Top High Airport Link Hotel

Friendly staffs. Clean room. Good services. Near BTS Quite far away to Pratunam market (still has tuk tuk to bring you there) I’ll come back to stay 💕

The location is good but the hotel area is really bad. Helpful and friendly staff

Staff friendly and helpful. Hotel near by bts but a bit dangerous because need pass through train track.

everything was good except they impose additional charge for the extra person like 600 baht for the third person one night. only 3 persons for 1 rooms. so how if the parents bring their children to stay at the hotel? anyway, were willing to stay at this hotel when come to bangkok anytime just don't be so strict charging additional cost to the extra person staying

The location is good but the hotel area is really bad, especial the way go to the hotel. It looks like you have to pass the slumdog before get in to Hotel. As checking, they will ask client to full fill their form with has term time of check in/out. If you ask late check out, they will charge you 300thb.

The room is so good and comfortable. The service is so good, staffs are friendly. The location is near to bts station, can walking around 6 mins. But not recommended to walk if you bring a lot of stuffs or luggages.

Helpful and friendly staff. Room's noise isolation was not very satisfactory. i could hear whenever the person next door opened or shut the door. Literally not very much private.

Hotel is good close to Phaya Thai station. Their shuttle service is quite good and their cleaning staff is good. However the extra services provided for customer experience does not add any credit to to the hotel. 1) Taxi service outside by Mr Anath- He dupes customers of money and charges very high fees and quotes high rates at everything and often complicate the solution to extract more money .eg cruise dinner is available at 1000 bahut but he will charge 1500-1600 baht for the same .Another instance is of transporting to Pattaya at 2000 baht when we can do the same at 150 baht / person .I would recommend reprimanding him for his actions as it adds bad name to the hotel 2) Massage Centre - We fixed a timing with the massage center and when we reached ,she asked us to wait as there were some walk in customers available which was not at all professional .We took off that day and took massage elsewhere. On last day we took the full body massage from them and it was not good. They just wasted my time and money .Throughout they were talking to each other and leaving to talk to customers.So Don't fall in the trap of old lady charm and the ambience as you are better off elsewhere for sure. 3) Staff - I found the night staff quite supporting and helping. The morning staff was very strict in their policies and would not even wait for 3 min at 12 :10 pm for me to decide whether we want to extend our stay irrespective of having multiple free rooms . They sweetly threatened us with a 300 baht fine and told that they don't want to charge us . Kindly note that we did not even receive a call for checkout in the morning and it is only when we went down for some work that they informed us that we need to checkout in next 10-15 min. Morning staff is strict and play strictly by the rules and not careful about customer experience. On the other day night staff was quite supportive. In nutshell ,it is a good hotel with good amenities but their management of services needs to take a review. I would like the hotel to revamp as they have great potential to be better.

Very great place for me at the first time visiting Bangkok. The hotel has amazing decor, clean room and especially the very friendly and polite staff. They also have shuttle bus to take and pick me up at BTS phayathai and Familymart near the main street to go to Platinum mall. Moreover, the very tasty food also please me. Spending 3 nights here was be a wonderful memory. I will comeback here in the next time going to Bangkok. I love you guys!

All about this hotel was incredible. You have to try staying at this hotel. All staff was friendly and helpful, big thanks to the lady that I forgot the name (upon my check in) and mr. Shiva for the amazing hospitality. I'll recommend to my friends staying here. See you another time top high!