Good service. I hope full service in the restaurant and other menu.

Overnight for next day flight, the hotel and it 's staff are incredible. From location, hotel cleanliness, accommodation, to pick-up driver, bell-boy, receptionist, and restaurant staff. I would definitely stay here for any transit at CGK next time!

Room is spacious and chcek in process is fast. Staff are also friendy.

1. Operator @reception no pick up calls. 2. Need many calls to get the call and slow response. 3. Aircon not cool enough. 4. Room not good or unconfortable. 5. All electric outlets are round 2 pins and don't have alternative 3 pins.

Room looks better in the picture. I received a smoking room even though I asked for a non-smoking one. They also need to clean the shower room better, small things such as water stain is a simple fix to perform. All in all, it 's an okay experience. It 's a pity that the road to the hotel is awlful.

Good, cleanliness, and suitable for who transit flight, but for evening trip to nearest cafe use any transport facilities like grab, maxim or others is quite problem all that type service reject your request except to town, I'm requested for many time and rejected. The problem is near to heavy trafic jam area and one way trafics. Overall this for hotel is tip top and very good services.

Good hotel and recommended. Thank you for the service!