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Pesona Alam Resort & Spa
Pesona Alam Resort & Spa
Hotels
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Jl. Taman Safari No. 101, Cisarua, Puncak, Jawa Barat, Indonesia, 16750
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8.8
Impressive
From 10,942 reviews
About Accommodation
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2019 Traveloka Hotel Awards Winner: Best Overall
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
What Guests Say About Their Stay
See All Reviews
Complete Facilities (46)
Family Friendly (4)
Tasty Food (91)
Warm Pool Water (15)
Available Room Types in Pesona Alam Resort & Spa
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Per room, per night
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Location Info
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Jl. Taman Safari No. 101, Cisarua, Puncak, Jawa Barat, Indonesia, 16750
9
Strategic Location
Discover More About Pesona Alam Resort & Spa
Location
Pesona Alam Resort & Spa is located in area / city Cisarua.
There are plenty of tourist attractions nearby, such as Bukit Paragliding within 4.09 km, and Suhada Waterfall within 48.29 km.
About Pesona Alam Resort & Spa
Whether you are planning an event or other special occasions, Pesona Alam Resort & Spa is a great choice for you with a large and well-equipped function room to suit your requirements.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Pesona Alam Resort & Spa exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Pesona Alam Resort & Spa is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Pesona Alam Resort & Spa.
All Facilities
Swimming Pool
Common Space
Lobby
CleanAccommodation
Exterior
Public Facilities
- Parking
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Things to Do
- Fitness center
- Garden
- Massage
- Outdoor pool
- Outdoor pool
- Spa
General
- AC
- Ballroom
- Non-smoking room
- Smoking area
- Terrace
In-room Facilities
- Cable TV
- Hairdryer
- Minibar
- Shower
- TV
Hotel Services
- Bellhop
- 24-hour security
- Laundry service
- Luggage storage
- 24-hour Receptionist
Food and Drinks
- A la carte dinner
- A la carte lunch
- Breakfast
Family-friendly Facilities
- Kids club
- Children pool
Transportation
- Bicycle rental
- Secure parking
Business Facilities
- Conference room
- Meeting facilities
Sports and Recreations
- Fitness center
- Table tennis
Connectivity
- Free WiFi
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
General Check-in Instructions
Deposit is needed IDR 350.000 (accepts cash, debit or credit card).
Deposit
Deposit IDR 350,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Frequently Asked Questions
What are available facilities at Pesona Alam Resort & Spa?
There are top facilites at Pesona Alam Resort & Spa such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pesona Alam Resort & Spa?
The standard check-in time at Pesona Alam Resort & Spa is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Pesona Alam Resort & Spa provide breakfast?
Yes, Pesona Alam Resort & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests
Overall Rating & Reviews
From 10,942 verified guests reviews
8.8
Impressive
Fantastic
5,163
Very Good
4,508
Satisfying
324
Average
947
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
All
complete facilities (46)
family friendly (4)
tasty food (91)
warm pool water (15)
kids friendly (34)
friendly staffs (57)
great villa (6)
clean room (79)
comfortable ambiance (14)
tasty breakfast (43)
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Language
English
Show Reviews with Photos
MU
Maria U.
Holiday
10
/ 10
29 Apr 2023
Clean, comfort, great service and very responsive staff, good view, the breakfast so many variant and tasty. In general this hotel is comfortable for holiday, will come back here
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judith j.
This is a private profile
Holiday
10
/ 10
04 Jul 2022
Nice surrounding! Clean & spacious room. Very helpful staff with good service. Recommended for family & honeymoon
2 liked this review
Accommodation's Reply
09 Jul 2022
Dear Mr Judith,
Thank you for your kind words and the time you took to share them with us.
It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure excellent service and warm welcome for your next visit.
We look forward to welcoming you again to our resort.
Naturally yours,
Handy Bunardy
General Manager
Yulvina V. A.
Staycation
10
/ 10
14 Mar 2022
Excellent place and services, thanks Pesona Alam Resort.
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Accommodation's Reply
05 Apr 2022
Dear Ms Yulvina,
Thank you for your kinds words and the time you took to share them with us.
It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure excellent service and a warm welcome for your next visit.
We look forward to welcoming you again to our resort.
Naturally yours,
Handy Bunardy
General Manager
Adi S.
Staycation
10
/ 10
28 Feb 2022
This is not the first My family and I stay at Pesona Alam. And still its very awesome and great. The best hotel in Puncak so far
2 liked this review
Accommodation's Reply
14 Mar 2022
Dear Mr. Adi,
Thank you for your kinds words and the time you took to share them with us.
It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit.
We look forward to welcome you again at our resort.
Naturally yours,
Handy Bunardy
General Manager
AM
Arantxa M.
Holiday
10
/ 10
21 Feb 2022
This accommodation is perfect for honeymoon or family getaway. You can enjoy a wonderful view of nature. There's 2 swimming pool (adult + kids pool with warm water, so lovely!), some entertainment facilities (gym, play park for kids, mini golf, tennis meja and etc). I just stayed one night with my family. The bedroom are clean and comfy. I requested the baby crib (to be honest, I'm not expected too much but they fulfill it, really appreciate). Special thanks to Mr. Oki front office to gave us beautiful room with balcony. Also thanks to housekeeping team (forget his name, so sorry) who bring the baby crib. All staff really really friendly. Their service is truly amazing. Definitely will be back soon.
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+4
Photos
2 liked this review
Accommodation's Reply
14 Mar 2022
Dear Ms. Arantxa,
Thank you for choosing Pesona Alam Resort & Spa as your accommodation while you were away from home.
It was truly wonderful to have you here with us. We are glad to learn that you satisfied with our services . We hope that you enjoyed the entire stay and services from our team could make you comfort. We have passed your compliment to our team, trust this will motivate us to continue giving best service to our customer.
Please feel free to inform us if you have any suggestion to improve our services. We would love to hear from you and look forward to welcome you again soon.
Naturally Yours,
Handy Bunardy
General Manager
AR
Adri R.
Staycation
10
/ 10
17 Jan 2022
Best from A to Z as always, ambience, facility, food, great view, nearest to Taman Safari, fast service and response. Next ill try their new Hotel Botanica.
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Accommodation's Reply
30 Jan 2022
Dear Mr. Adri,
Thank you for your kinds words and the time you took to share them with us.
It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure excellent service and warm welcome for your next visit.
We look forward to welcome you again at our resort.
Naturally yours,
Handy Bunardy
General Manager
TR
Thita R. P.
Holiday
10
/ 10
06 Jan 2022
one stop short vacay getaway and a nice stay for NYE! it provides myriads spots to explore, was experiencing archery, freecycling around the broad resort, as well as mini golf, table tennis, etc within the hotel. also, great view to witness fireworks sea in the night. the interior was good and already include sofa inside the room. the breakfast was totally all good and satisfying. unluckily, the swimming pool wasn't too wide and consequently limit visitors to swim. other thing, the check-in waiting time quite too long, though the officer told they will notify when there's room available earlier. overall good and considerable for further relatives vacay. thanks!
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Accommodation's Reply
13 Jan 2022
Dear Ms. Thita,
Thank you for choosing Pesona Alam Resort & Spa as your year-end holiday destination while you were away from home.
It was truly wonderful to have you here with us. We are glad to learn that you are satisfied with our services. We hope that you enjoyed the entire stay and services from our team could make you comfortable.
Please feel free to inform us if you have any suggestions to improve our services. We would love to hear from you and look forward to welcoming you again soon.
Naturally Yours,
Handy Bunardy
General Manager
TM
Tanzil M.
10
/ 10
06 Dec 2021
It's really a cool place for staycation
1 liked this review
Accommodation's Reply
21 Dec 2021
Dear Mr. Tanzil M,
Thank you for your kinds words and the time you took to share them with us.
It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure excellent service and warm welcome for your next visit.
We look forward to welcome you again at our resort.
Naturally yours,
Handy Bunardy
General Manager
AH
Anton H.
Holiday
9.7
/ 10
18 Oct 2023
I stayed for 3 days 2 nights, overall good for check-in/out, room, facilities, foods, environment. Maybe there are just a few suggestions that I want to give, first when I asked to clean the room when I was going to lunch, when I came back the room still hadn't been cleaned until finally I called back, and it took me and my family 30 minutes to wait again. Then, maybe the bathroom light that penetrates through the glass onto the mattress is too bright, for those who like to sleep in a dim atmosphere, it's a little disturbing, maybe that's all. Overall, a pleasant experience
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Accommodation's Reply
11 Nov 2023
Dear Mr. Anton Hidayat, Nature Greetings from Pesona Alam Resort & Spa, Thank you for staying with us recently and sharing your experience. I am very disappointed to hear that your recent visit to our hotel did not leave a positive impression. My apologies for all the inconvenience you had as it did not reflect to Pesona Alam Resort & Spa standard which we are proud of. We are thankful that you would share your concern to us and I will personally address your feedback for our internal assessment to improve our service level. Once again, thank you and hope that we could have the opportunity to serve you again in the future. Trust we will provide better service during your next visit. Naturally yours, Handy Bunardy. General Manager.
PW
Prastya W.
9.7
/ 10
08 Oct 2023
The view from bedroom is amazing, kind and helpful staff, a lot of facilities that will make your holiday's experience rises. Recommended!
Like this review?
Accommodation's Reply
31 Oct 2023
Dear Mr./Ms. Dwi Prastya Fandy Winatha, Nature Greetings from Pesona Alam Resort & Spa, Thank you for leaving such a wonderful review about your recent experience with us. We highly appreciate your kind words about our facilities, genuine hospitality and indigenous service provided by our team members. We are happy we were able to exceed your expectations during your time with us and looking forward to being able to welcome you back, sometime soon. Naturally yours, Handy Bunardy. General Manager.
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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