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Hotel Solares
Hotels
6.4
/10
Pleasant
977 reviews
What Guests Say About Their Stay
Damian
10.0
/ 10
Hotel Solaris is very affordable and close to the boardwalk, but not too close where there’s tons of traffic. The room is easy accessible and the parking is easy unless it’s a weekend and then it gets full pretty fast.
Barbara
10.0
/ 10
I had a couple of days off and wanted to go to Santa Cruz. I booked a two-night stay for my family. There was 5 of us including 2 teenagers. After I booked my stay, I read the reviews, and they were not very good.
My stay was wonderful. The room I booked was a family suite. The first floor had 2 double beds, lounger, and full walk-in shower. Upstairs was a king size bed, a lounger and a full bathroom with a jacuzzi tub. The room was clean, quiet, beds comfortable, and towels plush. We asked the front desk for additional beddings because one of the teenagers wanted to sleep on the lounger. They brought the beddings in a few minutes.
I would recommend this hotel to everyone. I wish I was able to stay longer
anne
10.0
/ 10
Hotel Solares is an older property with very affordable prices What was very impressive was the pet friendly room, which had laminate floors (no carpet, hurray) that allowed easy cleanup for any accident. I didn't bring my dog, but in a hotel, she usually is nervous and I'd never had a pet room that let me clean up her little messes. The really cool part was outside the patio door. Each pet room was fenced with astroturf over some of the area and a big sand box for the pets. You could leave the patio door open and your pet can go in and out and have its own yard. Wow, how cool is that?
In the Area
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600 Riverside Ave, Santa Cruz County, California, United States, 95060
Main Facilities
Read More
This accommodation offers:
Outdoor pool
Parking
Luggage storage
Elevator
Picnic area
Multilingual staff
ATM/Banking
Read More
Available Room Types in Hotel Solares
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What's around Hotel Solares
600 Riverside Ave, Santa Cruz County, California, United States, 95060
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Discover More About Hotel Solares
Location
Hotel Solares is located in area / city Santa Cruz County.
About Hotel Solares
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Hotel Solares is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in Hotel Solares
Others
Hotel Services
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Newspaper in lobby
Things to Do
- Outdoor pool
- Picnic area
- Pool sun loungers
Public Facilities
- Others
- Smoke-free area
- Elevator
Nearby Facilities
- Souvenir shop
- Grocery
- ATM/Banking
General
- Parking
- Terrace
Connectivity
- Free WiFi
In-room Facilities
- TV
Accommodation Policy & General Information in Hotel Solares
Important Note
- Pet deposit: USD 200 per stay
- Pet fee: USD 25 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- A late check-out fee will be charged
- Rollaway bed fee: USD 40.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 250 per accommodation, per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property uses eco-friendly cleaning products
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - to 11:00 |
Available rooms at Hotel Solares | 79 |
Number of floors in Hotel Solares | 3 |
Another facilities in Hotel Solares | Luggage storage, Multilingual staff, 24-hour Receptionist, Newspaper in lobby, Outdoor pool |
Frequently asked question in Hotel Solares
What is normal check-in & check-out time at Hotel Solares?
The standard check-in time at Hotel Solares is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of Hotel Solares?
Hotel Solares is a 2.5-star hotel.
How many floors does Hotel Solares have?
Hotel Solares has 3 floors.
How many rooms are available at Hotel Solares?
Hotel Solares has 79 rooms in total.
More Reviews from Other Guests in Hotel Solares
Overall Ratings & Reviews Hotel Solares
Other sources (977)
6.4
Pleasant
From 977 reviews
Cleanliness
6.4
Room Comfort
6.6
Service and Facilites
6.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hotel Solares
Number of reviews per page
20
40
Top reviews
Celia
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
The staff was very friendly and professional
Romika
Friends and Family
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
The hotel location is great but the evening check-in guy needs to have welcome greeting smiling he just has straight up answer. We were given a room and it didn’t have any soap, shampoo or conditioner for shower; soap,container was missing, window has blinds missing if someone is changing clothes or sleeping people could pick from outside. We have kids and young daughter. We had to put a towel over it when I went to tell them they didn’t even change the room for us.
Read More
Nohemi
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Excelente hotel,
Damian
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Hotel Solaris is very affordable and close to the boardwalk, but not too close where there’s tons of traffic. The room is easy accessible and the parking is easy unless it’s a weekend and then it gets full pretty fast.
Jacqueline
Leisure Family
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
We found a fork in between the sheets in one bed. Found the toilet cleaner scruber INSIDE the toilet. People upstairs seemed they were stomping their feet up until 1130 pm and again at 530.am We ended up leaving earlier than our checkout time.
Barbara
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I had a couple of days off and wanted to go to Santa Cruz. I booked a two-night stay for my family. There was 5 of us including 2 teenagers. After I booked my stay, I read the reviews, and they were not very good.
My stay was wonderful. The room I booked was a family suite. The first floor had 2 double beds, lounger, and full walk-in shower. Upstairs was a king size bed, a lounger and a full bathroom with a jacuzzi tub. The room was clean, quiet, beds comfortable, and towels plush. We asked the front desk for additional beddings because one of the teenagers wanted to sleep on the lounger. They brought the beddings in a few minutes.
I would recommend this hotel to everyone. I wish I was able to stay longer
Read More
Roalt
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Renovated room, clean.
Janae
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Was told by check in clerk there was breakfast in the morning at check in. I didn’t even ask. Then I over heard another staff telling another gues anbout the breakfast. I realized i didn’t ask the time so, I message the text number that replied answers to questions while at the hotel. It told me breakfast Monday to Sunday: 7:00 AM - 9:00 AM. There was no breakfast and the coffee machine didn’t work. Woman at front desk barely looked up when asked a question. She acted like we were bothering her. She said there’s never a breakfast . How weird to lie to so many guests. Very disappointing
Read More
Jacqueline
Friends and Family
2.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
What we thought would be a great family fun day took a sour turn when we got this hotel! We arrived early at 1pm hopefully we could check in early since I had received an email stating it was an option. When we arrived at the reception we were told check in was 4pm hotels.com has it as 3pm check in time. We decided to go to the boardwalk to enjoy so sun and food! We came back at 4:45 and the girl at reception informed me that they had no room available for us that we had to wait, she started to argue making comments to my family stating No one told you to go to the beach like it was our fault they didn’t have a room for us, she also continued comparing our reservations to a burger order, she was just completely rude! Making a very hostile environment! When we got our room almost 5:30!!! It had a used toilet paper roll, we had no soap or any bathroom supplies. The balcony door lock was not working making it unsafe for my son! It had a stick to lock it! The pictures on the website do not match at all, when you arrive in person it looks like a hunted place. I would not recommend anyone staying here!
Read More
Gabriela
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Clean
Julissa
Leisure Family
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Room not available, we had to wait to get rm, at 5:10 pm we finally checked in. Not only was our rm not ready but we got lots of attitude from the lady at the front desk poor customer service.
Rm was not cleaned through, Found dirty diapers no towels, plumbing in the bathroom is incorrect, hot and cold water are switched be warned you could possibly burn your self.
Jacuzzi was not working, do not recommend wil never ever stay at this property again.
Read More
Van
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Thanks so much for your welcome.the facilities are good.
Dominique Victoria
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The pool and spa was open till late at night which was convient for me.
jessica
Leisure Family
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Staff is friendly . The hot tubs were yellow and the jets weren’t working correctly, may of been due to low water level?
Dwight
Business Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
i liked hotel location! close walking distance to boardwalk, and the beach.. my room was on first floor- near common area, and pool. this area became busy and noisy in evening and again, in early morning. Other than that it was an okay stay.
anne
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Hotel Solares is an older property with very affordable prices What was very impressive was the pet friendly room, which had laminate floors (no carpet, hurray) that allowed easy cleanup for any accident. I didn't bring my dog, but in a hotel, she usually is nervous and I'd never had a pet room that let me clean up her little messes. The really cool part was outside the patio door. Each pet room was fenced with astroturf over some of the area and a big sand box for the pets. You could leave the patio door open and your pet can go in and out and have its own yard. Wow, how cool is that?
Read More
James
Business and Leisure with Pet
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Dirty floor. Very noisy. I paid through Expedia and then was charged again by the hotel. They had asked for my credit card so they could put a $25 deposit in the event that there were any "incidentals" that needed to be paid for. There wasn't even any coffee in the room. I checked out before 8 am. Today not only did the $25 stay on my credit card. They also put another $150 charge on it. My $134 room has now cost me $309. I need some help with this disaster dump
Read More
Daisy
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Hotel Solares was a great experience overall. We enjoyed staying at this hotel and will probably come back for our next visit. It’s very walkable to multiple restaurants as well as the Santa Cruz boardwalk itself. The amenities were very clean and even though they were right outside our bedroom, there was not much noise coming from them.
The one issue we did have was the parking, we could not find parking spots on Saturday night. We had a parking pass for the hotel since it requires it and we still could not find parking. We also noticed there were multiple cars parked that did not have a pass. This was pretty unfair. We ended up parking in an area that wasn’t for parking but the hotel reception stated it was okay and in the morning, I moved my car when some spots opened up. This is something I definitely think the hotel should address somehow. We pay for the parking and we didn’t get any parking spaces.
Everything else that was good definitely outweighed the bad so still overall a good experience.
Read More
Verified traveler
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Great location, family friendly, comfortable rooms, helpful front desk, dog friendly.
Jennifer
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Great room for the price. Clean
Number of reviews per page
20
40
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Overall Ratings & Reviews Hotel Solares
Other sources (977)
6.4
Pleasant
From 977 reviews
Cleanliness
6.4
Room Comfort
6.6
Service and Facilites
6.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hotel Solares
Number of reviews per page
20
40
Top reviews
Celia
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
The staff was very friendly and professional
Romika
Friends and Family
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
The hotel location is great but the evening check-in guy needs to have welcome greeting smiling he just has straight up answer. We were given a room and it didn’t have any soap, shampoo or conditioner for shower; soap,container was missing, window has blinds missing if someone is changing clothes or sleeping people could pick from outside. We have kids and young daughter. We had to put a towel over it when I went to tell them they didn’t even change the room for us.
Read More
Nohemi
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Excelente hotel,
Damian
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Hotel Solaris is very affordable and close to the boardwalk, but not too close where there’s tons of traffic. The room is easy accessible and the parking is easy unless it’s a weekend and then it gets full pretty fast.
Jacqueline
Leisure Family
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
We found a fork in between the sheets in one bed. Found the toilet cleaner scruber INSIDE the toilet. People upstairs seemed they were stomping their feet up until 1130 pm and again at 530.am We ended up leaving earlier than our checkout time.
Barbara
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I had a couple of days off and wanted to go to Santa Cruz. I booked a two-night stay for my family. There was 5 of us including 2 teenagers. After I booked my stay, I read the reviews, and they were not very good.
My stay was wonderful. The room I booked was a family suite. The first floor had 2 double beds, lounger, and full walk-in shower. Upstairs was a king size bed, a lounger and a full bathroom with a jacuzzi tub. The room was clean, quiet, beds comfortable, and towels plush. We asked the front desk for additional beddings because one of the teenagers wanted to sleep on the lounger. They brought the beddings in a few minutes.
I would recommend this hotel to everyone. I wish I was able to stay longer
Read More
Roalt
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Renovated room, clean.
Janae
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Was told by check in clerk there was breakfast in the morning at check in. I didn’t even ask. Then I over heard another staff telling another gues anbout the breakfast. I realized i didn’t ask the time so, I message the text number that replied answers to questions while at the hotel. It told me breakfast Monday to Sunday: 7:00 AM - 9:00 AM. There was no breakfast and the coffee machine didn’t work. Woman at front desk barely looked up when asked a question. She acted like we were bothering her. She said there’s never a breakfast . How weird to lie to so many guests. Very disappointing
Read More
Jacqueline
Friends and Family
2.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
What we thought would be a great family fun day took a sour turn when we got this hotel! We arrived early at 1pm hopefully we could check in early since I had received an email stating it was an option. When we arrived at the reception we were told check in was 4pm hotels.com has it as 3pm check in time. We decided to go to the boardwalk to enjoy so sun and food! We came back at 4:45 and the girl at reception informed me that they had no room available for us that we had to wait, she started to argue making comments to my family stating No one told you to go to the beach like it was our fault they didn’t have a room for us, she also continued comparing our reservations to a burger order, she was just completely rude! Making a very hostile environment! When we got our room almost 5:30!!! It had a used toilet paper roll, we had no soap or any bathroom supplies. The balcony door lock was not working making it unsafe for my son! It had a stick to lock it! The pictures on the website do not match at all, when you arrive in person it looks like a hunted place. I would not recommend anyone staying here!
Read More
Gabriela
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Clean
Julissa
Leisure Family
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Room not available, we had to wait to get rm, at 5:10 pm we finally checked in. Not only was our rm not ready but we got lots of attitude from the lady at the front desk poor customer service.
Rm was not cleaned through, Found dirty diapers no towels, plumbing in the bathroom is incorrect, hot and cold water are switched be warned you could possibly burn your self.
Jacuzzi was not working, do not recommend wil never ever stay at this property again.
Read More
Van
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Thanks so much for your welcome.the facilities are good.
Dominique Victoria
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The pool and spa was open till late at night which was convient for me.
jessica
Leisure Family
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Staff is friendly . The hot tubs were yellow and the jets weren’t working correctly, may of been due to low water level?
Dwight
Business Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
i liked hotel location! close walking distance to boardwalk, and the beach.. my room was on first floor- near common area, and pool. this area became busy and noisy in evening and again, in early morning. Other than that it was an okay stay.
anne
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Hotel Solares is an older property with very affordable prices What was very impressive was the pet friendly room, which had laminate floors (no carpet, hurray) that allowed easy cleanup for any accident. I didn't bring my dog, but in a hotel, she usually is nervous and I'd never had a pet room that let me clean up her little messes. The really cool part was outside the patio door. Each pet room was fenced with astroturf over some of the area and a big sand box for the pets. You could leave the patio door open and your pet can go in and out and have its own yard. Wow, how cool is that?
Read More
James
Business and Leisure with Pet
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Dirty floor. Very noisy. I paid through Expedia and then was charged again by the hotel. They had asked for my credit card so they could put a $25 deposit in the event that there were any "incidentals" that needed to be paid for. There wasn't even any coffee in the room. I checked out before 8 am. Today not only did the $25 stay on my credit card. They also put another $150 charge on it. My $134 room has now cost me $309. I need some help with this disaster dump
Read More
Daisy
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Hotel Solares was a great experience overall. We enjoyed staying at this hotel and will probably come back for our next visit. It’s very walkable to multiple restaurants as well as the Santa Cruz boardwalk itself. The amenities were very clean and even though they were right outside our bedroom, there was not much noise coming from them.
The one issue we did have was the parking, we could not find parking spots on Saturday night. We had a parking pass for the hotel since it requires it and we still could not find parking. We also noticed there were multiple cars parked that did not have a pass. This was pretty unfair. We ended up parking in an area that wasn’t for parking but the hotel reception stated it was okay and in the morning, I moved my car when some spots opened up. This is something I definitely think the hotel should address somehow. We pay for the parking and we didn’t get any parking spaces.
Everything else that was good definitely outweighed the bad so still overall a good experience.
Read More
Verified traveler
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Great location, family friendly, comfortable rooms, helpful front desk, dog friendly.
Jennifer
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Great room for the price. Clean
Number of reviews per page
20
40