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  6. Brown House Hotel

Brown House Hotel

Hotel
234/5 M.1 Soi Rim Nongbua 6 T. Makkaeng, A. Mueang, Nong Bua, Mueang Udon Thani District, Udon Thani, Thailand, 41000
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Impressive
8.9/10
According to 178 guests
Nice location and services. Great choice!!
Duangjai C.
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Based on 86 traveler reviews
Parking
Restaurant
WiFi

Nearby attractions
Udon Thani Railway Station
(0.78 km)
UD Town
(1.00 km)
Central Plaza Udon Thani
(1.27 km)
Krom Luang Prachaksinlapakhom Monument
(1.97 km)
Cheaper if you book through app now. Click here to download!
Review by Traveloka users
Review
8.9
/10
Impressive
Cleanliness
9.14
Comfort
9.14
Meal
8.88
Location
8.02
Service
8.62

103 Traveloka customers have stayed in this hotel and given reviews:

9.4
It's one of the best hotel in udonthani
10.0
Comfortable and very good service
10.0
Nice location and services. Great choice!!
9.7
A very good hotel, nice service, nice view and clean room with big balcony
9.4
Very nice hotel, peaceful, but swimming pool open at 9:00 a.m. It's a bit late for those who want to swim in the early morning. If swimming pool can open around 6:00 a.m. It will be great.
8.9
Good accomodation, good service except front staff. Especially the women one. Her service came with bad attitude. But other was perfect!!! The best of this place is comfy bed and great breakfast.
9.4
Fantastic place in the middle of UD
7.0
No umbrellas for guests even it was heavily raining. Door couldn't be locked.
10.0
Love everything here. Will definitely be back!
8.5
Good service and good location
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Based on
86 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business10
Couples20
Solo travel8
Family32
Friends getaway11
Rating Result
Very Bad
2
Bad
5
Average
8
Very Good
33
Extraordinary
38
Justice M
SH¡T HOUSE
Arrived 5:00pm, checked in and given key to the room, walked up the stairs, cleaning lady stops me at the door, "SORRY, NO CLEAN YET" - so close yet so far. Back to the lobby for a 45 minute wait and free cup of bad coffee. One wonders how reception gave the key to a customer who's room wasn't ready. Shrug - This is Thailand. Third night came home late 1am.. ready to catch some zzzz's. Arrived to see the room next to mine was having a party. Must of been 10+ people in one room, loud music and drinking and screaming and carrying on. Guests who did not give a sh¡t about anyone else in the hotel. And the hotel staff care even less. Noise really carries in this hotel so bring your earplugs or maybe a bullet to blow your brains out. I waited till 3am and the party was still going. How is this acceptable ? Eventually after several complaints they gave me a key to a seperate room, do you think I felt like moving rooms at 3:00am? No. Eventually the party stopped at 4am. I gotta catch a flight in a few hours. Breakfast is un edible, they cook it early and sit it there all day. Food goes all kinds of nasty after sitting around for 5 hours. Their free tuk-tuk has NO SUSPENSION. If you don't have haemorrhoids you will after going on this thing. Service your vehicle already! Reception staff English is very poor. I speak a bit of Thai but still struggled. Newbies will be up sh¡t creek without a paddle at the Sh¡t House. 💩
Solo travel - Aug 23, 2017
fuzzface44
My Favorite Place to Stay In Udon Thani
Stayed here in July and loved the place. The place is off the beaten path of all the other hotels but it is well worth the peace and quiet you get by being here. It is the newest Hotel in Udon Thani and that makes it very comfortable. The pool is very nice and there is not a bad room in the whole place. Breakfast is good and dinner was good too.
Business - Aug 14, 2017
ureminnie
A gem of a find
Having found this wonderful hotel a couple of years ago, I thought I'd let people know how nice it is. The rooms are large, clean and appealing. The foyer offers complimentary tea, coffee and hot chocolate, as well as a variety of snacks. The staff are helpful and attentive. The pool overlooking the lake is just charming. I particularly like the beds at poolside allowing relaxation while watching your children play. Breakfast is buffet form, with a variety of different cuisines to try. It's simple decoration is pleasing to the eye and while a little away from central Udon Thani and the wonderful night markets and food courts, a Tuk tuk service is provided by the hotel for 50 baht a trip.
Family - Aug 5, 2017
trevorthailand
great hotel restaurent service and customer care appalling
Stayed at this hotel several times rooms great pool , wi fi , even breakfast etc etc Decided to stay at hotel and eat in evening at the restaurent service and bills are very tardy at best . There was childrens party on lawn outside it started to rain and they all moved into restaurent we were moved outside in rain not totally covered , service was appaling mixed up dishes , forgot orders and constant complaints as know one cared ended up getting manager who was not up to it at all trying to come up with excuses terrible sad really as the rest of hotel is good , very frustrating .
Family - Jul 24, 2017
BattyinThailand
BAD RECEPTION STAFF
Im realy annoyed about this hotel. I love the rooms, the wi fi is great, the breakfast is good, they have an amazing pool but one or two of the reception staff are so rude it has killed both of my 2 stays here. First time I booked with Booking.com and paid in advance to secure the room as there were only 2 rooms left. You can sometimes pay in advance with booking.com. On checking in they told me i hadnt paid yet. I asked them to check and this rude woman at reception said "I dont need to check, booking.com is always pay on arrival". I explained thats not always the case and if she checks she will see i have paid but it fell on deaf ears. It was late, they wouldnt listen, so i had to pay cash figuring i would have better luck with a manager the next day. The next day, despite showing them the PDF email from booking.com showing i had paid in full and even logging onto my on-line banking and showing them the EXACT amount for the hotel room being charged to my debit card they wouldnt have it and insisted the debit card was an authorisation to secure the booking and no money ahd left my account. I called my bank in America, out the phone on loud speaker and got through to someone who confirmed the money had left my account and had been paid in full. This still wasnt enough! It took until the very last day to get my cash back after they called Booking.com which I asked them to do in the first place! The second stay - we had to change rooms on day three. If we need to change i said, could we get a high floor with a view? No problem she said, we will swap you over tomorow. The next day we went out and came back at 3.15pm to be told our room was not ready yet and we would have to wait 30 minutes. What kind of hotel forces you to check in at almost 4pm because your room isnt ready? There was no "sorry, no idea why this has happened but they havent cleaned the room yet, please wait 30 minutes, could i get you coffee" nothing like that, just a rude "rome isnt ready for 30 minutes". I wasnt happy and asked for another room but each time i asked, the woman pretended not to here me. I was literally shouting EXCUSE ME at one point but she continued to ignore me. This is a nice hotel but you dont get that authentic 'Thai smile experience' here not with one or two rude staff like that who refuse to listen to there customers and mess up easy tasks. I should say the rest of the reception staff are lovely, very polite and sweet. There are one or two real dragons here though and they ruined my stay!!!
Couples - Jun 24, 2017
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Hotel facility

Description

Hotel policy

  • Public Facilities
    • Parking
    • WiFi in public area
    • Restaurant
  • Hotel Services
    • Tours
    • Luggage storage
    • 24-hour security

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 12:00 PM

    Location
    Brown House Hotel is located in area / city Nong Bua.

    The hotel has a very good location, also near the Udon Thani International Airport (UTH), which is only 3.41 km away.

    There are plenty of tourist attractions nearby, such as UD Town within 1 km, and Central Plaza Udon Thani within 1.27 km.

    About Brown House Hotel

    When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Brown House Hotel provides a pleasant accommodation for your stay.

    Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

    Savor your favorite dishes with special cuisines from Brown House Hotel exclusively for you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    Brown House Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

    Enjoy luxurious treats and incomparable experience by staying at Brown House Hotel.

    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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