Dreams Tulum Resort & Spa - All Inclusive

Others
7.8
/10
Pleasant
1,003 reviews

What Guests Say About Their Stay

Lisa

10.0
/ 10
The resort is beautiful, and hospitality was top notch. I would go again and recommend it to anyone.

Patricia

10.0
/ 10
Our room was always clean. The staff thought out the property was very nice and helpful. The ocean views were beautiful. Best place we had stayed at.

ginger

10.0
/ 10
This is our 4th and best time at Dreams Tulum. The preferred club was well worth every penny. Manuel was incredible from the check in where we were whisked into a private lounge where we could eat and drink while checking in, no waiting. We wanted a quieter room and were able to move even thought the hotel was sold out, thank you Manuel and Victoria. Everything stood out, but Geyslor at the beach preferred club is very special, personable, warm and professional. We got a bed on the beach one of the days and enjoyed relaxing and being taken care of by staff. Even though the club was sold out there was no waiting, enough chairs and didn't feel crowded at pools or beach. I had teenagers with me and they enjoyed their time as much as we did. Also visited a couple cenotes and Tulum city which is 15 minutes away. Enjoy!
In the Area
See Map
Carretera Chetumal Pto Juarez km 236.7, No. 1 Tankah Riviera Maya, Tulum, Estado de Quintana Roo, Mexico, 77780

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Dreams Tulum Resort & Spa - All Inclusive is a good choice when you are visiting Tulum. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Dreams Tulum Resort & Spa - All Inclusive

Carretera Chetumal Pto Juarez km 236.7, No. 1 Tankah Riviera Maya, Tulum, Estado de Quintana Roo, Mexico, 77780
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Discover More About Dreams Tulum Resort & Spa - All Inclusive

General


Near LabnaHa Ecopark Adventures

Location


Located in Tulum, Dreams Tulum Resort & Spa - All Inclusive is by the ocean, a 4-minute drive from LabnaHa Ecopark Adventures and 5 minutes from Tulum National Park. This all-inclusive property is 5.8 mi (9.3 km) from Tulum Mayan Ruins and 6.1 mi (9.9 km) from Xel-Há Park.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Jaguar Park - 0.1 km / 0.1 mi
Tulum National Park - 2.1 km / 1.3 mi
Cenote Manatí - 3.1 km / 1.9 mi
Tulum Letters - 3.8 km / 2.3 mi
Tulum Beer Spa - 3.8 km / 2.4 mi
LabnaHa Ecopark Adventures - 4.1 km / 2.6 mi
Maya Adrenaline - 4.2 km / 2.6 mi
Cenotes Labnaha - 4.4 km / 2.7 mi
Cenote Tortugas - 4.6 km / 2.8 mi
Soliman Bay - 5 km / 3.1 mi
Tulum Tower - 9 km / 5.6 mi
Tulum Mayan Ruins - 9.3 km / 5.8 mi
Playa Ruinas - 9.4 km / 5.9 mi
Casa del Cenote - 9.4 km / 5.9 mi
Temple of the Frescoes - 9.4 km / 5.9 mi

The nearest airports are:
Tulum Intl. Airport (TQO) - 54.3 km / 33.8 mi
Cancun Intl. Airport (CUN) - 110.2 km / 68.5 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities


Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tulum? This property has 5460 square feet (507 square meters) of space consisting of a conference center and a meeting room. Free valet parking is available onsite.

Dining


Enjoy French cuisine at Bordeaux, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.

Rooms


Make yourself at home in one of the 432 air-conditioned rooms featuring flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.

All facilities in Dreams Tulum Resort & Spa - All Inclusive

Bar, Cafe and Lounge Dreams Tulum Resort & Spa - All Inclusive
Bar, Cafe and Lounge
Swimming Pool Dreams Tulum Resort & Spa - All Inclusive
Swimming Pool
Entertainment Facility Dreams Tulum Resort & Spa - All Inclusive
Entertainment Facility
Fitness Center Dreams Tulum Resort & Spa - All Inclusive
Fitness Center
Functional Hall Dreams Tulum Resort & Spa - All Inclusive
Functional Hall

Things to Do

  • Outdoor pool
  • TV lounge
  • Garden
  • Beach towel
  • Library
  • Private beach
  • Barbecue
  • Beach umbrella
  • Spa
  • Health club
  • Sauna
  • Beach cabanas
  • Beach sun loungers
  • Pool sun loungers

Sports and Recreations

  • Fitness center
  • Game room
  • Tennis court
  • Beach volleyball
  • Diving
  • Snorkeling
  • Volleyball

Hotel Services

  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge
  • Laundry service

Food and Drinks

  • Poolside bar
  • Buffet breakfast
  • Winery
  • Breakfast
  • Nightclub
  • Snack bar

General

  • Banquet
  • Terrace
  • Smoking area
  • Parking

Business Facilities

  • Conference center
  • Business facilities
  • Business facilities
  • Conference rooms

Nearby Facilities

  • Hair salon
  • ATM/Banking
  • Gift shop
  • Grocery

Public Facilities

  • Coffee shop
  • Elevator
  • Safety deposit box

Family-friendly Facilities

  • Kids club
  • Children pool

Accessibilty

  • Accessible parking
  • Accessible bathroom

Kids and Pets

  • Babysitting
  • Children facilities

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Dreams Tulum Resort & Spa - All Inclusive

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

Pets

Service Animals Allowed

Additional Policy

Professional property host/manager, LGBTQIA+ friendly, By ocean, Preferred by Nature, Onsite COVID-19 testing (Antigen) is available
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Dreams Tulum Resort & Spa - All Inclusive
432
Number of floors in Dreams Tulum Resort & Spa - All Inclusive
3
Another facilities in Dreams Tulum Resort & Spa - All Inclusive
Outdoor pool, TV lounge, Garden, Beach towel, Library

Frequently asked question in Dreams Tulum Resort & Spa - All Inclusive

What are available facilities at Dreams Tulum Resort & Spa - All Inclusive?
There are top facilites at Dreams Tulum Resort & Spa - All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Dreams Tulum Resort & Spa - All Inclusive?
The standard check-in time at Dreams Tulum Resort & Spa - All Inclusive is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Dreams Tulum Resort & Spa - All Inclusive provide breakfast?
Yes, Dreams Tulum Resort & Spa - All Inclusive provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Dreams Tulum Resort & Spa - All Inclusive?
Dreams Tulum Resort & Spa - All Inclusive is a 4.5-star hotel.
How many floors does Dreams Tulum Resort & Spa - All Inclusive have?
Dreams Tulum Resort & Spa - All Inclusive has 3 floors.
See All

More Reviews from Other Guests in Dreams Tulum Resort & Spa - All Inclusive

7.8
Pleasant
From 1,003 reviews
Cleanliness

8.6

Room Comfort

7.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Dreams Tulum Resort & Spa - All Inclusive

Number of reviews per page
20
40
Top reviews
Becky
icon-Family
Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was not good. I upgraded to a priority swim out and the lock on the conjoined room was broken the screen on the sliding door was ripped the safe was broken. And the worst part was no bar service for the swim out and the closest bar was at the other end of the property so having the swim out room was not worth it if you're planning on drinking. The food was not that good and the only thing the minny bar had was soda and water. I would not go back and wouldn't recommend. For this being a Hyatt property for me it was disappointing as I have always had better from their property's and paying to be a priority member I was disappointed as I just did not get that.
Read More
Lediola
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was amazing
Lisa
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The resort is beautiful, and hospitality was top notch. I would go again and recommend it to anyone.
Patricia
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our room was always clean. The staff thought out the property was very nice and helpful. The ocean views were beautiful. Best place we had stayed at.
ginger
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This is our 4th and best time at Dreams Tulum. The preferred club was well worth every penny. Manuel was incredible from the check in where we were whisked into a private lounge where we could eat and drink while checking in, no waiting. We wanted a quieter room and were able to move even thought the hotel was sold out, thank you Manuel and Victoria. Everything stood out, but Geyslor at the beach preferred club is very special, personable, warm and professional. We got a bed on the beach one of the days and enjoyed relaxing and being taken care of by staff. Even though the club was sold out there was no waiting, enough chairs and didn't feel crowded at pools or beach. I had teenagers with me and they enjoyed their time as much as we did. Also visited a couple cenotes and Tulum city which is 15 minutes away. Enjoy!
Read More
Gail
icon-with Friends
with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Friendly staff.
Jenny
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was amazing!
Carol
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had a fabulous time celebrating my 60th with my best friend at Tulum! Erik, Danny, and all the entertainers were so much fun! The food and drinks were great and we paid extra for Hibachi which I highly recommend. Everyone was so happy and very polite. All the workers worked hard to make our experience a memoriable one. CHEERS to TULUM!
Read More
Ian
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was as expected.
Alicia
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is our second time to this resort and loved it again. We did have a leak in our room but they fixed right away. I did hear that they are starting renovations in April which will be good since some of it is a little run down. Food is amazing and staff are very friendly.
Carmen
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Form the moment we arrived we were greeted with chilled Champagne at the door at that moment I knew that we were in the right place, and I wasn’t disappointed everything in this resort was by far exceeded what I expected the cleanliness the attention given to every guest, the entertainment offered at the resort till the last day it never changed. It was a beautiful experience. It was my first time visiting Tulum and I was not disappointed at the very least.
Read More
Lisa Diane
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff were amazing here and they accommodated all my requests so quickly.
Deirdre
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was clean and the staff was very welcoming.
Lia
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff are lovely, nice and helpful. The grounds are immaculate and beautiful.
Raji
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

While our room got upgraded with a pool - it was much smaller than the original room we booked; with two kids we would had preferred more space over the private pool as it was so cold. Food was ok - Mexican restaurant was decent. This is an older hotel so you have to expect that the rooms and their conditions are older as well
Israel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The number one thing that stood out to my Wife and I was the customer service. The staff was actually happy to have us and you could feel it. The food and drinks were good too. The scenery/ aesthetics was absolutely beautiful which prompted us to do a great photo shoot with Enersto and was so good!! The photos turned out amazing!! Thank you to Isabella (Front desk), Juan (Bailsman), Erick (Spanish class), Benito (drink waiter on the beach). And of the housekeepers and plenty of other nice staff that we didn't quite catch your name but we felt your positive energy. The beach was beautiful and not much seaweed at all and they cleaned it daily! This was a Valentine trip for my Wife and I and you all exceeded our expectations. Gracias!!
Read More
Thomas Edward
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We enjoyed several things with our stay - the staff was always friendly and eager to help. Our room was CLEAN and the grounds were nicely kept. We enjoyed several of the evening events. The restaurants were great and the food was delicious. Keep in mind, if you have an early excursion, before breakfast, you can order room service the night before and it will be delivered ON TIME and made to perfection!!! We did not take any children, so I dont know abt those amenities. One thing to note, during our check in, were weren't explained / advised as to what our package included. This was frustrating as we did not know we had access to other parts of the resort. Overall, a solid 4 on the rating.
Read More
Aaron Joshua
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing staff everyone was so friendly I’d love to go back
Ramachandra
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was spotless.staff was very helpfull. I had lot of trouble to locate rooms given their room number. I strongly suggest to set up indicators to locate rooms given the room#.
Donna Phyllis
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff was nice. Just was a hierarchy system. That was very noticeable
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Dreams Tulum Resort & Spa - All Inclusive

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 1,003 reviews
Cleanliness

8.6

Room Comfort

7.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Dreams Tulum Resort & Spa - All Inclusive

Number of reviews per page
20
40
Top reviews
Becky
icon-Family
Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was not good. I upgraded to a priority swim out and the lock on the conjoined room was broken the screen on the sliding door was ripped the safe was broken. And the worst part was no bar service for the swim out and the closest bar was at the other end of the property so having the swim out room was not worth it if you're planning on drinking. The food was not that good and the only thing the minny bar had was soda and water. I would not go back and wouldn't recommend. For this being a Hyatt property for me it was disappointing as I have always had better from their property's and paying to be a priority member I was disappointed as I just did not get that.
Read More
Lediola
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was amazing
Lisa
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The resort is beautiful, and hospitality was top notch. I would go again and recommend it to anyone.
Patricia
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our room was always clean. The staff thought out the property was very nice and helpful. The ocean views were beautiful. Best place we had stayed at.
ginger
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This is our 4th and best time at Dreams Tulum. The preferred club was well worth every penny. Manuel was incredible from the check in where we were whisked into a private lounge where we could eat and drink while checking in, no waiting. We wanted a quieter room and were able to move even thought the hotel was sold out, thank you Manuel and Victoria. Everything stood out, but Geyslor at the beach preferred club is very special, personable, warm and professional. We got a bed on the beach one of the days and enjoyed relaxing and being taken care of by staff. Even though the club was sold out there was no waiting, enough chairs and didn't feel crowded at pools or beach. I had teenagers with me and they enjoyed their time as much as we did. Also visited a couple cenotes and Tulum city which is 15 minutes away. Enjoy!
Read More
Gail
icon-with Friends
with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Friendly staff.
Jenny
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was amazing!
Carol
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had a fabulous time celebrating my 60th with my best friend at Tulum! Erik, Danny, and all the entertainers were so much fun! The food and drinks were great and we paid extra for Hibachi which I highly recommend. Everyone was so happy and very polite. All the workers worked hard to make our experience a memoriable one. CHEERS to TULUM!
Read More
Ian
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was as expected.
Alicia
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is our second time to this resort and loved it again. We did have a leak in our room but they fixed right away. I did hear that they are starting renovations in April which will be good since some of it is a little run down. Food is amazing and staff are very friendly.
Carmen
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Form the moment we arrived we were greeted with chilled Champagne at the door at that moment I knew that we were in the right place, and I wasn’t disappointed everything in this resort was by far exceeded what I expected the cleanliness the attention given to every guest, the entertainment offered at the resort till the last day it never changed. It was a beautiful experience. It was my first time visiting Tulum and I was not disappointed at the very least.
Read More
Lisa Diane
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff were amazing here and they accommodated all my requests so quickly.
Deirdre
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was clean and the staff was very welcoming.
Lia
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff are lovely, nice and helpful. The grounds are immaculate and beautiful.
Raji
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

While our room got upgraded with a pool - it was much smaller than the original room we booked; with two kids we would had preferred more space over the private pool as it was so cold. Food was ok - Mexican restaurant was decent. This is an older hotel so you have to expect that the rooms and their conditions are older as well
Israel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The number one thing that stood out to my Wife and I was the customer service. The staff was actually happy to have us and you could feel it. The food and drinks were good too. The scenery/ aesthetics was absolutely beautiful which prompted us to do a great photo shoot with Enersto and was so good!! The photos turned out amazing!! Thank you to Isabella (Front desk), Juan (Bailsman), Erick (Spanish class), Benito (drink waiter on the beach). And of the housekeepers and plenty of other nice staff that we didn't quite catch your name but we felt your positive energy. The beach was beautiful and not much seaweed at all and they cleaned it daily! This was a Valentine trip for my Wife and I and you all exceeded our expectations. Gracias!!
Read More
Thomas Edward
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We enjoyed several things with our stay - the staff was always friendly and eager to help. Our room was CLEAN and the grounds were nicely kept. We enjoyed several of the evening events. The restaurants were great and the food was delicious. Keep in mind, if you have an early excursion, before breakfast, you can order room service the night before and it will be delivered ON TIME and made to perfection!!! We did not take any children, so I dont know abt those amenities. One thing to note, during our check in, were weren't explained / advised as to what our package included. This was frustrating as we did not know we had access to other parts of the resort. Overall, a solid 4 on the rating.
Read More
Aaron Joshua
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing staff everyone was so friendly I’d love to go back
Ramachandra
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was spotless.staff was very helpfull. I had lot of trouble to locate rooms given their room number. I strongly suggest to set up indicators to locate rooms given the room#.
Donna Phyllis
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff was nice. Just was a hierarchy system. That was very noticeable
Number of reviews per page
20
40