1. Hotel
  2. Thailand(16,024 hotel)
  3. Phuket(2,173 hotel)
  4. Mueang Phuket District(932 hotel)
  5. Kata(161 hotel)
  6. Sugar Marina Resort-NAUTICAL-Kata Beach

Sugar Marina Resort-NAUTICAL-Kata Beach

Resort
2/4 Kata Noi Road, Kata Beach, Muang, Kata, Mueang Phuket District, Phuket, Thailand, 83100
Exterior / Building
Swimming Pool
Lobby
Lobby
Swimming Pool
See all photos
Impressive
8.3/10
According to 18 guests
Based on 339 traveler reviews
Parking
Swimming Pool
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Kata Noi Beach
(0.83 km)
Kok Chang Safari Elephant Trekking
(1.50 km)
Dino Park Mini Golf
(1.77 km)
Kata View Point
(1.80 km)
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Review by Traveloka users
Review

Based on 11 reviews

8.3
Impressive
Fantastic
3
Very Good
11
Satisfying
3
Average
1
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
8.5
- Family vacation
Ok clean and comfortable to stay in vocation
9.7
- Family vacation
Good service and very comfortable. near kata beach 300m.
6.9
The room was not clean enough. I could not walk barefoot. Staff offer for cleaning, not for room changing.
9.3
- Family vacation
Staffs are very nice room is clean
6.7
- Family vacation
The room is not clean and very dusty. The rest is good.
Translated by Google
8.4
- Romantic Vacation
Kindly reserve the pool, but not the pool. But on the ground floor as well. It's a little secret.
8.3
- Romantic Vacation
Not as clean as it should be Service
7.5
Hotel near Kata Beach is a 3-minute walk and a 10-minute walk from the parking lot, 10 minutes into the city, 3 times in the rain, 3 times in the rain, soft bed, but the floor may be sticky. And the mats lend to the sea very well.
8.5
- Shopping & Culinary
Clean rooms, short walk to the beach. Parking is a little less
9.3
- Romantic Vacation
I like everything except the hotel entrance is not safe, but the high soft bed, good service. In the refrigerator replenished daily. Swimming pool, beautiful The service is fairly good Beautiful corner The peak is not toilet Tub with sliding doors Turned out my bed For many couples, Bright room with shower and bath tub did not have a horrible soap, shampoo bottle now. Do not be scared out If one had to choose a hotel here.
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Based on
339 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business0
Couples163
Solo travel25
Family60
Friends getaway55
Rating Result
Very Bad
9
Bad
15
Average
39
Very Good
125
Extraordinary
151
Mila L
Damp problems
Some people in the comment section seemed not happy with the customer service which I find surprising but understandable. When we first checked in, they had our name written already in the papers. We arrived at 1pm so we were prepared to wait for awhile. An hour later we asked for our room and they started looking for the papers again and asked to see the hotel.com confirmation and took a photo of it? Seemed a bit unorganised partly because of the language barrier. Some of the staff members spoke good English and some struggled a bit. In the meantime while waiting for our room the staff invited us to join in with their traditional festive day. We got to make our own Krathongs which we later in the evening sent to the sea to bring us luck. Great little add to our holiday. :) We had booked this hotel 8 months prior arrival and paid only around 35 pounds a night. We knew it was a 3* hotel, but still.. The hotel was a let down, looking a little tired and unkept. The cleaning of the room was done with minimal effort and unfortunately our room had damp problems with wet bed sheets and a damp smell which the hotel tried their best to cover with air fresheners. After the week all our clothes were damp and creased as well. The climate is what it is so we understand that it's not completely the hotel's fault. Obviously the marketing photos have been taken when the hotel was new so they might appear to be a little misleading to what it really is. The room itself was very spacious and the design pleased our eyes. With all that space in the room it was surprising that the wardrobe space was non existent. It was a small issue for us since we are travelling for another 3 months. Safety box wasn't bolted or wired to anything so it kind of defeats the object.. We would have wanted to use it but managed without. The pool area is located right next to a busy road and parking lot. We ended up not using the pool at all during our 7-day stay. Personally I wouldn't book a pool access room in this hotel since it lacks privacy and doesn't look exactly very cosy. If you have the money, DO book the pool view room. We were facing trees and a little road and there was nothing to look at to keep you entertained at night. Couldn't even see the clouds.. :) I was eager to finally check out from the hotel and when we did, the hotel offered us a free ride to our next hotel (Sugar Marina Surf). We found the that extremely helpful and polite for them to offer that. The driver worked for the hotel and couldn't look miserable enough. We didn't complain though, since getting the free ride! Soon as we arrived to our next hotel we figured out that we forgot all of our shampoos to Sugar Marina Nautical. Either Sugar Marina Surf or Nautical did a great job handling the situation. In half an hour our shampoos were personally delivered to our hotel. Just wow. :) All in all, if you stay here be prepared for staying in an extremely damp room with lots of Russians staying in here. Not hotel's fault since Russians seem to be in every corner of Phuket nowadays.
Couples - Nov 11, 2017
Chris S
BOOKING.COM
Please do not book this hotel through Booking.com. I made a reservation and 5 minutes later i realised that i had put the wrong dates in. The Hotel will not change the dates and neither will Booking.com. I have been told that i will have to cancel the booking resulting in losing my £663 and then rebook the new dates and pay another £663. I have now sending lots of e mails and getting no where.
Solo travel - Sep 24, 2017
kavvya a
The place is fine , the staff is very rude
We stayed here for 1 day when our other hotel was not available. The place is good. I did like the room and their breakfast . However the staff was super rude which made the whole experience a not so happy one. I have no reason what they had an issue with but it appears as if they just didn't want us there . I am obviously not going back there !
Couples - Sep 16, 2017
Jessica K
Love it! Convenient too!
Great location for beach, bars, convenient stores and restaurants. Great service too! I have stayed in two different themes of their hotels, Nautical and Surf. Both satisfied my needs! Thanks for everything!
Couples - Sep 14, 2017
ManmohanPaul
SUPERB
Good property to stay at KATA.. I stayed top floor with partly view of beach. Very good room very neat & clean also nice bathroom. Again staff is also very cooperative speaks & understand English. Breakfast is also good , bakery items are plenty in variety. Altogether wonderful stay in first week of Aug 17.
Family - Aug 9, 2017
See other reviews

Hotel facility

Description

Hotel policy

  • In-room Facilities
    • Bathrobe
    • Bathtub
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Minibar
    • Refrigerator
    • Separate shower and tub
    • Shower
    • TV
  • Hotel Services
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Limited hours room service
    • Luggage storage
    • Tours
  • Public Facilities
    • Parking
    • Elevator
    • Restaurant
    • Room service
    • WiFi in public area
  • Food and Drinks
    • A la carte dinner
    • A la carte lunch
    • Buffet breakfast
  • Things to Do
    • Beach towel
    • Fitness center
    • Outdoor pool
  • Sports and Recreations
    • Fitness
  • Shuttle Service
    • Airport transfer with surcharge
  • Business Facilities
    • Computer station

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 12:00 PM

    Location
    Staying at Sugar Marina Resort-NAUTICAL-Kata Beach is a good choice when you are visiting Kata.

    This resort is very easy to find since it is strategically positioned close to public facilities.

    About Sugar Marina Resort-NAUTICAL-Kata Beach

    When staying at a resort, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Sugar Marina Resort-NAUTICAL-Kata Beach provides a pleasant accommodation for your stay.

    Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

    The resort’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from Sugar Marina Resort-NAUTICAL-Kata Beach exclusively for you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    Get precious and unforgettable moment during your stay at Sugar Marina Resort-NAUTICAL-Kata Beach.

    You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
    Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.





    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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