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Desert Palms Hotel & Suites
Hotels
8.7
/10
Very Good
2,050 reviews
What Guests Say About Their Stay
MARIA
10.0
/ 10
Walking distance to Disneyland, the reason for our trip. Employees were super nice and attentive. AC and electronics in room worked great! Rooms were clean. Breakfast was great and convenient. Beds were a little soft to my liking but was able to sleep fine. Only thing My family and I were not big fans were of the food services they offered as in the restaurants downstairs, the taste/flavor was just not there for us.
David
10.0
/ 10
Big, spacious rooms, very clean facilities. The kids enjoyed the complimentary breakfast each morning. 10 min walk to Disneyland Park. Would stay again!
Alejandro
10.0
/ 10
Room service options and delivery were great. You are also right next to a 7-11 and a mini mart (you can instacart as well) so you literally have everything you need in one place. Staff were friendly and helpful. They hold your bags up to 24hr if your checkout is before your flight. Walk to Disneyland is 10min or less depending on how fast you walk. Be aware the west coast has much snobbier guests and tourists than Disney World. People walk sporadically and stop all over the place but get mad if you pass them.
In the Area
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631 W Katella Ave, Orange County, California, United States, 92802
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Read More
Available Room Types in Desert Palms Hotel & Suites
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What's around Desert Palms Hotel & Suites
631 W Katella Ave, Orange County, California, United States, 92802
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Discover More About Desert Palms Hotel & Suites
Location
Staying at Desert Palms Hotel & Suites is a good choice when you are visiting Orange County.
About Desert Palms Hotel & Suites
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Desert Palms Hotel & Suites.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Desert Palms Hotel & Suites is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Desert Palms Hotel & Suites is the right place to stay.
All facilities in Desert Palms Hotel & Suites
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Wedding service
- Luggage storage
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee/tea in lobby
- Elevator
- Smoke-free area
- Safety deposit box
Business Facilities
- Conference room
- Meeting rooms
- Business center
- Conference rooms
General
- Parking
- Banquet
- Parking (surcharge)
Nearby Facilities
- Souvenir shop
- ATM/Banking
Things to Do
- Outdoor pool
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Desert Palms Hotel & Suites
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Self parking fee: USD 30 per night (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property uses a grey water recycling system
An adult age 18 or older must assume all liability for the booking. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Desert Palms Hotel & Suites | 196 |
Number of floors in Desert Palms Hotel & Suites | 5 |
Another facilities in Desert Palms Hotel & Suites | Laundry service, Tours, Multilingual staff, Wedding service, Luggage storage |
Frequently asked question in Desert Palms Hotel & Suites
What are available facilities at Desert Palms Hotel & Suites?
There are top facilites at Desert Palms Hotel & Suites such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Desert Palms Hotel & Suites?
The standard check-in time at Desert Palms Hotel & Suites is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Desert Palms Hotel & Suites provide breakfast?
Yes, Desert Palms Hotel & Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Desert Palms Hotel & Suites?
Desert Palms Hotel & Suites is a 3.0-star hotel.
How many floors does Desert Palms Hotel & Suites have?
Desert Palms Hotel & Suites has 5 floors.
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More Reviews from Other Guests in Desert Palms Hotel & Suites
Overall Ratings & Reviews Desert Palms Hotel & Suites
Traveloka (1)
Other sources (2,049)
8.8
Very Good
From 2,049 reviews
Cleanliness
9.0
Room Comfort
8.8
Service and Facilites
9.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Desert Palms Hotel & Suites
Number of reviews per page
20
40
Top reviews
MARIA
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Walking distance to Disneyland, the reason for our trip. Employees were super nice and attentive. AC and electronics in room worked great! Rooms were clean. Breakfast was great and convenient. Beds were a little soft to my liking but was able to sleep fine. Only thing My family and I were not big fans were of the food services they offered as in the restaurants downstairs, the taste/flavor was just not there for us.
Read More
Audrey
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Appreciated the very close walk to the parks (took five minutes or so) as well as close access to convenience stores for forgotten items. Also appreciated the free breakfast (the kids loved making waffles each morning), the pool area, and the microwave and fridge in the room. Granted, we didn't spend too much time in the hotel since the majority of our time was spent at the parks, but it had all that we needed. Would definitely stay again.
Read More
ELIZABETH
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Walkable to Disneyland Resort.
Margaret Shuk-Man
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Well managed from front desk to daily maintenance. Good breakfast
Suzanne
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Love the location and easy walk to Disneyland--you don't even have to cross a street. I also love the suite with two rooms for more privacy. The breakfast being included is also a wonderful addition. The price is also reasonable and a good value. We have stayed there before and would return. Areas for improvement: One of the rooms has the air conditioning in it so when the door is closed that room gets cold and the other room is too warm. The cold room has one thin blanket so we always have to ask the desk for another one (or two). Also, one room has a window into an atrium that has a light that shines all night directly into the window. Even when the shudders are closed it is still really bright.
Read More
Gerardo
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great hotel will definitely try and stay here again. The kids love it
Joshua
Friends and Family
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Good area, convenient to the park, however, our beds were bad. Quite stiff and uncomfortable with butcher paper sheets. Maybe we just got some bad beds.
Verified traveler
Friends and Family
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Hotel accomodations good, hotel amenities mediocre...Bed was comfortable and the pool was clean. Our room floor smelled like diarrhea even though I reported it. The smell never improved despite maid service. The room's bathroom is a nice size and the walk in closet is a plus. Breakfast is sort of gross and bland and gets borring because they serve canned fruit cocktail, powdered eggs, and frozen sausages every day, but other people seemed to think it was ok. Overall the hotel and breakfast menu could use a bit of a refresh but the staff was friendly and you can see their efforts to keep the facility clean.
Read More
Alicia
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great customer service.
I didn’t like that the toilet paper was not restalked and the hair dryer was not working.
Lacy
Leisure Family
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I was frustrated as I booked a 2 bedroom 2 bath suite and was given 2 adjoining rooms. Normally this would not be a big deal except it was me my husband and 4 minors. The reason I booked the room I did was there is only 1 door to the hall. I explained to the staff my concern and the lady at the front was very dismissive of my concern with having 2 doors accessing the hall. Also the rooms we were given were street side with no blackout curtains so it never got fully dark in the room the shutters were broken. It was very loud both nights.
Read More
David
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Big, spacious rooms, very clean facilities. The kids enjoyed the complimentary breakfast each morning. 10 min walk to Disneyland Park. Would stay again!
Erendira
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Helpful and friendly staff. Very clean.
Alejandro
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Room service options and delivery were great. You are also right next to a 7-11 and a mini mart (you can instacart as well) so you literally have everything you need in one place. Staff were friendly and helpful. They hold your bags up to 24hr if your checkout is before your flight. Walk to Disneyland is 10min or less depending on how fast you walk. Be aware the west coast has much snobbier guests and tourists than Disney World. People walk sporadically and stop all over the place but get mad if you pass them.
Read More
Annabelle
Leisure Family
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The entire property is nice and clean. I like the room and lobby. The restaurant is convenient.
Only drawback is the parking charge. Also i was told they will email me my receipt but havent received it. I was charged $70 for parking but total amount charged on my acct was $120
Daniel
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Enjoyable stay, fast check in and easy check out. The only issue was the AC in our room did not work properly. The room was 80 degrees on a California summer day. We went to the front desk they did send maintenance quickly which he changed the filter but after that still didn’t work. When we arrived the room smelled like humidity and was scorching hot. Once we turned the ac on it didn’t work after 3 hours being in the room. If you’re only planning to stay just to sleep this is a good option.
Read More
Nancy
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Super close to Disney, great breakfast and super nice staff . Only issue was one of the beds mattresses was too soft, needs to be replaced.
Spacious rooms and very clean.
Debbie
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Needs more parking
Vanessa
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I really enjoyed my stay here. Rooms were nice and clean, the room service options I ordered were delicious, and the walk to Disneyland was just a few blocks. Another huge plus was that we were able to check in early upon arriving at noon (although I know this is based solely on availability). Everything was really great for the price!
Read More
Daniel
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Everything was perfect for my family and I! Thanks so much!
Stefanie
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The hotel was very clean, the breakfast was good, and we loved that we could walk to Disneyland and only have to cross one street
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Desert Palms Hotel & Suites
Traveloka (1)
Other sources (2,049)
8.8
Very Good
From 2,049 reviews
Cleanliness
9.0
Room Comfort
8.8
Service and Facilites
9.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Desert Palms Hotel & Suites
Number of reviews per page
20
40
Top reviews
MARIA
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Walking distance to Disneyland, the reason for our trip. Employees were super nice and attentive. AC and electronics in room worked great! Rooms were clean. Breakfast was great and convenient. Beds were a little soft to my liking but was able to sleep fine. Only thing My family and I were not big fans were of the food services they offered as in the restaurants downstairs, the taste/flavor was just not there for us.
Read More
Audrey
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Appreciated the very close walk to the parks (took five minutes or so) as well as close access to convenience stores for forgotten items. Also appreciated the free breakfast (the kids loved making waffles each morning), the pool area, and the microwave and fridge in the room. Granted, we didn't spend too much time in the hotel since the majority of our time was spent at the parks, but it had all that we needed. Would definitely stay again.
Read More
ELIZABETH
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Walkable to Disneyland Resort.
Margaret Shuk-Man
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Well managed from front desk to daily maintenance. Good breakfast
Suzanne
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Love the location and easy walk to Disneyland--you don't even have to cross a street. I also love the suite with two rooms for more privacy. The breakfast being included is also a wonderful addition. The price is also reasonable and a good value. We have stayed there before and would return. Areas for improvement: One of the rooms has the air conditioning in it so when the door is closed that room gets cold and the other room is too warm. The cold room has one thin blanket so we always have to ask the desk for another one (or two). Also, one room has a window into an atrium that has a light that shines all night directly into the window. Even when the shudders are closed it is still really bright.
Read More
Gerardo
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great hotel will definitely try and stay here again. The kids love it
Joshua
Friends and Family
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Good area, convenient to the park, however, our beds were bad. Quite stiff and uncomfortable with butcher paper sheets. Maybe we just got some bad beds.
Verified traveler
Friends and Family
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Hotel accomodations good, hotel amenities mediocre...Bed was comfortable and the pool was clean. Our room floor smelled like diarrhea even though I reported it. The smell never improved despite maid service. The room's bathroom is a nice size and the walk in closet is a plus. Breakfast is sort of gross and bland and gets borring because they serve canned fruit cocktail, powdered eggs, and frozen sausages every day, but other people seemed to think it was ok. Overall the hotel and breakfast menu could use a bit of a refresh but the staff was friendly and you can see their efforts to keep the facility clean.
Read More
Alicia
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great customer service.
I didn’t like that the toilet paper was not restalked and the hair dryer was not working.
Lacy
Leisure Family
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I was frustrated as I booked a 2 bedroom 2 bath suite and was given 2 adjoining rooms. Normally this would not be a big deal except it was me my husband and 4 minors. The reason I booked the room I did was there is only 1 door to the hall. I explained to the staff my concern and the lady at the front was very dismissive of my concern with having 2 doors accessing the hall. Also the rooms we were given were street side with no blackout curtains so it never got fully dark in the room the shutters were broken. It was very loud both nights.
Read More
David
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Big, spacious rooms, very clean facilities. The kids enjoyed the complimentary breakfast each morning. 10 min walk to Disneyland Park. Would stay again!
Erendira
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Helpful and friendly staff. Very clean.
Alejandro
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Room service options and delivery were great. You are also right next to a 7-11 and a mini mart (you can instacart as well) so you literally have everything you need in one place. Staff were friendly and helpful. They hold your bags up to 24hr if your checkout is before your flight. Walk to Disneyland is 10min or less depending on how fast you walk. Be aware the west coast has much snobbier guests and tourists than Disney World. People walk sporadically and stop all over the place but get mad if you pass them.
Read More
Annabelle
Leisure Family
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The entire property is nice and clean. I like the room and lobby. The restaurant is convenient.
Only drawback is the parking charge. Also i was told they will email me my receipt but havent received it. I was charged $70 for parking but total amount charged on my acct was $120
Daniel
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Enjoyable stay, fast check in and easy check out. The only issue was the AC in our room did not work properly. The room was 80 degrees on a California summer day. We went to the front desk they did send maintenance quickly which he changed the filter but after that still didn’t work. When we arrived the room smelled like humidity and was scorching hot. Once we turned the ac on it didn’t work after 3 hours being in the room. If you’re only planning to stay just to sleep this is a good option.
Read More
Nancy
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Super close to Disney, great breakfast and super nice staff . Only issue was one of the beds mattresses was too soft, needs to be replaced.
Spacious rooms and very clean.
Debbie
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Needs more parking
Vanessa
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I really enjoyed my stay here. Rooms were nice and clean, the room service options I ordered were delicious, and the walk to Disneyland was just a few blocks. Another huge plus was that we were able to check in early upon arriving at noon (although I know this is based solely on availability). Everything was really great for the price!
Read More
Daniel
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Everything was perfect for my family and I! Thanks so much!
Stefanie
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The hotel was very clean, the breakfast was good, and we loved that we could walk to Disneyland and only have to cross one street
Number of reviews per page
20
40