Hillside Crossing Nashville

air conditioning was not working room was 85 degrees … they refused to refund my money .. I had to book another room for the night. Talked to the manager today who was not there and they said the ac was working and they would not be refunding. They were not there an have no idea the state of the room.. garbage hotel .. groups of people outside as the 90 degree outside was cooler plus they were getting stoned low end hotel terrible conditions in a trashy area avoid this property like the plague

This hotel seems to have been recently renovated. And is super clean! Front desk staff was super friendly, security cameras everywhere. Bed could have been better. Area around the hotel is kinda sketchy. Fast access to downtown, broadway, or the airport. It did seem like there are 4 or 5 rooms on the side we stayed in that had people staying long term. They had houshold belongings setting on the sidewalk outside their respective doors. That made me very uncomfortable. All in all a good, clean place for a reasonable price.

I think the decor was good but when I got my room the tv didn't work and it always smelled like pot.

There was mold growing on the wall behind the side table, and I took pictures. I have a terrible cough and a sore throat I’m requesting payment in full

Hotel itself was decent. The neighborhood wasn't the best. There were police sirens throughout the night and dogs barking. Not the fault of the hotel.... However, they knocked on my door inconveniently during the mattress dancing session to verify who was in the room. Apparently they didn't finalize my check in... Also there was a giant thing on the back of a towel I grabbed that almost sent me into grand mal seizure with heart failure thinking it was a rat. Thankfully, it was just a hairball....

DO NOT BOOK HERE! This hotel was falsely advertised on Expedia. We were in unsafe situations at this hotel. We would not want anyone to be put in these situations.The swimming pool was not clean and full of slime and algae. Rooms were not clean, doors weren’t locking, bugs, baseboards coming off ect. This hotel is a permanent living facility. We had to leave for our safety and pay to book a new hotel for the week. This hotel should not be listed on Expedia for everyone’s safety.

It was a good stay. Structure wise, the door could be sealed a little better to lower outside noise.

I have been charged extra $128 and they say it wasn’t but it is showing on my account and has money frozen

Arrived later in day. Pleasant front desk clerk said a change over of computer systems made it difficult to find reservation. Entire group had feeling of being unsafe. After dropping bags & going to supper and entertainment next door, seated at patio furniture, witnessed a lady behaving erratically. Observed an suspicious exchange in the parking lot between a man on a motor bike and a person in an black vehicle. Some door locks broken on main floor of Building 4. No front desk staff after 11pm when we went to report. Pushed furniture in front of the door at night. All woken in the early morning by another lady screaming at a departing male about sexual acts. Attempts are made to keep area tidy but the floors were very dirty, accumulated dust in some areas, shower not clean. In a.m., noticed people living there in "rental" style-could see an accumulation of belongings inside and1st floor rooms had regular sized fridges. 1 person in our party approached to buy drugs. Pool was green and slimy-not swimmable. Online pictures misrepresent the state of this establishment. Each of the 4 couples went to report and asked to speak with manager. We're told manager away. Left after only one night. Still trying to get a refund or credit from the hotel. Expedia staff has been good. 2 positives - gym was impressive for this locale(didn't stay to use) & it was located next to the restaurant with good food and music.

We only stayed here one night out of our 7 day stay. It was unclean, unsafe and the advertising from Expedia was not correct. The pool was disgusting as seen on the photo. We left the hotel and had to pay another hotel for the remainder of the 6 nights in Nashville. Expedia needs to remove this long term/low income housing place off the choices list for Nashville.

Unsafe due to crime taking place in the building . This is not a hotel it’s a low income housing .

The location is quite noisy, the side on which we stayed was. The bedding indicated is not queen size, it was double and old school spring base, so much noise 🙄 Public transport options limited. Rooms a good size with unstocked kitchenette. Clean bathroom

Not able to check in, lobby closed after 11pm, just went to the hotel across the street

Our door (which lead outside) never fully sealed, as in there was a solid gap between door and frame. The lobby closed at 11 PM so we had to wonder around to find the outdoor stairs to get up.

Nothing about this place was as it was shown. No free breakfast. I would say more like apartments with some super sketchy tenants. Felt very unsafe.

Everyone was very kind and we were only seconds from broadway

I came late, personnel mentioned that room was given to a different client because it is pass midnight and that I would be charged cancellation fees. It was late night after 16 hour drive from NYC and I had to drive around to find me a room in a different hotel. Horrible experience as nobody called or notified me via email or text.

No hot water in shower, room smelt like pot.

They overbooked the entire hotel so when we went to check in they said they had no rooms available and double booked our room. They said it was because they changed booking systems over a month ago, but we reserved the hotel a week ago so you would think the errors in the system would be fixed by now. Our reservation also showed on their system so we are not sure why they would not call in advanced since they could see all the rooms were double booked. Luckily we were able to stay at a hotel across the street after driving 10 hours and finding out we had no room to stay in. Very unfortunate experience.

To much noise from the sound round rooms Should be some kind noise level around 10:00pm Also TV never work ask for batteries, never received them!