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Holiday Inn PHOENIX - CHANDLER by IHG, an IHG Hotel
Hotels
8.8
/10
Very Good
850 reviews
What Guests Say About Their Stay
Theresa
10.0
/ 10
Although I did not like paying an additional fee for parking in an unsecured lot, this is my only complaint about my stay at this Holiday Inn. The staff at the Chandler location were wonderful. A super friendly greeting every time I passed through the lobby. Any issues or concerns with my accommodations were addressed promptly and to my complete satisfaction. This is a great place to stay.
April Michele
10.0
/ 10
The front desk staff was wonderful, helpful and compassionate. The ladies were welcoming, personable and genuinely kind.
Richard
10.0
/ 10
My stay at the hotel was wonderful, the receptionist was so sweet and welcoming,i will definately be there again, over and over.
In the Area
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1200 West Ocotillo Road, Maricopa County, Arizona, United States, 85248
Main Facilities
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AC
Swimming Pool
Parking
WiFi
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Available Room Types in Holiday Inn PHOENIX - CHANDLER by IHG, an IHG Hotel
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What's around Holiday Inn PHOENIX - CHANDLER by IHG, an IHG Hotel
1200 West Ocotillo Road, Maricopa County, Arizona, United States, 85248
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Discover More About Holiday Inn PHOENIX - CHANDLER by IHG, an IHG Hotel
Location
Holiday Inn PHOENIX - CHANDLER, an IHG Hotel is a hotel in a good neighborhood, which is located at Maricopa County.
About Holiday Inn PHOENIX - CHANDLER, an IHG Hotel
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Get precious and unforgettable moment during your stay at Holiday Inn PHOENIX - CHANDLER, an IHG Hotel.
All facilities in Holiday Inn PHOENIX - CHANDLER by IHG, an IHG Hotel
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Things to Do
- Casino
- Outdoor pool
- Fitness center
Accessibilty
- Accessibility equipment
- Accessible parking
- Disabled access friendly
General
- AC
- Swimming pool
Food and Drinks
- Bar
Transportation
- Parking with surcharge
Connectivity
- Free WiFi
Public Facilities
- WiFi in public area
Hotel Services
- Laundry service
In-room Facilities
- TV
Nearby Facilities
- ATM/Banking
Sports and Recreations
- Tennis
Accommodation Policy & General Information in Holiday Inn PHOENIX - CHANDLER by IHG, an IHG Hotel
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 11:00
Pets that weigh less than 50 pounds are welcomed, with a maximum of 2 pets per room. Specific rooms have been designated as pet friendly. Pets must be friendly and crated while unattended. 100 nonrefundable fee
General Information
Popular Facilities | AC, Swimming Pool, Parking, WiFi |
Check-In / Check-Out Time | From 16:00 - to 11:00 |
Available rooms at Holiday Inn PHOENIX - CHANDLER by IHG, an IHG Hotel | 106 |
Number of floors in Holiday Inn PHOENIX - CHANDLER by IHG, an IHG Hotel | 4 |
Another facilities in Holiday Inn PHOENIX - CHANDLER by IHG, an IHG Hotel | Casino, Outdoor pool, Fitness center, Accessibility equipment, Accessible parking |
Frequently asked question in Holiday Inn PHOENIX - CHANDLER by IHG, an IHG Hotel
What are available facilities at Holiday Inn PHOENIX - CHANDLER by IHG, an IHG Hotel?
There are top facilites at Holiday Inn PHOENIX - CHANDLER by IHG, an IHG Hotel such as AC, Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Holiday Inn PHOENIX - CHANDLER by IHG, an IHG Hotel?
The standard check-in time at Holiday Inn PHOENIX - CHANDLER by IHG, an IHG Hotel is starting from From 16:00 while the latest check-out time is at Before 11:00
What is the star rating of Holiday Inn PHOENIX - CHANDLER by IHG, an IHG Hotel?
Holiday Inn PHOENIX - CHANDLER by IHG, an IHG Hotel is a 4.0-star hotel.
How many floors does Holiday Inn PHOENIX - CHANDLER by IHG, an IHG Hotel have?
Holiday Inn PHOENIX - CHANDLER by IHG, an IHG Hotel has 4 floors.
How many rooms are available at Holiday Inn PHOENIX - CHANDLER by IHG, an IHG Hotel?
Holiday Inn PHOENIX - CHANDLER by IHG, an IHG Hotel has 106 rooms in total.
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More Reviews from Other Guests in Holiday Inn PHOENIX - CHANDLER by IHG, an IHG Hotel
8.8
Very Good
From 850 reviews
Cleanliness
9.2
Room Comfort
9.2
Location
8.8
Service and Facilites
9.0
Sort by
Most Relevant
Preferences
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Traveler Reviews Holiday Inn PHOENIX - CHANDLER by IHG, an IHG Hotel
Number of reviews per page
20
40
Top reviews
Jeanine
2.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
DO NOT STAY HERE!! My new credit card that was only used at this Holiday Inn was hacked with several $500+ charges. I booked the first night through hotels.com, the next day i decided to stay another night so i called the front desk and she took my credit card info. The charges started the day after i checked out. I called and spoke with a manager, Heidi, and she was so rude!! She told me there was nothing she could do and wouldn't even let me speak. I tried giving her my room number thinking SHE would want to address an employee stealing customer card info but NOT AT ALL. HEIDI WAS EXTREMELY DEFENSIVE AND RUDE, SHE IS PROBABLY WHO TOOK MY INFO. BEWARE OF CARD FRAUD AND MANAGEMENT DOES NOTHING EXCEPT CUT ME OFF AND GET DEFENSIVE! SEEMS LIKE HEIDI IS RUNNING A SCAM!!!
Read More
La Verne
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
A great hotel and location.
Theresa
Business
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Although I did not like paying an additional fee for parking in an unsecured lot, this is my only complaint about my stay at this Holiday Inn. The staff at the Chandler location were wonderful. A super friendly greeting every time I passed through the lobby. Any issues or concerns with my accommodations were addressed promptly and to my complete satisfaction. This is a great place to stay.
Read More
David
Business
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Friendly, helpful staff makes the stay really enjoyable.
April Michele
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The front desk staff was wonderful, helpful and compassionate. The ladies were welcoming, personable and genuinely kind.
esthermarie
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Beautiful pool
James
Friends and Family
6.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Charged us $12 to park when the neighboring business (restaurants, etc) were free.
Margaret
6.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
It was quiet and nice but the tub had an serious drip and they had me wait for my room out in the pool area when it was 111 degrees.
Vance
6.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The first room I was put into was never cleaned after the last occupant. Also, charging for parking in the middle of a suburb with plenty of parking is just a money grab.
Richard
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
My stay at the hotel was wonderful, the receptionist was so sweet and welcoming,i will definately be there again, over and over.
Shelley
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The lady that checked us in was extremely friendly and really established a great tone for the stay
Jose
Leisure Family
2.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Nobody told me I was going to pay for parking I did not pay for parking even in Vegas plus that should be advertised when reservations are made so that you have a choice of looking for another place if you don’t like to pay for parking
Ken
Friends and Family
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Everything wasgreat.
Crystal
Leisure Family
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Great customer service. The manager was phenomenal.
Stephen
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
$12 to park. Another way to get more money from you
Jose
Business and Leisure
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Clean
Tanya
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
I did not like that breakfast was not provided. We were only staying one night and neither of us are big eaters so we left left to get a more affordable meal.
Marquis
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Spacious and peaceful. Great location.
Michael
Friends and Family
8.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Great customer service.
Sucked we had to pay extra for parking never had to at other properties
Joan
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Well maintained and great staff
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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8.8
Very Good
From 850 reviews
Cleanliness
9.2
Room Comfort
9.2
Location
8.8
Service and Facilites
9.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Holiday Inn PHOENIX - CHANDLER by IHG, an IHG Hotel
Number of reviews per page
20
40
Top reviews
Jeanine
2.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
DO NOT STAY HERE!! My new credit card that was only used at this Holiday Inn was hacked with several $500+ charges. I booked the first night through hotels.com, the next day i decided to stay another night so i called the front desk and she took my credit card info. The charges started the day after i checked out. I called and spoke with a manager, Heidi, and she was so rude!! She told me there was nothing she could do and wouldn't even let me speak. I tried giving her my room number thinking SHE would want to address an employee stealing customer card info but NOT AT ALL. HEIDI WAS EXTREMELY DEFENSIVE AND RUDE, SHE IS PROBABLY WHO TOOK MY INFO. BEWARE OF CARD FRAUD AND MANAGEMENT DOES NOTHING EXCEPT CUT ME OFF AND GET DEFENSIVE! SEEMS LIKE HEIDI IS RUNNING A SCAM!!!
Read More
La Verne
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
A great hotel and location.
Theresa
Business
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Although I did not like paying an additional fee for parking in an unsecured lot, this is my only complaint about my stay at this Holiday Inn. The staff at the Chandler location were wonderful. A super friendly greeting every time I passed through the lobby. Any issues or concerns with my accommodations were addressed promptly and to my complete satisfaction. This is a great place to stay.
Read More
David
Business
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Friendly, helpful staff makes the stay really enjoyable.
April Michele
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The front desk staff was wonderful, helpful and compassionate. The ladies were welcoming, personable and genuinely kind.
esthermarie
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Beautiful pool
James
Friends and Family
6.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Charged us $12 to park when the neighboring business (restaurants, etc) were free.
Margaret
6.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
It was quiet and nice but the tub had an serious drip and they had me wait for my room out in the pool area when it was 111 degrees.
Vance
6.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The first room I was put into was never cleaned after the last occupant. Also, charging for parking in the middle of a suburb with plenty of parking is just a money grab.
Richard
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
My stay at the hotel was wonderful, the receptionist was so sweet and welcoming,i will definately be there again, over and over.
Shelley
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The lady that checked us in was extremely friendly and really established a great tone for the stay
Jose
Leisure Family
2.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Nobody told me I was going to pay for parking I did not pay for parking even in Vegas plus that should be advertised when reservations are made so that you have a choice of looking for another place if you don’t like to pay for parking
Ken
Friends and Family
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Everything wasgreat.
Crystal
Leisure Family
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Great customer service. The manager was phenomenal.
Stephen
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
$12 to park. Another way to get more money from you
Jose
Business and Leisure
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Clean
Tanya
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
I did not like that breakfast was not provided. We were only staying one night and neither of us are big eaters so we left left to get a more affordable meal.
Marquis
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Spacious and peaceful. Great location.
Michael
Friends and Family
8.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Great customer service.
Sucked we had to pay extra for parking never had to at other properties
Joan
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Well maintained and great staff
Number of reviews per page
20
40