1. Hotel
  2. Malaysia(5,487 hotel)
  3. Melaka State(456 hotel)
  4. Melaka City(439 hotel)
  5. Melaka City Center(292 hotel)
  6. Casa del Rio Melaka

Casa del Rio Melaka

88 Jalan Kota Laksamana, Melaka City, Malaysia, 75200
Others
9.0/10Impressive
According to 12 guests
See all reviews
Based on 1,423 traveler reviews
Parking
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
Baba & Nyonya Heritage Museum
(0.14 km)
Melaka River Cruise
(0.18 km)
Melaka River Private Park
(0.19 km)
Chinatown (Melaka)
(0.21 km)
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Review by Traveloka users
Review
9.0
/10
Impressive
Cleanliness
9.43
Comfort
9.43
Meal
8.29
Location
9.14
Service
9.14

7 Traveloka customers have stayed in this hotel and given reviews:

8.5
Xmas stay with the hotel, overall OK. .
8.5
It was a great experience and we definitely come back!
9.7
Good enviroment and good service
9.7
Nice location, smoking area, just perfect, absolutely will book this hotel again if I visit Melaka
9.1
Great place..good service..good food and recommended to stay
10.0
In accordance with what I expected and the value I paid
9.7
Only standard food flavors alone, lacking many options
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Based on
1,423 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business116
Couples504
Solo travel32
Family537
Friends getaway139
Rating Result
Very Bad
17
Bad
20
Average
80
Very Good
429
Extraordinary
877
MOHD ARSHIL M
Excellent facilities but poor service
Excellent location, great view, great infinity rooftop pool with a magnificent river view. Services at front desk was slow. While waiting for our room, the cold towel took forever to be served. They forgot to serve us the welcome drink and served us only with the cold towel. Attention to detail was poor. Not at par with a 5 Star hotel. The restaurant services was VERY slow. We had lunch there which took forever to be served although the nyonya food served was great. Wrong Bills were delivered to my table twice (belongs to other tables). The girl who showed us the room was obviously not trained well enough. She appeared nervous and unnatural in her job. She was explaining everything to us haphazardly and in hurry. U need to learn from YTL on hospitality before claiming your hotel a luxury 5 star hotel.
Family - Sep 19, 2017
horseandsheep
Most memorable stay
This hotel deserves all the good reviews it has received. The service from the time we checked in (towel and welcome dessert, even for our little boy, and more dessert in our room!) until we checked out (they had cleaned our car windows and windscreen!) was excellent. Our room was spacious and comfortable, with a balcony overlooking the other rooms and the river. The hotel itself is strategically located just a stone's throw from Jonker Walk and the other attractions. It is too bad we did not have time to enjoy the other facilities such as swimming pool, bicycle rides, spa and even library (with board games, snacks and coffee and tea and newspapers). Definitely 5 stars from us!
Family - Sep 19, 2017
Miz t
Never expect good service from them
It been a long time I have been to a hotel with such excellent service. Our check in was smooth. We were offered a welcome dessert and cold towel. When we reach our room, the staff enter our room and help us to on the lights and air con. Around 5pm +, the housekeeper came with their housekeeping cart and asking every room if they need any replenishment and turn down service. Prompt service from housekeeping when we needed to dress the sofa bed. The bed is big and comfy. Lots of channels to watch. The bathroom comes with a bath tub. They even provide bath salt and a rubber ducky. My kids were having lots of fun in the bath tub. The swimming pool is the roof top and is big. But looks scary when you overlooking from the pool esp for kids as there no safety rails or glass. The library cum business center is accessible to all guests. Free usage of computer and snacks in the room. The breakfast has lots of variety. Western, Asian selection. The Nasi Lemak with sambal taste good. They even have brewed coffee, tea tarik and different types of juices too. The hotel is located a stone throw from Jonker Street and Hard Rock Cafe. Is worth staying there. We will come back again. Did not make the wrong choice then!
- Sep 15, 2017
SGladies
Consistently good
Great location though the Melaka River smells in the heat of the afternoon. Get a room away from the river. Good breakfast, lovely service Efficient, warm and friendly staff from Front Desk (special commendation goes to Yin!)
Friends getaway - Sep 15, 2017
arild429
Thank you Casa del Rio
A home from home, just much better service at the Casa! Ill be back! From the arrival in the reception, trough the resturant, bar, pooside and the room, friendly staff and excellent service. A very good place to return to after a long day at work. Thank you for making my four weeks in Melaka very memorable! The "Dancing Guy" :)
Business - Sep 15, 2017
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • Hotel Services
    • Concierge
    • Laundry service
    • Express check-in
    • Express check-out
    • Newspaper in lobby
    • Laundry service
    • Luggage storage
    • Tours
    • Wedding service
  • Public Facilities
    • Coffee shop
    • Elevator
    • Parking
    • Restaurant
  • Things to Do
    • Children pool
    • Spa
    • Library
    • Outdoor pool
  • Food and Drinks
    • Bar
    • Breakfast with surcharge
    • Poolside bar
  • Business Facilities
    • Business center
    • Computer station
    • Meeting facilities
  • Transportation
    • Area shuttle
    • Shopping center shuttle
  • Sports and Recreations
    • Fitness
  • General
    • Terrace on rooftop
  • Nearby Facilities
    • Gift shop
  • Connectivity
    • Free WiFi

      Check-in and Check-out Time

      Check-in: 3:00 PM
      Check-out: 12:00 PM

      Location
      Casa del Rio Melaka is located in area / city Jonker.

      There are plenty of tourist attractions nearby, such as Baba & Nyonya Heritage Museum within 0.14 km, and Melaka River Cruise within 0.18 km.

      About Casa del Rio Melaka

      The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

      The hotel’s fitness center is a must-try during your stay here.

      Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

      Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

      Savor your favorite dishes with special cuisines from Casa del Rio Melaka exclusively for you.

      Casa del Rio Melaka is a hotel with great comfort and excellent service according to most hotel's guests.

      Enjoy luxurious treats and incomparable experience by staying at Casa del Rio Melaka.

      You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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