I found the hotel to be a bit stingy and uncaring in the face of disrupted travel plans. It is also very far from anything and transport is a pain, especially late at night.
Main problem is the bath water pressure which is quite weak compared to other singaporean hotel. Other than that, the food is extremely great. Room and hotel environment are just as expected for the price. Getting in and out of the hotel using mass transit might be a minor negative point.
Perfect for family gateways. My kids really love to stay here, we have room with ocean view. Swimming pools also nice and big. Convenient access to train station, only 2 mins walk.
Had a pleasant stay at W. Love their hot pink room and everything in it ❤ thank you for the great room amenities especially the bath salt & I had a good soak 😅 Breakfast was really good with full spread of choices. You definitely WIN!