We were very impressed with our overall stay. Staff from both front and back of house were extremely, pleasant, helpful and friendly. Special mention to Abby and Jen for taking care of us and going above and beyond. I can compare our customer experience to the ones we had at other hotels which are very personalised. Our room was clean, cool and spacious. The bath area was good as well. The hotel is close to both sides of the beaches, shops and restaurants. Thank you also for giving us a memorable birthday surprise, we really appreciate it. The food was good btw, especially the tapas and longganisa. They also serve brick oven pizza which we weren't able to try, unfortunately. Please come and stay at Ferra Hotel for a fun beach experience.