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  1. Hotel
  2. Indonesia(37,196 hotel)
  3. East Java(3,526 hotel)
  4. Surabaya(1,057 hotel)
  5. Tegalsari(37 hotel)
  6. Mercure Grand Mirama Surabaya

Mercure Grand Mirama Surabaya

Hotel
Jalan Raya Darmo No.68-78, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60264
EXTERIOR_BUILDING Mercure Grand Mirama Surabaya
LOBBY Mercure Grand Mirama Surabaya
BAR_CAFE_LOUNGE Mercure Grand Mirama Surabaya
LOBBY Mercure Grand Mirama Surabaya
RESTAURANT Mercure Grand Mirama Surabaya
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Traveloka
8.3 Impressive

From 1,617 reviews

TripAdvisor

From 890 reviews

See our top reviews!

Check our curated reviews for honest descriptions about this accommodation.

Perfect, no complain. In front of car free day every sunday that makes the hotel, located on the perfect spot. Awesome and always awesome every time went there.
Livia S.
Facilities
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
Bungkul Park
(0.72 km)
Marvell City Mall
(0.80 km)
Transmart Kalimas
(0.88 km)
Sura and Baya Statue
(1.24 km)
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Review by Traveloka users

Based on 1,617 reviews

8.3
Impressive
Fantastic
401
Very Good
814
Satisfying
233
Average
150
Poor
19
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
6.1
This is a 4 stars hotel, the service of the receptions and usher was good, as for the room is old and not well maintained, the bathroom is not so clean and a bit disappointed, it's definitely not a value for money kind of experience that I can expect from a 4 star hotel. Not sure what the management not paying attention to well groom the room. I'm going for business trip with my boss and 1 colleague. They all mention the same, the room is old not as expected. We try the Chinese restaurant on Saturday night, no one except us, most of the food and drink is not available. Fresh juice and fresh fish are not available. The service of the hotel restaurant when I have my breakfast is so poor. The food taste is honestly not up to 4 star hotel standard in terms of quality. When I asked for small spoon for stirring my coffee, it takes like forever to come. Very disappointing, I've been to other hotel in Surabaya, it's a 3 stars, but I definitely feel more happy to stay there. Hope it can improve.
9.1
- Business travel
I love the cleanliness of the hotel, the very friendly and helpful staff. But they need to improves on the receptionist and the food in the restaurant. As it took me some times when checking in on monday at 3PM.
9.7
- Family vacation
Great hotel, nice view, delicious food.
9.1
- Family vacation
Located in the main street of Surabaya make it easy to access, food is delicious, there is an ATM inside the hotel lobby
6.7
- Business travel
Hotel conditions is not as expected. Bedding is not appropriate arrangements. Bed sheeting has several marks. Bathroom not as clean as expected. Safety box loose so can be carry around. Not as expected for a Mercure hotel
9.4
- Business travel
Good value and also clean and near to city center
8.2
Good place for the price. Great service too. Particularly enjoyed the gym - pretty well equipped. Toilets, walls & floorings (parque wood) were a little dirty, but still alright.
6.2
I am very disappointed about employee behavior, almost employee not polite
10
- Business travel
Nice bed room, delicious food. Mantab jaya.
8.7
- Family vacation
Cozy and near with a strategic place.
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Hotel Description
Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Location
Mercure Grand Mirama Surabaya is a hotel in a good neighborhood, which is located at Tegalsari.

The hotel has a very good location, also near the Juanda International Airport (SUB), which is only 11.78 km away.

Not only well positioned, but Mercure Grand Mirama Surabaya is also one of hotels near the following Bungkul Park within 0.72 km and Marvell City Mall within 0.8 km.

About Mercure Grand Mirama Surabaya

Whether you are planning an event or other special occasions, Mercure Grand Mirama Surabaya is a great choice for you with a large and well-equipped function room to suit your requirements.

From business event to corporate gathering, Mercure Grand Mirama Surabaya provides complete services and facilities that you and your colleagues need.

If you plan to have a long-term stay, staying at Mercure Grand Mirama Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Mercure Grand Mirama Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Mercure Grand Mirama Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Mercure Grand Mirama Surabaya.

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Hotel Policy
<br />Extra-person charges may apply and vary depending on hotel policy. <br />Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. <br />Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. <br />
Read More
Facilities
  • Hotel Services
    • Bellhop
    • Concierge
    • Money changer
    • Doorman
    • Front desk
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Newspaper in lobby
    • Newspaper
    • Wedding service
  • Public Facilities
    • Parking
    • Coffee/tea in lobby
    • Coffee shop
    • Elevator
    • 24-hour room service
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • General
    • AC
    • Ballroom
    • Banquet
    • Connecting rooms
    • Family room
    • Non-smoking room
    • Swimming pool
    • Smoking area
    • Smoke-free
  • Business Facilities
    • Business center
    • Business facilities
    • Computer station
    • Conference hostess
    • Conference room
    • Meeting facilities
    • Photocopier
    • Projector
  • Things to Do
    • Children pool
    • Discounted Fitness Center
    • Fitness center
    • Massage
    • Outdoor pool
    • Sauna
    • Spa
  • Transportation
    • Area shuttle with surcharge
    • Bicycle rental
    • Car rental
    • Secure parking
    • Shopping center shuttle
    • Valet parking
    • Valet parking (surcharge)
  • In-room Facilities
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Minibar
    • Shower
    • TV
  • Food and Drinks
    • Bar
    • Breakfast
    • Buffet dinner
    • Buffet lunch
    • Cafe
    • Continental breakfast
    • Dining area
  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Gift shop
    • Hair salon
  • Accessibilty
    • Accessible bathroom
    • Accessible parking
    • In-room accessibility
    • Wheelchair accessible
  • Connectivity
    • Internet point
    • LAN Internet
    • Free WiFi
  • Sports and Recreations
    • Cycling
    • Fitness center
  • Shuttle Service
    • Airport transfer (surcharge)
  • Kids and Pets
    • Highchairs
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
    24 Hour Customer Service02-118-5400
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