Hotel has 4 floors but no elevator. Has no assistant to carry the luggage. One thing you must note: The day I took 1/2 small towel to beach. The hotel staffs made up the room but give 1/2 towel. Then a the of day I took back the towel to the hotel with a little dirty because of colored by new clothes. The next day, the hotel said me lost 1 towel and 1 dirty towel. 1 dirty towel was ok. but lost towel because hotel staffs gave us only 1. The hotel charged me 300 THB. it is not to much, but I don't like about lost towel.