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Sheraton Bandung Hotel and Tower

Jalan Ir Haji Juanda No 390, Bandung, Indonesia, 40135
Others
8.7/10Impressive
According to 436 guests
Really great and romantic place. Everything is clean. Good food!
Azhar M. P.
See all reviews
Based on 503 traveler reviews
Parking
Swimming Pool
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Manufacturing Polytechnic Bandung
(0.39 km)
West Java Culture Park
(0.48 km)
Dago Golf Course
(1.06 km)
Parahyangan Catholic University
(1.63 km)
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Review by Traveloka users
Review
8.7
/10
Impressive
Cleanliness
9.03
Comfort
9.04
Meal
8.47
Location
8.93
Service
8.98

230 Traveloka customers have stayed in this hotel and given reviews:

9.4
Really great and romantic place. Everything is clean. Good food!
10.0
Its a great time at sheraton.
8.8
Nice hotel, recommend for family
9.7
Very polite staff and comfy...nice location.
9.4
Overall had a nice stay. Nice room and very comfortable bed. But it will be nice if right side parking had an entrance for all the guest on the right side of the hotel as it quite a long walk to the room from lobby or left parking entrance. Also it will be nice if the water on the swimming pool warm. Otherwise, nice hotel.
10.0
The room is clean, comfortable and very pleasant. Loved staying here for holiday with my family
6.9
Room a bit smelly when we came in, and the toilet also in the morning
7.7
Sheraton is not a bad hotel, neither is it a great one. But it could be much better that it is now with hardly any efforts. 1. the building is not friendly for people with any walking problems, stairs and stairs! The restaurant is not easily accessible from some parts of the building without going outside by the pool, try that in rainy weather. 2. The bathrooms are beautiful but they are legal problems waiting to happen. Beautiful tiles that are slippery like an ice skating rink. 3. The room was for two people everything in the bathroom is geared for 1 person: one bath robe, one place to hang towels. There is just one chair to sit to work and the aircon blows right at you at that. 4. The breakfast time is pure bedlam and disorganized though some staff members are trying their best. Why not have a small, separate section for people ordering a la carte instead of buffet? Food quality is quite good especially for dinner, but presentation and serving is something else: these are good young people willing to please but you need to provide better training training. We tried both steaks on the menu: what a shame of excellent beef. The steaks were cut thinner than a flank steak but as wide as a pancake. why not cut them thick and small, you should know better on how to treat good meat. We ordered marguarita's and Paris van Java. Good grief ! Train your bartenders! The marguarita's were obviously tequilla mixed with an artificial sweetener and not with Triple Sec or Cointreau or Drambuie or any decent orange liqueur. The first Paris van Java is ok and interesting but the second one has no resemblance what-so-ever to the first! Bartender has no idea what he was doing! 5. Overall: Not a topnotch hotel but easy to improve. A good vacation hotel for families with children with nice, friendly and helpful staff. Slightly overpriced compared to other hotels in Jakarta or Bandung or Surabaya of the same grouping. Not a good place for business people or journalists,location does not help.
9.4
Good services, fast response.
10.0
Relaxing with beautiful garden. Easy check in and check out. Friendly staff
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Based on
503 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business129
Couples62
Solo travel14
Family209
Friends getaway54
Rating Result
Very Bad
10
Bad
4
Average
38
Very Good
176
Extraordinary
275
Martin L
Very Good Family Hotel in Bandung
Sheraton Bandung is a very good family resort hotel in Bandung where children can enjoy the pool, seeing the rabbits in the playground (or even feeding them), and do horseback riding. All are free included in the room rate. The downside is the breakfast choices and quality, not so many international options and the quality of the food materials they use are not the good ones.
Family - Aug 21, 2017
Josephine S
Pleasant stay
What a right decision to choose Sheraton Dago for my family short trip. Friendly staff, spacious room also offering plenty of kods activities. Gonna come back for sure. Little input for the breakfast, maybe you can add more traditional / local food.
Family - Aug 21, 2017
Antoine_Nguyen
Unforgettable experiences !
I stayed here for 4 days trip for Bandung 2017 - world stamps exhibition in Trans Studio. Everything were met my expectation about Starwood - Marriot properties Specially thanks to Cynthia - Front Desk team for her outstanding behavior. She is so helpful with us for all of our needs, from money exchange to city-sightseeing instruction. Just a small thing but I can not forget : I bought a wooden tiger with a long tail.I was so scare that it might be broken during several flight back to my home, so I ask for help. Cynthia did try her best and found for me an empty wine box which is hard enough and easy for me to do hand-carried to aircraft.It might be so simply thing, but for me, it's something unique and stand for outstanding service of Sheraton brand !
Friends getaway - Aug 20, 2017
ARIS F
Reasonable price
If you were in bandung, i would like to recommend this place to all my friend. Sheraton hotel, have a -nice service -best location -nice food And best facilities, but... You have to bring your umbrella when you bring a car, because sometimes when i have to park my car in the middle of the rain, i have to running to lobby from the parking lot. And nobodies help me. overall, my review for this place still 5 rate.
Business - Aug 20, 2017
Aishsty
Lovely hotel in Bandung
Sheraton Bandung is 1 of my fave hotel, Place, service, meals and everything is perfect! The pool is very pleasant for us and even for family vacation its very suitable will come back again for sure!!
Couples - Aug 4, 2017
See other reviews
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are
see more

Hotel facility

Description

Hotel policy

  • Things to Do
    • Beach umbrella
    • Fitness center
    • Pool sun loungers
    • Sauna
    • Hot tub
    • Steam room
    • Children pool
    • Outdoor pool
    • Children play area
    • Garden
    • Children club
    • Massage
    • Spa
  • Public Facilities
    • Elevator
    • WiFi in public area
    • Parking
    • Restaurant
    • Safety deposit box
    • 24-hour room service
    • Coffee shop
    • Room service
  • Hotel Services
    • 24-hour Receptionist
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Porter
    • Limited hours room service
    • Wedding service
    • Concierge
  • Transportation
    • Limited parking
    • Parking with surcharge
    • Airport transfer
    • Car rental
    • Area shuttle
    • Valet parking
  • Food and Drinks
    • Bar
    • Breakfast with surcharge
    • Poolside bar
  • Business Facilities
    • Business center
    • Meeting facilities
    • Meeting facilities
  • Nearby Facilities
    • ATM/Banking
    • Shops
  • Accessibilty
    • In-room accessibility
  • Connectivity
    • LAN Internet

Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Location
Sheraton Bandung Hotel and Tower is a accommodation in a good neighborhood, which is located at Dago.

The accommodation has a very good location, also near the Husein Sastranegara International Airport (BDO), which is only 5.56 km away.

The accommodation is located only 4.82 km away from Bandung Station.

Not only well positioned, but Sheraton Bandung Hotel and Tower is also one of accommodations near the following Manufacturing Polytechnic Bandung within 0.39 km and West Java Culture Park within 0.48 km.

About Sheraton Bandung Hotel and Tower

The accommodation’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sheraton Bandung Hotel and Tower exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Sheraton Bandung Hotel and Tower is a accommodation with great comfort and excellent service according to most accommodation's guests.

Get precious and unforgettable moment during your stay at Sheraton Bandung Hotel and Tower.

You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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