Featured Image Keraton at The Plaza, a Luxury Collection Hotel, Jakarta
EXTERIOR_BUILDING Keraton at The Plaza, a Luxury Collection Hotel, Jakarta
EXTERIOR_BUILDING Keraton at The Plaza, a Luxury Collection Hotel, Jakarta
LOBBY Keraton at The Plaza, a Luxury Collection Hotel, Jakarta
LOBBY Keraton at The Plaza, a Luxury Collection Hotel, Jakarta
See all photos
Impressive
9.0/10
According to 363 guests
1 guests talked about excellent service
It's so amazing perfect! love the hotel and nice service
Marienta M. S.
See all reviews
Based on 684 traveler reviews
Hotel Facility
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
Embassy of Japan
(0.15 km)
Plaza Indonesia
(0.29 km)
Grand Indonesia Shopping Mall
(0.32 km)
Bundaran HI Monument
(0.32 km)
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Review by Traveloka users

Based on 382 reviews

9.0
Impressive
Fantastic
194
Very Good
143
Satisfying
15
Average
11
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
6.4
- Romantic Vacation
Furnitures were old and their shower doesn't drain the water fast enough so when we use the rainwater shower, all the water leaked out of the shower. Service was great however.
9.7
- Family vacation
The ambiance of the hotel is just perfect for a getaway. In addition to the immaculate service provided by the staffs in Keraton is memorable. The best of all is the decor of the room and the cleanliness is just perfect, definitely be back for another stay in this hotel in the near future.
8.8
- Family vacation
This is the second time for us staying at the Keraton. First time on our honeymoon, and last night with our daughter. Overall, we had a good time. One thing for sure, the staffs are well trained and knowledgeable. They also courteous, helpful and responsive. Also the breakfast, I love the a la carte menu. I had lobster florentine this morning, and my husband had his steak and eggs, which are awesome. Nonetheless, I think the management needs to re-furnished some of the furniture to get better ambiance and keep the luxury sensations. Especially for the rugs, sofa, and also it’s better to change the glass on the floor into acrylic so it won’t break easily (as it happened in my room). Well, that’s all from us. Keep up the good work!
10
It was so comfortable and nice.
9.7
- Family vacation
I had the most pleasant stay here. I spent my 2 days here during new years eve. The room was spacious with a great view. The staffs were very kind and helpful all the time. The location is great as I could access the mall directly. The food was great, but not many food choices.
5.4
- Family vacation
The story I i was going to visit my mom in her room around 10pm, she knows I am coming, the annoying part is that the desk staff won't make the call to her room, saying it's already past their time to call the guest and that my mom didn't inform the the staff, in which she didn't know such rule exist, and so I have to call her to her own private cellphone, which it's hard because there is no strong signal for receiving a call. I waited almost 30 minutes trying calling her on her phone and eventually I manage a connection. My concern is what if there's an emergency? Does that come to the thick mind of who ever making that stupid rule? What if my mom phone is dead or many other scenario. I said to her that this is our last stay here. Never again we will be back to this so called luxury hotel or what ever.
10
- Family vacation
comfy, clean and nice for family too, my baby very happy there
9.7
- Family vacation
We were here for short family vacation, we are happy cause the place very nice, clean and also they were maintained the air with the lemongrass smell which make us feel so fresh. We will come back to Keraton for next time vacation.
9.7
- Romantic Vacation
I had birthday surprise for my boyfriend, and the team from keraton especially buttler team really help for arranged the set up on my room. really great service! thank you for the complimentary birthday amenities . love it!
10
- Family vacation
My kids love the bath room, very good service and easy to do shopping. I do love to swim, the swimming pool is the best to take picture.
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Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
see more

Hotel Facility

Description

Hotel Policy

  • Hotel Services
    • Newspaper in lobby
    • Concierge
    • Laundry service
    • Express check-out
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Porter
    • Tours
    • 24-hour Receptionist
    • Express check-in
    • Newspaper
  • Things to Do
    • Fitness center
    • Spa
    • Garden
    • Massage
    • Sauna
    • Spa
    • Steam room
    • Indoor pool
    • Hot tub
  • Public Facilities
    • Coffee shop
    • Elevator
    • WiFi in public area
    • Parking
    • Parking
    • Restaurant
    • 24-hour room service
    • Safety deposit box
    • Room service
  • Accessibilty
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
  • Transportation
    • Valet parking
    • Airport transfer
    • Car rental
  • Nearby Facilities
    • ATM/Banking
    • Hair salon
    • Shops
  • Food and Drinks
    • Bar
    • Breakfast (surcharge)
  • Business Facilities
    • Business center
    • Computer station
  • General
    • Smoking area
    • Terrace
  • In-room Facilities
    • TV
  • Shuttle Service
    • Airport transfer (surcharge)
  • Connectivity
    • LAN Internet

Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Location
Keraton at The Plaza, a Luxury Collection Hotel, Jakarta is a accommodation in a good neighborhood, which is located at Thamrin.

Not only well positioned, but Keraton at The Plaza, a Luxury Collection Hotel, Jakarta is also one of accommodations near the following Embassy of Japan within 0.15 km and Plaza Indonesia within 0.29 km.

About Keraton at The Plaza, a Luxury Collection Hotel, Jakarta

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The accommodation’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Keraton at The Plaza, a Luxury Collection Hotel, Jakarta exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Keraton at The Plaza, a Luxury Collection Hotel, Jakarta is a accommodation with great comfort and excellent service according to most accommodation's guests.

Get precious and unforgettable moment during your stay at Keraton at The Plaza, a Luxury Collection Hotel, Jakarta.

You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
24 Hour Customer Service02-118-5400
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