1. Hotel
  2. Malaysia(5,807 hotel)
  3. Perak(407 hotel)
  4. Kinta(215 hotel)
  5. Ipoh(206 hotel)


Lot 41396, Persiaran Perpaduan, The Haven Lakeside Residences, , Tambun, Ipoh, Kinta, Malaysia, 31150
Exterior / Building
Swimming Pool
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According to 63 guests
Nice panoramic, and recommended.
Yoseph I. S.
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Based on 746 traveler reviews
Swimming Pool

Nearby attractions
Lost World of Tambun Theme Park
(1.45 km)
Ulu Kinta Waterfall
(5.47 km)
Pantai Hospital Ipoh
(6.03 km)
Hospital Fatimah
(6.13 km)
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Review by Traveloka users

Based on 41 reviews

Very Good
Show reviews that mention...
- Backpacking
Nice panoramic, and recommended.
- Family vacation
Will not hesitate to come over again.
- Shopping & Culinary
Beautiful place for a restful vacation
- Romantic Vacation
Place is nice but the price is too much for what you get. I may not pay for the same price in the future.
- Romantic Vacation
Place is awesome with beautiful view, staff here are friendly and nice, lots of beautiful spots for photo taking.
- Family vacation
Though all are good, 1 thing I do not like is the parking. This hotel is shared with owner units and most of the lower level parking are reserved for owners. Bear in mind, the car park is located in separate building, so loading and unloading is problematic. Breakfast choice are limited.
- Romantic Vacation
It's best best hotel that I have stay in Ipoh so far. They have the best scenery where you can really enjoy and relax on your whole trip. I would definitely come back again.
- Family vacation
When we reached there, the staff told us that "we will upgrade you to a 3 bedrooms apartment suite but you can only use the master bedroom and if you used the other two rooms you will need to pay'. so we replied oh please lock the two bedrooms then! Please greet your customers with pleasant and nice words. Is it that hard?
- Family vacation
Good view. Location a bit far from main road
- Business travel
Nice to stay. Really comfortable. Staffs really helpful and kind.
Based on
746 reviews
Review from
Solo travel6
Friends getaway114
Rating Result
Very Bad
Very Good
Nice but five star? REALLY?
A slightly off city location set with a dramatic boulder facing the units provide for a great view day and night We stayed in a 3 bedroom suite which was clean, spacious with a nice open concept kitchen. The units were actually old apartments retrofitted to become suites hence the home away from home feel, albeit a tad tired Facilities are limited (nice pool/hot jacuzzi, a gym, badminton and squash court) and food even more so ONE cafe. The cafe doubles up for an average morning buffet but nothing beyond the usual fare one sees in other downtown cafes with an expensive price tag Service is friendly & sincere but SLOOOOW! Worse they wouldn't allow us use of the kitchen area unless we stay more then 7days So there is a stove, but no utensils,pots, cutlery etc Even when we brought food back to eat in we had to beg for forks/spoons/bowls etc Also there were no activities for kids or adults The spa was average and the aircon was only switched on when my friends session was about to start. 😒 Conclusion: the view is the best thing about this establishment If u r planning in chilling and don't have transportation then that's all you'll see of ipoh Take away the granite quarry facing and you're left with an average place I wonder if the super expensive Banjaran is any good???
Friends getaway - Nov 20, 2017
Classification Simply overrated... does not befit the status claimed
We were terribly disappointed from start to end... To start with, the rooms were in a different block all together and you’ll have to walk and cart your own luggage’s !! The hotel staffs don’t help you out!! Be prepared. When we got into the room, the rooms were new & clean and that’s all. Down side? Room were small, beds ? Good for children...they were so small... They claim to be a luxury and have won the world luxury Hotel award in 2015 and won the 2016 Luxury Restaurant award! The rooms do not have a writing pad! Not even a pen!! The rooms do not have a dressing table proper and the amenities for a hotel this status ?? It was a 2 Star Hotel amenity and totally nothing special!! We were in a group of 40 and all rooms got a wake up call at 5.30!! And a note to remind our check out time!!! This does not befit a luxury hotel! We are not children to be constantly reminded !! The restaurant? The much spoken about world luxury hotel restaurant award 2016? To start with they serve their coffee and tea in big tank! Like the ones in school canteens!! The spread? 2 star and nothing more (not mincing my words) totally horrible !! In a nutshell? The property would be rated by me as “Worlds best 2 star luxury hotel charging a 5 star luxury hotel price. I asked the receptionist, where is the Lounge? She asks me back “what’s that”? I asked her for a pen and she says the Hotel does not provide one!!!! I leave the rest to your imagination. If you have the spare cash and want to burn it? Come here. ...
Friends getaway - Nov 18, 2017
Julius W
Great for seminars, super to chill out
I was the facilitator and trainer and my client chose the Haven Resort as their destination. I highly recommend the place for many reasons and here are the top .... (1) the staff are awesome - they seem to be always around and checking in to make sure everything is okay and willing to go the extra mile to ensure the event is successful, (2) the location is superb (not only for training but for a chill out) - pristine at the edge of limestone hill and a lake, with a wonderful swimming pool with one hot spring Jacuzzi pool, (3) the food is really good and they say it's without MSG (if that's true, that the food is top notch for resort level). Love the breakfast especially the hor fun.
Business - Nov 17, 2017
Most wonderfull experience
From the moment we arrived, we felt most welcomed by the Haven Resort. We got some conplimentary welcome drinks that were very healthy and delicious. Then we had some problems with our debit card so they drove us to there nearest atm. That's when we met Mr. Ron. A devoted man who makes sure the guest feel like a king or queen. And not only mr. Ron but also the rest of the staff are so kind. They always greet you with a smile and help you wherever they can. I appreciate that. The front office manager (together with Ron) even had some suprises for us. We found some swans with roses and a framed picture of us in the room. Than later that evening we also got some cakes with chocolate letters saying: "have a great evening". Next to all this amazing service. The Haven resort is also worth staying because it's a beautiful place. The pool is big and nice water. The infinity pool overlooks a pond and a limestone thats millions years old. You can walk (or run) around the pond and you will see the beautiful nature and even some monkeys, birds and butterflies. A tip is to do this in te early morning when the lake is still misty. And take your camera. Food in the restaurant is also great with good western and Malaysian options. The breakast is also with plenty of choice. And should you eat too much... the gym is also worth a visit. Or you can play tabletennis, normal tennis, squash, basketball or badminton. We had a great time!
Couples - Nov 17, 2017
Best place for relaxation
Their service is tip top. Huge shout out to Ms Jeyshree for the hearty and hospitable reception when we arrived and even before we leave! The staff are friendly and attentive. The limestone and lake coupled with infinity pool makes a fabulous view to wake up to. Will definitely come back again!
Business - Nov 16, 2017
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The hotel is currently undergoing renovation works from 2017-10-03 to 2017-10-05 on pool.

Deposit is required during check-in using cash, or credit card.

Hotel facility


Hotel policy

  • In-room Facilities
    • Bathrobe
    • Bathtub
    • Desk
    • Hairdryer
    • In-room safe
    • Microwave
    • Minibar
    • Refrigerator
    • Shower
    • TV
  • Public Facilities
    • Parking
    • Early check-in
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Hotel Services
    • Bellhop
    • Concierge
    • 24-hour security
    • Laundry service
    • Limited hours room service
    • Luggage storage
    • Newspaper in lobby
    • Tours
    • Wedding service
  • Things to Do
    • Children play area
    • Children pool
    • Fitness center
    • Massage
    • Outdoor heated pool
    • Spa
    • Steam room
  • General
    • AC
    • Ballroom
    • Banquet
    • Family room
    • Non-smoking room
    • Swimming pool
  • Business Facilities
    • Business center
    • Business facilities
    • Computer station
    • Conference room
    • Meeting facilities
  • Food and Drinks
    • A la carte dinner
    • A la carte lunch
    • Restaurant with AC
    • Bar
    • Breakfast
  • Sports and Recreations
    • Badminton
    • Cycling
    • Fitness
    • Squash
  • Nearby Facilities
    • ATM/Banking
    • Shops
    • Supermarket
  • Connectivity
    • Internet point
    • LAN Internet
  • Accessibilty
    • Access friendly
  • Transportation
    • Area shuttle with surcharge
  • Shuttle Service
    • Airport transfer with surcharge

      Check-in and Check-out Time

      Check-in: 3:00 PM
      Check-out: 12:00 PM

      note: hotel was previously named BEST WESTERN PREMIER The Haven Ipoh

      Staying at THE HAVEN RESORT HOTEL IPOH - All Suites is a good choice when you are visiting Tambun.

      The hotel has a very good location, also near the Sultan Azlan Shah Airport (IPH), which is only 10.91 km away.

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      Hotel may accept Early check in, subject to room availability

      Pets are NOT allowed.

      Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.