Top High Airport Link Hotel

The room is so good and comfortable. The service is so good, staffs are friendly. The location is near to bts station, can walking around 6 mins. But not recommended to walk if you bring a lot of stuffs or luggages.

Helpful and friendly staff. Room's noise isolation was not very satisfactory. i could hear whenever the person next door opened or shut the door. Literally not very much private.

Hotel is good close to Phaya Thai station. Their shuttle service is quite good and their cleaning staff is good. However the extra services provided for customer experience does not add any credit to to the hotel. 1) Taxi service outside by Mr Anath- He dupes customers of money and charges very high fees and quotes high rates at everything and often complicate the solution to extract more money .eg cruise dinner is available at 1000 bahut but he will charge 1500-1600 baht for the same .Another instance is of transporting to Pattaya at 2000 baht when we can do the same at 150 baht / person .I would recommend reprimanding him for his actions as it adds bad name to the hotel 2) Massage Centre - We fixed a timing with the massage center and when we reached ,she asked us to wait as there were some walk in customers available which was not at all professional .We took off that day and took massage elsewhere. On last day we took the full body massage from them and it was not good. They just wasted my time and money .Throughout they were talking to each other and leaving to talk to customers.So Don't fall in the trap of old lady charm and the ambience as you are better off elsewhere for sure. 3) Staff - I found the night staff quite supporting and helping. The morning staff was very strict in their policies and would not even wait for 3 min at 12 :10 pm for me to decide whether we want to extend our stay irrespective of having multiple free rooms . They sweetly threatened us with a 300 baht fine and told that they don't want to charge us . Kindly note that we did not even receive a call for checkout in the morning and it is only when we went down for some work that they informed us that we need to checkout in next 10-15 min. Morning staff is strict and play strictly by the rules and not careful about customer experience. On the other day night staff was quite supportive. In nutshell ,it is a good hotel with good amenities but their management of services needs to take a review. I would like the hotel to revamp as they have great potential to be better.

Very great place for me at the first time visiting Bangkok. The hotel has amazing decor, clean room and especially the very friendly and polite staff. They also have shuttle bus to take and pick me up at BTS phayathai and Familymart near the main street to go to Platinum mall. Moreover, the very tasty food also please me. Spending 3 nights here was be a wonderful memory. I will comeback here in the next time going to Bangkok. I love you guys!

All about this hotel was incredible. You have to try staying at this hotel. All staff was friendly and helpful, big thanks to the lady that I forgot the name (upon my check in) and mr. Shiva for the amazing hospitality. I'll recommend to my friends staying here. See you another time top high!

Pretty convenient for those who plan to take bangkok subways as your main transportation. its located on the last airport link line, so you just came directly from svn airport. Actually, for BKK Subways I would say since you hit it one you can reach to every station, bts MRT A/P link it's all connected. Only one pros. This hotel is located too far from main street you have to call them every time you need a pick up*, but this service only operated till midnight, even it's a walking distance but not recommend because it's construct worker site along the way. (Make sure your cell can call Thai number)

Very friendly and helpful staff, hotel environment and cleanliness is very good. everything in good condition. I love to spend my time at the swimming pool there

Good for service and friendly staff

Kamar bersih, pelayanannya baik tiap hari kamar selalu dirapihkan dan handuk diganti air minum selalu diisi ulang. Disediakan fasilitas tutuk gratis dari depan hotel ke pasar Pratunam, dekat dengan BTS, Akses ke BTS bisa lewat pintu belakang hotel pinggir rel. BTS Phaya thai ini terkoneksi ke suvarnabhumi airport saja. Jika dari Don Muang airport no choice menggunakan taxi. Receptionis ramah dan informatif. Saat check-out dibantu untuk pesan grab ke bandara. Walau di depan lobby hotel tersedia taxi juga tarif bisa nego. Jika pergi ber 4 mau ke Pataya dalam 1 hari saran saya bisa sewa taxi sedan 1 hari Full day dari depan lobby hotel dengan tarif 2500 bath sudah termasuk BBM dan tol, Uang makan supir dan dapat mengunjungi semua tempat wisata di pataya sesuka kita dan drivernya sangat ramah.

Hotel yg nyaman dengn harga terjangkau, receptionisnya smuanya ramah, hotelnya bersih, lokasi strategis dekat dengan pasar Pratunam, Paragon mall. Recommended hotel ini kalau liburan ke Bangkok.