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Manhattan Hotel

Hotels
Jl. Prof Dr. Satrio Casablanca, Kuningan, Setiabudi, Rasuna Said, Jakarta, Indonesia, 12950
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.
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EXTERIOR_BUILDING Manhattan Hotel
SWIMMING_POOL Manhattan Hotel
EXTERIOR_BUILDING Manhattan Hotel
LOBBY Manhattan Hotel
LOBBY Manhattan Hotel
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Traveloka
8.3 Impressive
From 8,530 reviews
See guests' helpful reviews!
Check guests' helpful experiences about this accommodation.
I enjoyed the hotel service for staycation during covid-19 situation. Most of the services are out of table the cafe, the pool, gym, spa, etc. You can get some entertainment at Kuningan City or any mall near there. The view I can saw from my room are cool.
Mustofa H.
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Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Location Info

Jl. Prof Dr. Satrio Casablanca, Kuningan, Setiabudi, Rasuna Said, Jakarta, Indonesia, 12950
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Per Night
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Check-in
Mon, 15 Aug 2022
Duration
1 night
Guests and Rooms
1 Adult(s), 1 Room
Based on 8,530 reviews
8.3
Impressive
Fantastic
2,289
Very Good
4,204
Satisfying
724
Average
1,306
Poor
7
Cleanliness
Comfort
Meal
Location
Service
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strategic location (120)
friendly staffs (25)
clean room (2)
great cleanliness (4)
excellent service (3)
tasty breakfast (12)
complete facilities (8)
free upgraded room (2)
spacious room (32)
great view (3)
SEE MORE (10)
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Language
English
TB
9 Reviews
6
/ 10
6
I opened the door to my room and looked at the mattress and thought I've seen blow up beds with a better quality mattress. Immediaty the Jack hammer in the room next door started. I'm now sitting back in lobby waiting for a suitable room. Applogies from Management. I said how about a complimentary beer while I'm waiting. No cannot.

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DM
1 Reviews
6.5
/ 10
6.5
Holiday
Hotel itself is good but not up to 5 star standard unfortunately. 1. They should have cautioned the people who are staying that there a continual construction works happening and this may cause some discomfort for the customers but they didn't. 2. Many of their rooms are outdated and require a refurbishment. 3. Customer service is okay but can be better. 4. Breakfast was good however many dishes that should have been hot were cold. I was usually in there between 7 and 8am. Breakfast is open from 6am to 10am. 5. There was was issue with the shower and the drain-when reported the engineering team came swiftly gave us a new shower but did not fix the drain problem. 6. Room service was not up to standard, they tend to forget to replace toilet paper amongst other things as well. It has the potential to be 5 star but right now many 3 star hotels are better. Not really worth the price currently. Over all I'd rate it a 3/5.

1 liked this review

Accommodation's Reply

02 Aug 2022
Dear Mr. Dawood We would like to thank you for choosing Manhattan Hotel as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality. We would like to apologize profusely regarding your experience with us as we failed to meet your expectations. We take note of all your comments regarding our service, room and breakfast. We have shared to the respective departments for immediate actions. We are hoping that this experience will not diminish the whole staying experience, thus your constructive feedback are highly appreciated. Once again, a warm thank you from all of us in Manhattan Hotel Jakarta and we are look forward to serve you better on your next visit. We looking forward to welcoming you back soon to our hotel! Warm Regards, Ag. Agung Pramudito General Manager
rn
2 Reviews
9.7
/ 10
9.7
Holiday
Not bad. Spacious room with 3 bed. Bathtub which I like the most. Got best price from traveloka after discount. Breakfast ok. I will come again if need room for 3.

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Accommodation's Reply

14 Jul 2022
Dear Mrs Ririn, Thank you for your glowing review with us. We are delighted to have had the opportunity to serve you at Manhattan Hotel. Nothing pleases us more than hearing from satisfied guests, and we are delighted to deliver beyond your expectation. Thank you for your high praise and recognition of services from our staff that have made a positive difference to your stay. I will share this with the Team for improvement and to provide you with an even better guest experience in the future. We look forward to welcoming you back very soon. Warm Regards, Ag. Agung Pramudito General Manager
12 Reviews
10
/ 10
10
Staycation
Great moment and great experience to staycation at Manhattan hotel

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Accommodation's Reply

20 Jun 2022
Dear Mr Henry, Thank you for your glowing review with us. We are delighted to have had the opportunity to serve you at Manhattan Hotel. Nothing pleases us more than hearing from satisfied guests, and we are delighted to deliver beyond your expectation. Thank you for your high praise and recognition of services from our staff that have made a positive difference to your stay. I will share this with the Team for improvement and to provide you with an even better guest experience in the future. We look forward to welcoming you back very soon. Warm Regards, Ag. Agung Pramudito General Manager
SI
3 Reviews
9.7
/ 10
9.7
Holiday
Great stay there! Arrived on Saturday afternoon 11-Jun-2022. My executive king room wasn't ready so it was upgraded to a higher one so that I wouldn't have to wait. Thanks to Miss Nia for her prompt response 👌🏼.

1 liked this review

Accommodation's Reply

16 Jun 2022
Dear Valued Guest, Thank you for your glowing review with us. We are delighted to have had the opportunity to serve you at Manhattan Hotel. Nothing pleases us more than hearing from satisfied guests, and we are delighted to deliver beyond your expectation. Thank you for your high praise and recognition of services from our staff that has made a positive difference to your stay. I will share this with the Team for improvement and to provide you with an even better guest experience in the future. We look forward to welcoming you back very soon. Warm Regards, Ag. Agung Pramudito General Manager
ns
2 Reviews
9.4
/ 10
9.4

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Accommodation's Reply

15 Jun 2022
Dear Mr. Nanang, Thank you for your glowing review with us. We are delighted to have had the opportunity to serve you at Manhattan Hotel. Nothing pleases us more than hearing from satisfied guests, and we are delighted to deliver beyond your expectation. Thank you for your high praise and recognition of services from our staff that has made a positive difference to your stay. I will share this with the Team for improvement and to provide you with an even better guest experience in the future. We look forward to welcoming you back very soon. Warm Regards, Ag. Agung Pramudito General Manager
4 Reviews
6.2
/ 10
6.2
Holiday
I had booked deluxe king for 72 M2, however a girl of front desk upgrade to manhattan suite room 3007 with 52 M2, I asked why? She said it occupied! Manhattan suite room looks like 2stars hotel room! Just a nice bathroom! AC didn't work, dirty curtain, wallpaper, no bed light! I asked to change room, and a manager gave me deluxe king & I heard he said to his staff"don't sell 910"! I believe they had played to customer who book by agent.

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Accommodation's Reply

10 Jun 2022
Dear Mrs. Lucia Thank you for taking the time to tell us about your experience at Manhattan Hotel Jakarta. We are sorry that your experience did not meet your expectations. In this opportunity, please allow me to express my sincerest apologies. At Manhattan Hotel Jakarta, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have escalated this review to our team as means to improve the quality of service going forward. Your feedback helps us to continue improving any shortfall that you have experienced. We look forward to welcoming you back very soon. Warm Regards, Ag. Agung Pramudito General Manager
This is a private profile
8.5
/ 10
8.5
Staycation
very very love it, just book for executive room but I get free upgrade to Mars and Venus Suite room.. so amazing experience.. thank you Manhattan Hotel, we will back soon. but it's a unfortunately I forgot to take a photo of the room, all I have is a beautiful ambience photo outside the windows.

1 liked this review

Accommodation's Reply

10 Jun 2022
Dear Mrs. Veny Thank you for your glowing review with us. We are delighted to have had the opportunity to serve you at Manhattan Hotel. Nothing pleases us more than hearing from satisfied guests, and we are delighted to deliver beyond your expectation. Thank you for your high praise and recognition of services from our staff that has made a positive difference to your stay. I will share this with the Team for improvement and to provide you with an even better guest experience in the future. We look forward to welcoming you back very soon. Warm Regards, Ag. Agung Pramudito General Manager
3 Reviews
10
/ 10
10
Staycation

1 liked this review

Accommodation's Reply

10 Jun 2022
Dear Mr. Geraldine Thank you for your glowing review with us. We are delighted to have had the opportunity to serve you at Manhattan Hotel. Nothing pleases us more than hearing from satisfied guests, and we are delighted to deliver beyond your expectation. Thank you for your high praise and recognition of services from our staff that has made a positive difference to your stay. I will share this with the Team for improvement and to provide you with an even better guest experience in the future. We look forward to welcoming you back very soon. Warm Regards, Ag. Agung Pramudito General Manager
1 Reviews
10
/ 10
10

1 liked this review

Accommodation's Reply

03 Jun 2022
Dear Mr. Suharman, Thank you for your glowing review with us. We are delighted to have had the opportunity to serve you at Manhattan Hotel. Nothing pleases us more than hearing from satisfied guests, and we are delighted to deliver beyond your expectation. Thank you for your high praise and recognition of services from our staff that has made a positive difference to your stay. I will share this with the Team for improvement and to provide you with an even better guest experience in the future. We look forward to welcoming you back very soon. Warm Regards, Ag. Agung Pramudito General Manager
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Accommodation Policies
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Minimum Age Policy
Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.
Extra Breakfast
Accommodation charges IDR 218,000/guest for extra breakfast.
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Hotel Description

Location
Manhattan Hotel is located in area / city Rasuna Said.

The hotel has a very good location, also near the Pondok Cabe Airport (PCB), which is only 14.42 km away.

The hotel is located only 1.84 km away from Bendungan Hilir MRT Station.

There are plenty of tourist attractions nearby, such as Karawang International Golf Club within 48.33 km, and Lebak Bulus Terminal within 9.54 km.

About Manhattan Hotel

Whether you are planning an event or other special occasions, Manhattan Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Manhattan Hotel.

Manhattan Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Manhattan Hotel will surely spoil you for numerous shopping centers nearby.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Manhattan Hotel provides a pleasant accommodation for your stay.

From business event to corporate gathering, Manhattan Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Manhattan Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Manhattan Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Manhattan Hotel is suitable for you who value privacy during your stay.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Manhattan Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Manhattan Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Manhattan Hotel.

Facilities
Hotel Services
  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Porter
  • Tours
  • Wedding service
Food and Drinks
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Cafe
  • Continental breakfast
  • Dining area
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Vegetarian meal
Public Facilities
  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area
In-room Facilities
  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV
Business Facilities
  • Business center
  • Business facilities
  • Computer station
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector
  • Business centre
General
  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
Nearby Facilities
  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket
Accessibilty
  • Disabled access friendly
  • Accessible bathroom
  • Accessible parking
  • Braille or raised signage
  • In-room accessibility
  • Wheelchair accessible
Transportation
  • Area shuttle
  • Parking with surcharge
  • Secure parking
  • Shopping center shuttle
  • Valet parking (surcharge)
Connectivity
  • INTERNATIONAL_CALL
  • LAN Internet (surcharge)
  • Free WiFi
  • WiFi (surcharge)
Things to Do
  • Fitness center
  • Outdoor pool
Sports and Recreations
  • Fitness center
Kids and Pets
  • Babysitting
Shuttle Service
  • Airport transfer (surcharge)
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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