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  6. Diamond Residence Ratchada Hotel

Diamond Residence Ratchada Hotel

Hotel
96 Soi Udomsuk, Sutthisarn Road, Huaykwang, Ratchadaphisek, Huai Khwang, Bangkok, Thailand, 10310
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In-Room Amenity
In-Room Amenity
Bathroom
Guestroom View
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Impressive
8.3/10
According to 196 guests
Based on 112 traveler reviews
Parking
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Muang Thai - Phatra Complex Building
(0.25 km)
Mansion 7
(0.74 km)
Huai Khwang MRT Station
(0.98 km)
Suthisan Market
(1.22 km)
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Review by Traveloka users
Review

Based on 90 reviews

8.3
Impressive
Fantastic
32
Very Good
127
Satisfying
20
Average
17
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
8.8
- Backpacking
It is good. The price is cheap Near MRT Sutthisan and have a shuttle bus.
8.5
- Shopping & Culinary
I feel comfortable when I stayed there
9.4
- Shopping & Culinary
Clean room, big, staff helpful. All ok.
5.4
- Business travel
Not polite staff and not professional hotel
8.7
- Romantic Vacation
Only room a/c not so cool and lobby cafe close so early
8.5
- Business travel
Nice and clean hotel, good service.
6.4
- Shopping & Culinary
Location: Not far from MRT. Free shuttle to MRT Room: Clean room, but have a rust in the bathtub. Staff: Some staff is not friendly.
8.8
- Romantic Vacation
Good location! They provide shuttle to MRT which is good and food is ama
8.5
- Business travel
It is great and comfortable to go.
9.1
- Romantic Vacation
The best choice of hotel in bkk.
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Based on
112 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business9
Couples40
Solo travel23
Family9
Friends getaway22
Rating Result
Very Bad
5
Bad
16
Average
32
Very Good
41
Extraordinary
18
AungMyo S
It needs to improve hospitality
I was there for couple of nights last week with not happy at all. Firstly, staffs must change to improved their attitude, try to more polite and helpful (some housekeeping staffs are good) especially those from front desk and restaurant. Rooms are clean and quite a good space but wall are so thin and you can hear the noise from your neighbour even water running in the bathroom. Aircon is good, water pressure fine though no amenities are provided in the bathroom except soap and shampoo. Bed is good,wifi good,lift good but staffs must behave hospitality to all guests. Most disappointed thing I have had is I been rung and asked whether leave or stay from the reception at 12 noon sharp, I feel that meant must get out not later than 12:00 as check out time. Personally, I will never stay there again. one is enough even though location is not that bad(15 mins walk to MRT).
Solo travel - Jul 12, 2017
aleecha
It is ok for 1-2 nights
I stayed only 1 night here, which is ok. The room size is good, the bed is not that comfy. Hard for me to sleep. The pillows are too hard to lay on. The bathroom is also fine and clean. The restaurant, small restaurant but very good. This is recommended. the staff is very nice and friendly. Full of service minded. The food is very tasty. You must try. The price is also very reasonable. There's fitness room provided. There's a shuttle (golf cart) from/to the MRT (Suthisarn station) or you can also walk takes only 3 minutes.
Couples - Apr 28, 2017
Eric W
Poor/inconsistent customer service & not accommodating
Warning, when ordering food be wary of one of the younger female staff overcharging you for prices that don't reflect the menu prices. Took me 3 times to realize I had been inconsistently scammed. I had to complain. One of the kind elderly staff, paid out of her own pocket, to buy us the same dish for free out of sympathy. We kindly refused as it was not her fault, but the scammer's. When ordering a taxi to pick me up, my thai gf requested one the day before and it was settled. But next day I was alone and was told to take the golf cart shuttle to find my own taxi blocks away from the hotel, no assistance whatsoever. When my thai gf was with me, however, the taxis always were brought directly to the hotel via the lobby staff's request. 2/3 the staff are unfriendly and sometimes outright rude with their responses. There's no point in trying to ask for basic amenities as they are reluctant to be of service. Don't bother complaining about anything unless you want the lobby to instantaneously give you the cold shoulder. Both a few of the female and male staff at the lobby almost instinctively seem to be trained to give "no" as an answer and without any smile or kindness at all. Felt very uneasy while staying there, and expected at least slightly better customer service for staying there an entire month. Some rooms are much cleaner and have the standard amenities; while other rooms are missing items, or don't work at all. Wifi 3/4 of my month stay barely worked, or didn't work at all. Calling them to ask to fix it took 2-3 days before any resolution; even went as far as to ask to change rooms and they demanded to know my room number first, and then denied my request.
Couples - Apr 23, 2017
ProTraveler54
Good Residence/Location
In the month of January 2017 I lived here for a month. It is close to the underground and several outdoor markets which have breakfast in the morning turning into clothing and stuff mid-day and dinner food in the evening. I took most of my meals in the markets. Starbucks and McDonalds are nearby as well if that is your thing. The tub in the room is useless. They ought to take the tubs out and put in showers. The tubs are a poor choice. Having said that for the price I had no problems. I was treated well. I use the small laundry fluff and fold just outside the lobby. They did a great job at a fair price. WiFi in the hotel was spot on 95% of the time. I would visit there again. In full disclosure I did not choose this hotel, it was set up for me by the principle interest of my trip. It worked well and I cannot be harsh. In Thailand the spirit is flow with, mellow, so be mellow. If you have a location interest or want something plush go there. I really enjoy the Thai spirit.
- Mar 30, 2017
ZoePhil
Disappointing
This hotel looks ok to begin with but the area around isnt great. If i was travelling on my own i wouldnt feel safe. The staff were ok. Our bathroom needed a good clean and there was a stain on the ground when we arrived and i didnt even want to step in the bath. Pretty noisy too with lots of work being done on rooms around us. Not sure why the would put us beside rooms that were being worked on. Wouldnt go back
Friends getaway - Dec 12, 2016
See other reviews
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. see more

Hotel facility

Description

Hotel policy

  • Public Facilities
    • Elevator
    • Parking
    • Restaurant
  • Hotel Services
    • 24-hour Receptionist
    • Laundry service
  • General
    • Smoking area
    • Terrace
  • Sports and Recreations
    • Fitness
  • Food and Drinks
    • Breakfast with surcharge
  • Transportation
    • Area shuttle
  • Connectivity
    • Free WiFi

      Location
      Staying at Diamond Residence Ratchada Hotel is a good choice when you are visiting Huai Khwang.

      The hotel has a very good location, also near the Don Mueang International Airport (DMK), which is only 14.29 km away.

      The hotel is located only 3.03 km away from Mo Chit BTS Station.

      This hotel is very easy to find since it is strategically positioned close to public facilities.

      About Diamond Residence Ratchada Hotel

      Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Diamond Residence Ratchada Hotel.

      The hotel’s fitness center is a must-try during your stay here.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Savor your favorite dishes with special cuisines from Diamond Residence Ratchada Hotel exclusively for you.

      Diamond Residence Ratchada Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

      With all facilities offered, Diamond Residence Ratchada Hotel is the right place to stay.

      You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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